The Waterford at Plano
Assisted Living, Independent Living & Respite Care · Plano, TX

The Waterford at Plano

Assisted Living, Independent Living & Respite Care · Plano, TX

Overview of The Waterford at Plano

The Waterford at Plano is dedicated to creating a pristine independent living community in Plano, Texas, where residents can form meaningful connections, engage in daily group activities, and enjoy a relaxed lifestyle. The vision revolves around fostering a supportive environment that encourages independence and social interaction. With 24-hour staffing, recreational activities, and services like housekeeping and linen services, the community ensures a convenient and comfortable living experience. Including emergency call systems in all apartments reflects a commitment to resident safety and well-being.

The community’s amenities and facilities are designed to enhance the quality of life for residents. From education and recreation opportunities, including Bible study, art classes, and on-site entertainment, to resident-driven menu selections through Food and Beverage Committee meetings, The Waterford at Plano prioritizes the preferences and well-being of its residents. The on-site amenities provide diverse options for relaxation and socializing, creating an inviting atmosphere where residents can continually explore new activities and enjoy the company of friends in this independent living paradise.

(972) 608-3654
Bed community size
57-bed community Rank #633 / 988Bed count — State benchmarkedThis home is ranked 633rd out of 988 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 64 / 100 Rank #209 / 1391Walk Score — State benchmarkedThis home is ranked 209th out of 1391 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeType B
StatusLicensed
ExpirationJune 12, 2026
CountyCollin
License Number145795

Ownership & Operating Entity

The Waterford at Plano is legally operated by Triad Senior Living Ii Lp, and administrated by Tori Moore.

Management CompanyCAPITAL SENIOR LIVING INC
OwnerTRIAD SENIOR LIVING II LP
Ownership TypeLIMITED PARTNERSHIP

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator Email[email protected]

Memory & Specialized Care

1 service
No Alzheimer's certification

Contact The Waterford at Plano

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2022 · 4 years of data 19 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Texas state average
Overall vs. TX average 5 Worse Metrics worse than Texas average:
• Total citations (217% above)
• Health citations (300% above)
• Life safety citations (83% above)
• Citations per year (220% above)
• Inspections with citations (100% above)
0 Better No metrics in this bucket.
Latest Inspection December 8, 2022 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 196 This facility has 217% more total citations than a typical Texas assisted living residence (19 vs. TX avg 6).↑ 217% worse
Health citations Info Violations related to resident care, clinical practices, and day-to-day operations. 82 This facility has 300% more health citations than a typical Texas assisted living residence (8 vs. TX avg 2).↑ 300% worse
Life safety citations Info Violations related to building safety — fire prevention, emergency egress, and similar. 116 This facility has 83% more life safety citations than a typical Texas assisted living residence (11 vs. TX avg 6).↑ 83% worse
Citations per year Info Average citations per year since 2022. 4.81.5 This facility has 220% more citations per year than a typical Texas assisted living residence (4.8 vs. TX avg 1.5).↑ 220% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 21 This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 8, 2022 inspection found 18 deficiencies including staffing shortages, incomplete resident assessments, medication counseling failures, food safety violations, and employee health screening lapses.
  • The facility had multiple life safety code violations from 2018 and 2022 involving fire safety systems, sprinkler maintenance, fire drills, smoke detection, and building repair issues.
  • No complaints were substantiated, but the record shows consistent failure to meet training, safety, and health standards across inspections.

What does this home offer?

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Pets Allowed

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Room Sizes: 314 / 350 / 500 / 600 / 625 / 900 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for The Waterford at Plano

The Waterford At Plano Plan 3
The Waterford At Plano Plan 2
The Waterford At Plano Plan 1
The Waterford At Plano Plan 4

Places of interest near The Waterford at Plano

Address 2.4 miles from city center Info Estimated distance in miles from Plano's city center to The Waterford at Plano's address, calculated via Google Maps. — 5.34 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)

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Financial Assistance for
Assisted Living in Texas

The Waterford at Plano is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Compare Assisted Living around Plano

The information below is reported by the Texas Health and Human Services Commission.

Brookdale Collin Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano
116
Facility 116
TX AVG 80
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Yes
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Facility 58
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11
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-Brookdale Senior Living Inc.
4
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Arbor Hills Memory Care Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Plano (West Plano Parkway)
69
Facility 69
TX AVG 80
Rank #541 / 988
No
16
Facility 16
TX AVG 41
Rank #1153 / 1391
12
Facility 12
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-Plano Arbor Hills LLC
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The Legacy at Willow Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Plano
60
Facility 60
TX AVG 80
Rank #583 / 988
Yes
45
Facility 45
TX AVG 41
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18
Facility 18
TX AVG 22
Rank #269 / 583
A+The Legacy Willow Bend, Inc.
4
Facility 4
TX AVG 6
Rank #244 / 834
22Studio / 1 Bed / 2 Bed
The Waterford at Plano
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Plano
57
Facility 57
TX AVG 80
Rank #633 / 988
Yes
64
Facility 64
TX AVG 41
Rank #209 / 1391
--Triad Senior Living II LP
19
Facility 19
TX AVG 6
Rank #811 / 834
811Studio / 1 Bed / 2 Bed
Great Life Assisted Living Home, LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Plano (Los Rios)
8
Facility 8
TX AVG 80
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No
41
Facility 41
TX AVG 41
Rank #709 / 1391
1
Facility 1
TX AVG 22
Rank #576 / 583
-Great Life Assisted Living Home LLC
0
Facility 0
TX AVG 6
Rank #1 / 834
--Private / Semi-Private Rooms

Frequently Asked Questions about The Waterford at Plano

Who is the owner of The Waterford at Plano?

The legal owner and operator of The Waterford at Plano is Triad Senior Living Ii Lp.

Is The Waterford at Plano in a walkable area?

The Waterford at Plano has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Waterford at Plano?

According to TX state health department records, The Waterford at Plano's license number is 145795.

When does The Waterford at Plano's license expire?

According to TX state health department records, The Waterford at Plano's license expires on June 12, 2026.

Who is the administrator of The Waterford at Plano?

Tori Moore is the administrator of The Waterford at Plano.

How many beds does The Waterford at Plano have?

The Waterford at Plano has 57 beds.

Has The Waterford at Plano had any recent deficiencies or citations?

The Waterford at Plano has had 19 recently reported deficiencies.

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