The Pointe at Summit Hills
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About this community
Occupancy
The Pointe at Summit Hills is legally operated by Summit Hills 85 LLC and The Pointe At Bakersfield LLC, and administered by Perla Pena.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total complaints (200% above)
• Complaints per year (200% above) 4 Better Metrics better than California average:
• Total citations (83% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (75% below)
• Citations per inspection (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 2 | 12 | This facility has 83% fewer total citations than a typical California assisted living residence (2 vs. CA avg 12).↓ 83% better |
|
Serious citations (Type A)
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
| 1 | 4 | This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better |
|
Citations per inspection
| 0.0 | 4 | This facility has 100% fewer citations per inspection than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
| 55 | 16 | This facility has had 244% more total inspections than the California average (55 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 244% more |
|
Complaint visits
| 41 | 13 | This facility has had 215% more complaint visits than the California average (41 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 215% more Rank #1312 / 1387 Complaint visits — State benchmarked This home is ranked 1312th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
| 10 | 7 | This facility has had 43% more other visits than the California average (10 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 43% more |
|
Official inspections
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
| 42 | 14 | This facility has 200% more total complaints than a typical California assisted living residence (42 vs. CA avg 14).↑ 200% worse |
|
Complaints per year
| 8.4 | 2.8 | This facility has 200% more complaints per year than a typical California assisted living residence (8.4 vs. CA avg 2.8).↑ 200% worse |
Places of interest near The Pointe at Summit Hills
4501 Upland Point Drive, Bakersfield, CA 93306
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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
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Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rosewood | AL IL MC NH SNF | Bakersfield (Kern City) | 220
Facility
220
CA AVG
103
Rank
#117 / 1,645 | Yes |
28
Facility
28
CA AVG
58
Rank
#1,747 / 2,057 | 21 | 8
Facility
8
CA AVG
13
Rank
#758 / 1,387 | 5
Facility
5
CA AVG
3
Rank
#1,094 / 1,433 | 52
Facility
52
CA AVG
13
Rank
#16 / 1,507 |
70.0%
Facility
70.0%
CA AVG
75.9%
Rank
#930 / 1,452 | - | Humangood & Humangood Norcal | Studio / 1 Bed / 2 Bed |
| The Pointe at Summit Hills | AL MC RC | Bakersfield | 170
Facility
170
CA AVG
103
Rank
#255 / 1,645 | No | - | 55 | 41
Facility
41
CA AVG
13
Rank
#1,312 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 10
Facility
10
CA AVG
13
Rank
#706 / 1,507 |
45.3%
Facility
45.3%
CA AVG
75.9%
Rank
#1,377 / 1,452 | A+ | Summit Hills 85 LLC And The Pointe At Bakersfield LLC | - |
| The Pointe at Summit Hills | AL MC RC | Bakersfield (Eastridge Estates) | 170
Facility
170
CA AVG
103
Rank
#255 / 1,645 | No |
13
Facility
13
CA AVG
58
Rank
#1,923 / 2,057 | 8 | 5
Facility
5
CA AVG
13
Rank
#589 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 10
Facility
10
CA AVG
13
Rank
#706 / 1,507 |
90.0%
Facility
90.0%
CA AVG
75.9%
Rank
#342 / 1,452 | A+ | The Pointe At Bakersfield LLC | Studio / 1 Bed / 2 Bed |
| The Palms at San Lauren | AL MC | Bakersfield (South San Lauren) | 68
Facility
68
CA AVG
103
Rank
#1,012 / 1,645 | Yes |
21
Facility
21
CA AVG
58
Rank
#1,838 / 2,057 | 26 | 14
Facility
14
CA AVG
13
Rank
#992 / 1,387 | 4
Facility
4
CA AVG
3
Rank
#1,010 / 1,433 | 7
Facility
7
CA AVG
13
Rank
#843 / 1,507 |
89.7%
Facility
89.7%
CA AVG
75.9%
Rank
#351 / 1,452 | A+ | 5151Knudsen Dr Bakersfield Inc And Oakmont Mgmt Gr LLC | Studio / 1 Bed |
| Redwood Senior Living | AL MC RC | Bakersfield | 6
Facility
6
CA AVG
103
Rank
#1,318 / 1,645 | No |
23
Facility
23
CA AVG
58
Rank
#1,810 / 2,057 | 5 | 0
Facility
0
CA AVG
13
Rank
#1 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 5
Facility
5
CA AVG
13
Rank
#1,020 / 1,507 |
33.3%
Facility
33.3%
CA AVG
75.9%
Rank
#1,426 / 1,452 | - | Redwood Assisted Living LLC | Private Room |
Financial Assistance for
Assisted Living in California
The Pointe at Summit Hills is located in BAKERSFIELD, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about The Pointe at Summit Hills
Who is the owner of The Pointe at Summit Hills?
The Pointe at Summit Hills is legally operated by Summit Hills 85 LLC and The Pointe At Bakersfield LLC, and administered by Perla Pena.
What is the occupancy rate at The Pointe at Summit Hills?
The Pointe at Summit Hills's occupancy is 45%.
How long has The Pointe at Summit Hills been in business?
The Pointe at Summit Hills has been operating for approximately 10 years, based on available licensing and registration records.
Are pets allowed at The Pointe at Summit Hills?
No, The Pointe at Summit Hills has a no-pet policy.
Who is the administrator of The Pointe at Summit Hills?
Perla Pena is the administrator of The Pointe at Summit Hills.
How many beds does The Pointe at Summit Hills have?
The Pointe at Summit Hills has 170 beds.
Has The Pointe at Summit Hills had any citations?
The Pointe at Summit Hills has had 2 reported citations since 2021 according to records from California Department of Social Services (CDSS).
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