Nursing Home

North Big Horn Hospital District

Overview of North Big Horn Hospital District
North Big Horn Hospital and New Horizons Care Center are located at the foot of the Big Horn Mountains in Lovell, Wyoming. They take pride in their facilities and their staff is fully trained and certified. The hospital offers a variety of services including cardiac rehabilitation, diabetes education, and home health.
(307) 358-3397

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Wyoming average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Wyoming average: 2.7/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Wyoming average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Wyoming average: 2.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 45m per day

This home provides 19% less nursing time per resident than the Wyoming average.

Wyoming average: 4h 37m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 60

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wyoming average
Occupancy rate 78.2%
Residents per day (avg) 41
Occupancy rate
78.2%
Residents per day (avg)
41

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

31% of new residents, often for short stays.

Typical stay 11 - 12 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 11 years

Finances and operations

Privately-owned community
Home revenue
$5.6M
Operating loss
-$984.6K
Privately-owned community
Home revenue
$5,624,601.00
Operating loss
$-984,629.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
49.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $6.6M
Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License details

Facility type
Nh
Status Active
County: Converse

Additional licensing details

License number: 15450
CMS Certification Number: 535040

Ownership & operating entity

North Big Horn Hospital District is administrated by Crystal Lake.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Chelsea Edison

Care Services

Rehabilitation Services

Contact Information

Fax: 307-358-1891

Programs & Activities

Specific Programs
Cardiac Rehabilitation, Diabetes Education, Home Health, Hospital Services, Infusion Clinic, Specialty Clinics

Health Inspection History

Inspections
Total health inspections 5

Wyoming average 5.6


Last Health inspection on Sep 2025

Total health citations 26
Citations per inspection
5.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 26 citations resulted from standard inspections; 5 of 26 resulted from complaint investigations; and 7 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wyoming average

Wyoming average: 0.2


Serious Health citations More info 2
11% worse than Wyoming average

Wyoming average: 1.8

0 critical citations More info Wyoming average: 0.2

2 serious citations More info Wyoming average: 1.8

24 moderate citations More info Wyoming average: 16.4

0 minor citations More info Wyoming average: 0.6
Citations history (last 3 years)
Abuse/Neglect serious citation Sep 17, 2025
Corrected

Quality of Care moderate citation Sep 17, 2025
Corrected

Abuse/Neglect moderate citation Jan 03, 2025
Corrected

Abuse/Neglect moderate citation Jan 03, 2025
Corrected

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The information below is reported by the Wyoming Department of Health, Healthcare Licensing and Surveys.
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North Big Horn Hospital District
SNF

Nursing Home 24/7 care needed

AL

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Rocky Mountain Care – Summit Ridge Assisted Living OC LLC
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Places of interest near North Big Horn Hospital District

Address 0.0 miles from city center

Address Douglas, WY 82633

Calculate Travel Distance to North Big Horn Hospital District

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

59
Total Staff
59
Employees
0
Contractors
14,794
Total Hours (Quarter)
20
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.9 No
Licensed Practical Nurse79.1 No
Certified Nursing Assistant218.1 No
Staff by Category
Administration
1 staff
7.5hs shift avg
Nursing Staff
40 staff
8.3hs shift avg
Physicians & Practitioners
5 staff
7.5hs shift avg
Therapy Services
9 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
3 staff
8.3hs shift avg
Other Services
1 staff
7.9hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant210215,97291100%8.1
Licensed Practical Nurse7072,10591100%9.1
Registered Nurse6061,7458695%8.9
Nurse Aide in Training4047006875%6.2
Other Dietary Services Staff2026897380%8.4
Clinical Nurse Specialist3035406470%7.6
Nurse Practitioner2025006774%7.5
Administrator1014656268%7.5
Dental Services Staff1014375560%7.9
Medication Aide/Technician1013723437%10.9
Dietitian1013594549%8
Respiratory Therapist1013353943%8.6
Speech Language Pathologist2022523336%7.6
Physical Therapy Aide2021352831%4.8
RN Director of Nursing101961618%6
Respiratory Therapy Technician202701516%4.7
Physical Therapy Assistant202241011%2.4

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
43 residents
Residents by payment source
Medicare
3 residents (7%)
Medicaid
26 residents (60.5%)
Private pay or other
14 residents (32.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.8
10% better than Wyoming average

Wyoming average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.1
In line with Wyoming average

Wyoming average: 20.8

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.3%
6% worse than Wyoming average

Wyoming average: 20.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.7%
13% better than Wyoming average

Wyoming average: 19.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.3%
9% worse than Wyoming average

Wyoming average: 23.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.6%
7% better than Wyoming average

Wyoming average: 4.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.1%
In line with Wyoming average

Wyoming average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 11.3%
260% worse than Wyoming average

Wyoming average: 3.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.4%
78% better than Wyoming average

Wyoming average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.5%
76% better than Wyoming average

Wyoming average: 6.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 22.8%
In line with Wyoming average

Wyoming average: 22.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.0%
10% worse than Wyoming average

Wyoming average: 94.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.0%
10% worse than Wyoming average

Wyoming average: 94.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.6%
17% worse than Wyoming average

Wyoming average: 74.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.4%
50% worse than Wyoming average

Wyoming average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 78.8%
In line with Wyoming average

Wyoming average: 77.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K
50% lower than Wyoming average

Wyoming average: $40K

Number of fines 1
63% fewer fines than Wyoming average

Wyoming average: 2.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Wyoming average

Wyoming average: 0.2

Fines amount comparison
Fines amount comparison
This facility $20K
Wyoming average $40K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 15, 2024
$20K

Last updated: Jan 2026

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Financial Aid for Wyoming Seniors

Get financial aid guidance

Community Choices Waiver

WY Medicaid CCW

Age 65+ or disabled, Wyoming resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Sparse population; rural access focus.

Wyoming Home Services

WY Home Services

Age 60+, Wyoming resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural emphasis.

Older Americans Act (OAA) Services

Wyoming OAA Services

Age 60+, WY resident; no income/asset limits.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.

Medicare Savings Program (MSP)

Wyoming Medicare Savings Program

Age 65+ or disabled, WY resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Energy Assistance Program (LIEAP)

Wyoming LIEAP

Age 60+ prioritized, WY resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; emergency aid available; serves ~15,000 households.

Family Caregiver Support Program (FCSP)

Wyoming National Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.

Senior Community Service Employment Program (SCSEP)

Wyoming SCSEP

Age 55+, unemployed, low-income, WY resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; serves Big Horn, Fremont, Natrona, Park, Washakie.

VA Aid and Attendance (A&A) and Housebound Benefits

Wyoming VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WY resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Refund Program

Wyoming Property Tax Refund Program

Age 65+ or disabled, WY resident 5+ years, homeowner/renter, paid property taxes/rent.

~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).

Not assessed beyond income.

Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wyoming SFMNP

Age 60+, WY resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~5,000 annually.