Kendal at Ithaca

Nursing Home in Ithaca

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Kendal at Ithaca

Nursing Home in Ithaca

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Kendal at Ithaca

Kendal at Ithaca is located in the Village of Cayuga Heights, on the east shore of Cayuga Lake, in the heart of New York's Finger Lakes region. Services include multiple dining venues, housekeeping and laundry, maintenance and grounds keeping, transportation and medical billing services. The health care team includes physicians, a nurse practitioner, nursing staff, social workers and dieticians.
(607) 266-5310

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5 ▲ 0.9 New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5 ▲ 0.2 New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 2.3 New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5 ▼ 1.0 New York average: 4.0/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info This home is ranked 7th out of 362 homes in New York.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 32m per day
Rank #7 / 362Nurse hours — state benchmarkedThis home is ranked 7th out of 362 homes in New York.Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 362 New York SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility New York avg (3h 29m per day)
vs New York avg
+59%

0 of 6 metrics below state avg

Standout metric RN (Weekend) is +125% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 24m per day ▲ 100% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 56m per day ▲ 22% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 27m per day ▲ 12% State avg: 2h 11m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 22m per day ▲ 38% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 11m per day ▲ 57% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 1h 3m per day ▲ 125% State avg: 28m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
181 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

68% of new residents, often for short stays.

Typical stay 9 - 10 months

Finances and operations

Voluntary non-profit community
Home revenue
$31.9M
Surplus of revenue
$2.6M
Voluntary non-profit community
Home revenue
$31.9M Rank #359 / 359Revenue — state benchmarkedThis home is ranked 359th out of 359 homes in New York.Shows this facility's annual revenue compared to the New York SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$2.6M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #151 / 359Payroll — state benchmarkedThis home is ranked 151st out of 359 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$11.1M
34.8% of revenue Rank #1 / 358Payroll % — state benchmarkedThis home is ranked 1st out of 358 homes in New York.Shows payroll as a percentage of revenue versus the New York average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
Total costs $29.3M
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate
85%
Rank #263 / 363Occupancy rate — state benchmarkedThis home is ranked 263rd out of 363 homes in New York.Shows this facility's occupancy rate versus the New York average, with its statewide rank out of 363. Higher occupancy signals strong local demand and financial stability.
Similar to the New York average: 88.3%
Occupied beds
41 / 48
Average residents 166 per day

License Details

Facility TypeNursing Home
StatusActive
CountyTompkins
License Number5401308N
CMS Certification Number335793

Ownership & Operating Entity

Owner NameKendal at Ithaca, Inc (Not for Profit)

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Additional Services

3 services
Enhanced Assisted Living
Short-Term Rehabilitation
Long-Term Nursing Care

Amenities & Lifestyle

Tv Studio
Woodshop
Dog Park
Walking Access To Retail
Public Transportation
Aviaries
Winemaking
Clay Tennis Courts

Contact Kendal at Ithaca

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

2 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

2 with citations, 0 without citations

3 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

32 complaints

76 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date December 19, 2024
Complaint Investigation

9 total citations Rank #53 / 368Health citations — state benchmarkedThis home is ranked 53rd out of 368 homes in New York.Shows this facility's total health deficiency citations benchmarked to the New York state average, with a ranking across all 368 NY SNFs. Lower citation counts earn a better rank.

5 health citations 4 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

21 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Kendal at Ithaca

The most recent inspection on December 19, 2024, identified multiple health and life safety code deficiencies, all of which were corrected by early 2025. Earlier inspections showed a similar pattern of deficiencies related to health care practices and life safety systems, with all issues addressed within a reasonable timeframe. The main themes of deficiencies involved care planning, medication management, accident prevention, nutrition, respiratory care, and various life safety code elements such as electrical systems and exit signage. No complaint investigations were substantiated in the available reports. The facility has demonstrated a consistent ability to correct cited deficiencies promptly, indicating a stable compliance trend.

Health Inspection History

Inspections
Total health inspections 2

New York average 3.6


Last Health inspection on Dec 2024

Total health citations
9 Rank #53 / 368Health citations — state benchmarkedThis home is ranked 53rd out of 368 homes in New York.Shows this facility's total health deficiency citations benchmarked to the New York state average, with a ranking across all 368 NY SNFs. Lower citation counts earn a better rank.

