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4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Viewcrest Health Center is a rehabilitation center that provides a sense of independence and individuality to residents regardless of the additional support being received. They boast a multidisciplinary care plan that approaches senior care holistically. As a member of the St. Francis Health Center, Viewcrew provides a home to its residents, so they can live a life as they please.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 57th out of 85 homes in Minnesota for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 51m per day | ▼ 21% State avg: 1h 4m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 21m per day | ▼ 43% State avg: 37m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ▼ 8% State avg: 2h 33m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 6m per day | ▼ 16% State avg: 3h 41m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 21% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 51% State avg: 41m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
34% fewer staff per resident than Minnesota average
8% better than Minnesota average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
18 total: 17 full-time employees and 1 contractor.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursAssists with medical care and medications.
All 6 LPN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hoursHelps with daily care and mobility.
All 57 CNA Staff are full-time employees. No contractors work on this role.
57
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,539 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 57 | 0 | 57 | 15,919 | 92 | 100% | 8.1 |
| Registered Nurse | 17 | 1 | 18 | 5,570 | 92 | 100% | 8.9 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,761 | 92 | 100% | 11.2 |
| Medication Aide/Technician | 9 | 0 | 9 | 2,403 | 92 | 100% | 9 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,118 | 92 | 100% | 7.6 |
| Physical Therapy Assistant | 0 | 2 | 2 | 609 | 66 | 72% | 5.2 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 449 | 68 | 74% | 5.8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 412 | 65 | 71% | 6 |
| Dental Services Staff | 1 | 0 | 1 | 407 | 58 | 63% | 7 |
| Qualified Social Worker | 0 | 4 | 4 | 380 | 64 | 70% | 5 |
| Physical Therapy Aide | 0 | 3 | 3 | 354 | 63 | 68% | 5.5 |
| Administrator | 1 | 0 | 1 | 338 | 66 | 72% | 5.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 132 | 35 | 38% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 38 | 8 | 9% | 4.7 |
| Medical Director | 0 | 1 | 1 | 1 | 1 | 1% | 1 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
37% higher than Minnesota averageMinnesota average: $44K
99% more fines than Minnesota averageMinnesota average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Minnesota averageMinnesota average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 21, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
23% worse than Minnesota averageMinnesota average: 11.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.5
26% worse than Minnesota averageMinnesota average: 22.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.9%
26% worse than Minnesota averageMinnesota average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
32.6%
37% worse than Minnesota averageMinnesota average: 23.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.1%
16% worse than Minnesota averageMinnesota average: 25.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
18% better than Minnesota averageMinnesota average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
7.5%
38% worse than Minnesota averageMinnesota average: 5.4%
Percent of long-stay residents with a urinary tract infection
1.2%
57% better than Minnesota averageMinnesota average: 2.7%
Percent of long-stay residents who lose too much weight
1.0%
75% better than Minnesota averageMinnesota average: 4.1%
Percent of long-stay residents who have depressive symptoms
7.9%
81% worse than Minnesota averageMinnesota average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
17.7%
In line with Minnesota averageMinnesota average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.3%
15% worse than Minnesota averageMinnesota average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with Minnesota averageMinnesota average: 96.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.23
26% better than Minnesota averageMinnesota average: 1.67
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
65% better than Minnesota averageMinnesota average: 1.99
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.6%
44% worse than Minnesota averageMinnesota average: 88.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
8% worse than Minnesota averageMinnesota average: 1.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.3%
6% worse than Minnesota averageMinnesota average: 82.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.6%
41% better than Minnesota averageMinnesota average: 23.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
49% better than Minnesota averageMinnesota average: 14.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Minnesota averageMinnesota average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.4%
In line with Minnesota averageMinnesota average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.0%
In line with Minnesota averageMinnesota average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
51% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
84Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Viewcrest Health Center from 2012–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #34 / 85Payroll — State benchmarkedThis home is ranked 34th out of 85 homes in Minnesota. Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 22 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.6 miles from city center
Estimated distance in miles from Duluth's city center to Viewcrest Health Center's address, calculated via Google Maps.
— 2.89 miles to nearest hospital (stmarys)
Add your location
Viewcrest Health Center is located in Duluth, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.
Viewcrest Health Center is in the Piedmont Heights neighborhood.
Viewcrest Health Center has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Viewcrest Health Center's occupancy is 83.3%.
Yes — there are 9 photos of Viewcrest Health Center in the photo gallery on this page.
(218) 727-2773 will put you in contact with the team at Viewcrest Health Center.
Yes — Viewcrest Health Center is a CMS-certified provider of Medicare and Medicaid.
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