The Pointe at Summit Hills

Overview of The Pointe at Summit Hills

Licensed in August 2025, The Pointe at Summit Hills is a 170-bed assisted living and memory care community at 4501 Upland Point Drive in Bakersfield, California. Operated by The Pointe at Bakersfield LLC under administrator Perla Pena, the community serves residents in Kern County with assisted living, memory care, rehabilitation services, and respite care. Licensed nurses and CNAs staff the community, which has studio, one-bedroom, and two-bedroom floor plans available across a two-story building.

Clean is the inspection record across the facility’s first year of operation. Since licensing, the community logged zero citations against a California assisted living average of 10, with one complaint investigation compared to a state average of 10. Complaint visits number 5 against a California average of 13. The latest inspection was May 2026. Occupancy is at 90 percent translating to 153 of 170 beds filled. It is well above California’s 72.8 percent average and reflects strong early demand in the east Bakersfield market.

Located in a large, newly opened community in Bakersfield, The Pointe at Summit Hills is best for older adults who require assisted living or memory care. High occupancy, a clean first-year compliance record, and multiple floor plan options define the opening profile.

Facility Direct Line (661) 447-4800 sayhello@thepointesummithills.com

170-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

10 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 13 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

90%

Higher than the California average: 72.8%

Occupied beds

153 / 170

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceAugust 11, 2025

CountyKern

RCFE Number157209551

The Pointe at Summit Hills is legally operated by The Pointe At Bakersfield LLC, and administered by Perla Pena.

Staffing

Key information about the people who lead and staff this community.

ContactPerla Pena (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

Since 2025 · 1 year of data 0 citations 8 total visits 5 complaint visits 1 official inspection 1 complaint investigation

Inspection Score

13 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2025 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	8	16	This facility has 50% fewer total visits than a typical California assisted living residence (8 vs. CA avg 16).↓ 50% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	5	13	This facility has 62% fewer complaint visits than a typical California assisted living residence (5 vs. CA avg 13).↓ 62% better Rank #589 / 1386 Complaint visits — State benchmarked This home is ranked 589th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	1	4	This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The March 17, 2026 annual inspection found five documentation deficiencies in resident records but no immediate jeopardy or harm-level citations.
Two complaint investigations in October 2025 and March 2026 were unsubstantiated, involving pest control and resident care concerns with no evidence of violations.
The facility consistently failed to complete required resident file documents, including admission agreements, pre-placement appraisals, TB tests, and functional assessments as of March 17, 2026.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: 2-story

Fitness and Recreation

6.2 miles from city center Estimated distance in miles from Bakersfield's city center to The Pointe at Summit Hills's address, calculated via Google Maps.

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Compare Assisted Living around Bakersfield

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Rosewood	AL IL MC NH SNF	Bakersfield (Kern City)	220 Facility 220 CA AVG 104 Rank #118 / 1644	Yes	28 Facility 28 CA AVG 57 Rank #1744 / 2087	70 Facility 70 CA AVG 81 Rank #1098 / 1400	5	8 Facility 8 CA AVG 13 Rank #758 / 1386	5 Facility 5 CA AVG 3 Rank #895 / 1159	52 Facility 52 CA AVG 13 Rank #16 / 1497	70.0%	-	Humangood & Humangood Norcal	Studio / 1 Bed / 2 Bed
The Pointe at Summit Hills	AL MC RC	Bakersfield (Eastridge Estates)	170 Facility 170 CA AVG 104 Rank #256 / 1644	No	13 Facility 13 CA AVG 57 Rank #1921 / 2087	94 Facility 94 CA AVG 81 Rank #185 / 1400	1	5 Facility 5 CA AVG 13 Rank #589 / 1386	0 Facility 0 CA AVG 3 Rank #1 / 1159	10 Facility 10 CA AVG 13 Rank #669 / 1497	90.0%	A+	The Pointe At Bakersfield LLC	Studio / 1 Bed / 2 Bed
Ivy Park at Seven Oaks	AL MC	Bakersfield	164 Facility 164 CA AVG 104 Rank #279 / 1644	Yes	25 Facility 25 CA AVG 57 Rank #1779 / 2087	71 Facility 71 CA AVG 81 Rank #1079 / 1400	3	12 Facility 12 CA AVG 13 Rank #918 / 1386	5 Facility 5 CA AVG 3 Rank #895 / 1159	3 Facility 3 CA AVG 13 Rank #1219 / 1497	56.7%	A+	Well Ivy 6 Tenant LLC And Oakmont Management Group LLC	Studio / 1 Bed / 2 Bed
Hallmark Assisted Living	AL IL MC	Bakersfield	99 Facility 99 CA AVG 104 Rank #724 / 1644	Yes	69 Facility 69 CA AVG 57 Rank #767 / 2087	70 Facility 70 CA AVG 81 Rank #1098 / 1400	3	14 Facility 14 CA AVG 13 Rank #991 / 1386	4 Facility 4 CA AVG 3 Rank #829 / 1159	3 Facility 3 CA AVG 13 Rank #1219 / 1497	62.6%	-	Hallmark Senior Living LLC	Studio
The Palms at San Lauren	AL MC	Bakersfield (South San Lauren)	68 Facility 68 CA AVG 104 Rank #1011 / 1644	Yes	21 Facility 21 CA AVG 57 Rank #1834 / 2087	68 Facility 68 CA AVG 81 Rank #1142 / 1400	4	14 Facility 14 CA AVG 13 Rank #991 / 1386	4 Facility 4 CA AVG 3 Rank #829 / 1159	7 Facility 7 CA AVG 13 Rank #815 / 1497	89.7%	A+	5151Knudsen Dr Bakersfield Inc And Oakmont Mgmt Gr LLC	Studio / 1 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is The Pointe at Summit Hills in?

The Pointe at Summit Hills is in the Eastridge Estates neighborhood of Bakersfield.

Who is the owner of The Pointe at Summit Hills?

The Pointe at Summit Hills is legally operated by The Pointe At Bakersfield LLC, and administered by Perla Pena.

Is The Pointe at Summit Hills in a walkable area?

The Pointe at Summit Hills has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Pointe at Summit Hills?

The Pointe at Summit Hills's occupancy is 90%.

How long has The Pointe at Summit Hills been in business?

The Pointe at Summit Hills has been operating for approximately 10 years, based on available licensing and registration records.

Are pets allowed at The Pointe at Summit Hills?

No, The Pointe at Summit Hills has a no-pet policy.

Who is the administrator of The Pointe at Summit Hills?

Perla Pena is the administrator of The Pointe at Summit Hills.

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