Viewcrest Health Center

Nursing Home · Duluth, MN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Viewcrest Health Center
Nursing Home · Duluth, MN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Viewcrest Health Center accepts Medicare, Medicaid, and private pay.

Overview of Viewcrest Health Center

Viewcrest Health Center is a rehabilitation center that provides a sense of independence and individuality to residents regardless of the additional support being received. They boast a multidisciplinary care plan that approaches senior care holistically. As a member of the St. Francis Health Center, Viewcrew provides a home to its residents, so they can live a life as they please.

(218) 727-2773

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 5.7% Below MN avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 6.8% Above MN avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 2.3% Below MN avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 4.1% Below MN avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Minnesota state averages

Total nursing care / resident Info This home is ranked 41st out of 59 homes in Minnesota.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 14m per day
Rank #41 / 59Nurse hours — state benchmarkedThis home is ranked 41st out of 59 homes in Minnesota.Shows adjusted nurse hours per resident per day benchmarked to the Minnesota average, with a ranking across 59 Minnesota SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Minnesota avg (4h 46m per day)
vs Minnesota avg
-11%

5 of 6 metrics below state avg

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 55m per day ▼ 14% State avg: 1h 4m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 20m per day ▼ 46% State avg: 37m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 32m per day ■ Avg State avg: 2h 33m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 14m per day ▼ 12% State avg: 3h 41m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 25% State avg: 4m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 24m per day ▼ 41% State avg: 41m per day · National avg: 29m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Minnesota average: 79.7%
Occupancy rate 83.3% Rank #30 / 60Occupancy rate — state benchmarkedThis home is ranked 30th out of 60 homes in Minnesota.Shows this facility's occupancy rate versus the Minnesota average, with its statewide rank out of 60. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 195 days
Occupancy rate
83.3% Rank #30 / 60Occupancy rate — state benchmarkedThis home is ranked 30th out of 60 homes in Minnesota.Shows this facility's occupancy rate versus the Minnesota average, with its statewide rank out of 60. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
195 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

43% of new residents, often for short stays.

Typical stay 6 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Finances and operations

Voluntary non-profit community
Home revenue
$13.9M
Operating deficit
-$478.6K
Voluntary non-profit community
Home revenue
$13.9M Rank #28 / 59Revenue — state benchmarkedThis home is ranked 28th out of 59 homes in Minnesota.Shows this facility's annual revenue compared to the Minnesota SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$478.6K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #32 / 59Payroll — state benchmarkedThis home is ranked 32nd out of 59 homes in Minnesota.Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.2M
58.6% of revenue Rank #37 / 59Payroll % — state benchmarkedThis home is ranked 37th out of 59 homes in Minnesota.Shows payroll as a percentage of revenue versus the Minnesota average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.3M
Total costs $14.4M
Walk Score
Walk Score: 40 / 100 Rank #25 / 43Walk Score — state benchmarkedThis home is ranked 25th out of 43 homes in Minnesota.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Minnesota SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Contact Viewcrest Health Center

Health Inspection History

Inspections
Total health inspections 6

Minnesota average 6


Last Health inspection on Mar 2025

Total health citations
24 Rank #27 / 59Health citations — state benchmarkedThis home is ranked 27th out of 59 homes in Minnesota.Shows this facility's total health deficiency citations benchmarked to the Minnesota state average, with a ranking across all 59 MN SNFs. Lower citation counts earn a better rank.

Minnesota average 23.2

Citations per inspection
4 Rank #29 / 59Citations per inspection — state benchmarkedThis home is ranked 29th out of 59 homes in Minnesota.Shows average deficiency citations per CMS inspection for this facility versus the Minnesota mean across 59 SNFs with citation data. Lower is better.

Minnesota average 3.76


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
2
186% worse than Minnesota average

Minnesota average: 0.7


Serious Health citations More info 1
100% worse than Minnesota average

Minnesota average: 0.5

2 critical citations More info Minnesota average: 0.7

1 serious citation More info Minnesota average: 0.5

21 moderate citations More info Minnesota average: 21.2

0 minor citations More info Minnesota average: 0.8
Citations history (last 3 years)
Quality of Care critical citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 21, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 29, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 11, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 11, 2024
Corrected

Financial Assistance for
Nursing Home in Minnesota

Viewcrest Health Center is located in Duluth, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.

Get Financial aid guidance

Elderly Waiver

Minnesota Medicaid EW

Age 65+
General Minnesota resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $3,000 individual, higher than most states
MN

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$70/day) Home aides

Essential Community Supports (ECS)

Minnesota ECS

Age 65+
General Minnesota resident, at risk of decline but not nursing home level.
Income Limits ~$1,732/month individual, varies
Asset Limits $3,000 individual
MN

Bridges gap for those ineligible for waivers.

Benefits
In-home support (2-4 hours/week) Respite (up to 5 days/year) Transportation (~5 trips/month)

Alternative Care (AC) Program

Minnesota Alternative Care Program

Age 65+
General Minnesota resident, NFLOC, not MA-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale copays.
Asset Limits $3,000 (individual); home equity limit $713,000.
MN

CDCS option; statewide via counties.

