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Pennsylvania Place
Assisted Living, Independent Living & Memory Care · Ottumwa, IA
Aerial view of Pennsylvania Place's exterior and surrounding grounds Aerial view of the Pennsylvania Place facility exterior A cozy library area with comfortable seating and bookshelves Dining room set with tables and chairs for residents

Pennsylvania Place

Assisted Living, Independent Living & Memory Care · Ottumwa, IA
One Pennsylvania Place, Ottumwa, IA 52501 View map Calculator: See prices in your area
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Overview of Pennsylvania Place

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Pennsylvania Place is a 102-bed senior living community at One Pennsylvania Place in Ottumwa, Iowa. Directed by Brenda Hostetler, the facility serves Wapello County under a license valid through November 2026. The property reports a 32% occupancy rate with 33 residents, which is significantly lower than the Iowa state average of 75.4%. Despite this, the downtown location is highly accessible, earning a Walk Score of 77.

Since 2020, the facility has recorded 11 deficiencies over five inspections, yielding an annual average of 2.2 violations. While the initial certification resulted in a citations-per-inspection rate of zero, every subsequent review has cited regulatory issues. A June 2025 investigation identified a two-month delay in updating a service plan for a resident experiencing acute functional decline.

Care delivery at this campus includes a range of options from independent patio homes to specialized memory support. Professional oversight has been repeatedly cited for missing incident reports and a lack of required signatures on service plans across three separate years. In 2022, state monitors also noted unsafe grounds due to deteriorated concrete on the facility premises. Although the community received a “Best of Southern Iowa 2023” award, recent findings suggest persistent challenges in meeting state documentation standards.

The residential environment focuses on an “all-in-one” campus model with 24/7 onsite staff and social programming. Shared amenities include chef-prepared meals, housekeeping, and local transportation to the nearby Ottumwa Regional Health Center. However, the facility’s low census and recent substantiated complaints regarding delayed health evaluations suggest potential strain on operational quality. Management has claimed corrective actions, yet identical documentation failures have persisted into mid-2025.

Prospective representatives should weigh the facility’s excellent walkability against its history of delayed responses to resident health changes. It is recommended to request a review of the current service plan audit procedures and to verify that all required signatures are being obtained on schedule. Individuals can contact the administrative office to discuss specific care coordination protocols and ensure that 2026 safety standards align with their long-term wellness goals.

Facility Direct Line (641) 684-4000
Facility Direct Line (641) 684-4000
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Bed community size
102-bed community Rank #64 / 406Bed count — State benchmarkedThis home is ranked 64th out of 406 homes in Iowa for Bed Count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
6 years in operation Rank #224 / 284Years in operation — State benchmarkedThis home is ranked 224th out of 284 homes in Iowa for Years In Operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 77 / 100 Rank #59 / 528Walk Score — State benchmarkedThis home is ranked 59th out of 528 homes in Iowa for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
32%
Rank #347 / 379Occupancy rate — State benchmarkedThis home is ranked 347th out of 379 homes in Iowa for Occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 379. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
33 / 102
Average occupied beds in Iowa homes 51 beds

Awards

Best of Southern Iowa 2023 Award

License Details

Facility TypeAssisted Living Programs
StatusActive
IssuanceNovember 18, 2019
ExpirationNovember 18, 2027
CountyWapello
License NumberS0421

Ownership & Operating Entity

Pennsylvania Place is administered by Brenda Hostetler.