New York average 18.5

Citations per inspection
4.5

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 9 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

9 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Dec 19, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Dec 19, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Dec 19, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Dec 19, 2024
Corrected

Compare Nursing Homes around Ithaca The information below is reported by the New York State Department of Health.

3 facilities compared · CMS & NY Dept. of Health data · Updated Apr 2026

Filter by care type
Kendal at Ithaca
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Ithaca (City Of Ithaca)48 84.9% -4%5.54 +20%+55%094.5044--Sommers, Gregory$31.9M$11.1M34.8%335793
Oak Hill Rehabilitation and Nursing Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Ithaca (City Of Ithaca)60 93.5% +6%5.26 -18%+47%0152.5057--Litkowski, Pearl$7.3M$3.7M51.6%335225
Cayuga Nursing & Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Ithaca (Northwest Ithaca)144 77.1% -13%4.09 -71%+14%7317.81116- 4 Petrie, David$15.4M$6.4M41.6%335249

Financial Assistance for
Nursing Home in New York

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Places of interest near Kendal at Ithaca

Address 0.0 miles from city center Info Estimated distance in miles from Ithaca's city center to Kendal at Ithaca's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 114
Employees 95
Contractors 19
Staff to resident ratio 2.53:1
1345% better than New York average

New York average ratio: 0.18:1

Avg staff/day 39
Average shift 7.2 hours
6% worse than New York average

New York average: 7.7 hours

Total staff hours (quarter) 25,726
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 36
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

8.8%

2,266 contractor hours this quarter

Physical Therapy Assistant: 7 Respiratory Therapy Technician: 5 Speech Language Pathologist: 2 Medical Director: 1 Qualified Social Worker: 1 Other Physician: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant360369,59391100%7.7
Licensed Practical Nurse180184,44491100%6.8
Registered Nurse170173,28491100%7.3
Other Dietary Services Staff8081,89891100%7.7
Clinical Nurse Specialist3031,2027077%7.8
Mental Health Service Worker2029156369%8
Respiratory Therapy Technician0557706976%5.7
Physical Therapy Assistant0777406571%7
Speech Language Pathologist0225506268%5.7
Administrator2025126470%8
Nurse Practitioner1015046369%8
Occupational Therapist6064587481%5.1
Dietitian1014245358%8
Occupational Therapy Aide1012263640%6.3
Qualified Social Worker0111432426%6
Occupational Therapy Assistant0113244%8
Feeding Assistant011213134%0.7
Medical Director01191719%0.5
Other Physician011233%0.6
36 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
8 Other Dietary Services Staff
% of Days 100%
3 Clinical Nurse Specialist
% of Days 77%
2 Mental Health Service Worker
% of Days 69%
5 Respiratory Therapy Technician
% of Days 76%
7 Physical Therapy Assistant
% of Days 71%
2 Speech Language Pathologist
% of Days 68%
2 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 69%
6 Occupational Therapist
% of Days 81%
1 Dietitian
% of Days 58%
1 Occupational Therapy Aide
% of Days 40%
1 Qualified Social Worker
% of Days 26%
1 Occupational Therapy Assistant
% of Days 4%
1 Feeding Assistant
% of Days 34%
1 Medical Director
% of Days 19%
1 Other Physician
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
1
2.2% of residents
Medicaid
1
2.2% of residents
Private pay or other
43
95.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.2
55% worse than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.7
36% worse than New York average

New York average: 18.1

Long-stay resident measures
Average New York avg: 4.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 30.7%
86% worse than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.9%
20% worse than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.6%
10% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.2%
76% worse than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.5%
23% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.3%
137% worse than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 14.6%
139% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.0%
83% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.2%
37% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
In line with New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.84
51% better than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.71
27% worse than New York average

New York average: 1.35

Short-stay resident measures
Average New York avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.8%
9% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
29% worse than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.3%
6% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.1%
In line with New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 17.5%
80% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 40.9%
24% worse than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.4%
In line with New York average

New York average: 50.6%

Guides for Better Senior Living

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