Additional Services

1 service
Memory Support

Contact Information

Email bhostetler@pennplace.com
Fax6416844079

Additional Policies & Features

Pets not allowed

Contact Pennsylvania Place

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2020 · 6 years of data 11 deficiencies 5 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average
Overall vs. IA average 1 Worse Metrics worse than Iowa average:
• Deficiencies per inspection (22% above) 2 Better Metrics better than Iowa average:
• Total deficiencies (59% below)
• Deficiencies per year (60% below)
Latest Inspection June 26, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1127 This facility has 59% fewer total deficiencies than a typical Iowa assisted living residence (11 vs. IA avg 27).↓ 59% better
Deficiencies per year Info Average deficiencies per year since 2020. 1.84.5 This facility has 60% fewer deficiencies per year than a typical Iowa assisted living residence (1.8 vs. IA avg 4.5).↓ 60% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.21.8 This facility has 22% more deficiencies per inspection than a typical Iowa assisted living residence (2.2 vs. IA avg 1.8).↑ 22% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 515 This facility has had 67% fewer total inspections than the Iowa average (5 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 26, 2025 complaint investigation found 2 deficiencies for delayed evaluations and service plan updates after Tenant #1’s significant health decline.
  • August 12, 2024 recertification cited 2 deficiencies for failure to obtain required signatures on updated service plans for tenants with significant changes or recent admissions.
  • May 2, 2022 annual inspection cited 7 deficiencies including incomplete evaluations, missing signatures, failure to update service plans, and unsafe building grounds with deteriorated concrete.
Show Inspection Reports

Places of interest near Pennsylvania Place

Address 0.0 miles from city center Info Estimated distance in miles from Ottumwa's city center to Pennsylvania Place's address, calculated via Google Maps.

Calculate Travel Distance to Pennsylvania Place

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Address

Compare Assisted Living around Ottumwa

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Pennsylvania Place
AL
IL
MC
Ottumwa
102
Facility 102
IA AVG 71
Rank #64 / 406
No
77
Facility 77
IA AVG 45
Rank #59 / 528
6
Facility 6
IA AVG 19
Rank #224 / 284
 32.4% 5
2
Facility 2
IA AVG 7
Rank #55 / 306
River Valley Place of Ottumwa
AL
MC
RC
Ottumwa
100
Facility 100
IA AVG 71
Rank #68 / 406
No
77
Facility 77
IA AVG 45
Rank #59 / 528
18
Facility 18
IA AVG 19
Rank #146 / 284
025
19
Facility 19
IA AVG 7
Rank #289 / 306
The Kindred House
AL
ADC
Ottumwa (Ottumwa Industrial Park)
62
Facility 62
IA AVG 71
Rank #201 / 406
No
27
Facility 27
IA AVG 45
Rank #387 / 528
1
Facility 1
IA AVG 19
Rank #268 / 284
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View all Nearby Homes

Financial Assistance for
Assisted Living in Iowa

Pennsylvania Place is located in Ottumwa, Iowa.
Here are the financial assistance programs available to residents in Iowa.

Get Financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+
General Iowa resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Rural focus; waitlists possible.

Benefits
In-home care (5-7 hours/day) Meals ($6/meal) Respite (240 hours/year) Adult day care ($60/day)

Iowa Family Caregiver Support

IA NFCSP

Age Caregiver of someone 60+
General Iowa resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IA

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled
General Iowa resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IA

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+
General Iowa resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR, Medicaid-eligible
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Iowa resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IA

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Able Up Iowa

Able Up Iowa

Age 65+ or disabled
General Iowa resident, ability to repay loan, need for assistive tech or mods.
Income Limits (2025) No strict limit; must demonstrate repayment capacity.
Asset Limits Not specified; credit-based.
IA

Loans up to $25,000; statewide via Easterseals partnership.

Benefits
Loans for wheelchairs Ramps Walk-in tubs (~$500-$10,000 avg.) Reducing reliance on paid care

Frequently Asked Questions about Pennsylvania Place

Is Pennsylvania Place in a walkable area?

Pennsylvania Place has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Pennsylvania Place?

According to IA state health department records, Pennsylvania Place's license number is S0421.

When does Pennsylvania Place's license expire?

According to IA state health department records, Pennsylvania Place's license expires on November 18, 2027.

What is the occupancy rate at Pennsylvania Place?

Pennsylvania Place's occupancy is 32%.

Are pets allowed at Pennsylvania Place?

No, Pennsylvania Place has a no-pet policy.

What is the best email address for Pennsylvania Place?

The team at Pennsylvania Place can be reached at bhostetler@pennplace.com.

Who is the administrator of Pennsylvania Place?

Brenda Hostetler is the administrator of Pennsylvania Place.

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