Benefits
Personal care (4-6 hours/day) Respite (~5 days/year) Home health Meals Home mods

Minnesota Senior Health Options (MSHO)

Minnesota Senior Health Options

Age 65+
General Minnesota resident, eligible for MA and Medicare Parts A/B.
Income Limits (2025) ~$1,255/month (100% FPL for MA); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

7 health plans (e.g., UCare, HealthPartners); care coordinator assigned.

Benefits
Personal care (5-7 hours/day) Medical care Respite Adult day care Home mods $900/year groceries (some plans)

Minnesota Senior Care Plus (MSC+)

Minnesota Senior Care Plus

Age 65+
General Minnesota resident, MA-eligible, not on Medicare.
Income Limits (2025) ~$1,255/month (100% FPL); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

Includes EW services; 7 health plans available.

Benefits
Personal care (5-7 hours/day) Respite Adult day care Home mods Limited nursing home care

Consumer Support Grant (CSG)

Minnesota Consumer Support Grant

Age 65+ or disabled
General Minnesota resident, eligible for MA personal care but opts for grant.
Income Limits (2025) ~$1,255/month (MA-eligible); spenddown allowed.
Asset Limits $3,000 individual
MN

Can hire family; statewide via counties.

Benefits
Cash (~$500-$1,500/month) for personal care Respite Home mods Assistive tech

Medicare Savings Program (MSP)

Minnesota Medicare Savings Program

Age 65+ or disabled
General Minnesota resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MN

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Minnesota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Minnesota resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MN

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Viewcrest Health Center

Address 2.6 miles from city center Info Estimated distance in miles from Duluth's city center to Viewcrest Health Center's address, calculated via Google Maps. — 2.54 miles to nearest hospital (Essentia Health-West Duluth Clinic: Physical Therapy (Clinic))

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 173
Employees 105
Contractors 68
Staff to resident ratio 2.06:1
7% worse than Minnesota average

Minnesota average ratio: 2.22:1

Avg staff/day 45
Average shift 8.1 hours
8% better than Minnesota average

Minnesota average: 7.5 hours

Total staff hours (quarter) 33,226
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 98
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

20.3%

6,738 contractor hours this quarter

Certified Nursing Assistant: 35 Registered Nurse: 7 Qualified Social Worker: 5 Speech Language Pathologist: 4 Licensed Practical Nurse: 4 Physical Therapy Assistant: 4 Physical Therapy Aide: 3 Respiratory Therapy Technician: 3 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant63359816,29291100%8.2
Registered Nurse167235,84791100%8.6
Licensed Practical Nurse84122,52291100%11.1
Medication Aide/Technician7072,05691100%9.1
Other Dietary Services Staff6061,95391100%7.6
Physical Therapy Assistant0445856470%5.7
Speech Language Pathologist0445096369%5.3
Nurse Practitioner1014725965%8
Clinical Nurse Specialist1014485662%8
Physical Therapy Aide0334426268%4.8
Dietitian1014405560%8
Dental Services Staff1014175965%7.1
Qualified Social Worker0554106673%5.2
Respiratory Therapy Technician0333956369%5.6
Administrator1012775459%5.1
Occupational Therapy Aide0111303640%3.6
Occupational Therapy Assistant01133910%3.7
Medical Director011111%1
98 Certified Nursing Assistant
% of Days 100%
23 Registered Nurse
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
7 Medication Aide/Technician
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
4 Physical Therapy Assistant
% of Days 70%
4 Speech Language Pathologist
% of Days 69%
1 Nurse Practitioner
% of Days 65%
1 Clinical Nurse Specialist
% of Days 62%
3 Physical Therapy Aide
% of Days 68%
1 Dietitian
% of Days 60%
1 Dental Services Staff
% of Days 65%
5 Qualified Social Worker
% of Days 73%
3 Respiratory Therapy Technician
% of Days 69%
1 Administrator
% of Days 59%
1 Occupational Therapy Aide
% of Days 40%
1 Occupational Therapy Assistant
% of Days 10%
1 Medical Director
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 84
Medicare
21
25% of residents
Medicaid
42
50% of residents
Private pay or other
21
25% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.6
23% worse than Minnesota average

Minnesota average: 11.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.5
26% worse than Minnesota average

Minnesota average: 22.6

Long-stay resident measures
Average Minnesota avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.9%
26% worse than Minnesota average

Minnesota average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 32.6%
37% worse than Minnesota average

Minnesota average: 23.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.1%
16% worse than Minnesota average

Minnesota average: 25.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
18% better than Minnesota average

Minnesota average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.5%
38% worse than Minnesota average

Minnesota average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
57% better than Minnesota average

Minnesota average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.0%
75% better than Minnesota average

Minnesota average: 4.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.9%
81% worse than Minnesota average

Minnesota average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.7%
In line with Minnesota average

Minnesota average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 82.3%
15% worse than Minnesota average

Minnesota average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.5%
In line with Minnesota average

Minnesota average: 96.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.23
26% better than Minnesota average

Minnesota average: 1.67

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.69
65% better than Minnesota average

Minnesota average: 1.99

Short-stay resident measures
Above average Minnesota avg: 3.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 49.6%
44% worse than Minnesota average

Minnesota average: 88.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
8% worse than Minnesota average

Minnesota average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.3%
6% worse than Minnesota average

Minnesota average: 82.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 13.6%
41% better than Minnesota average

Minnesota average: 23.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.2%
49% better than Minnesota average

Minnesota average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Minnesota average

Minnesota average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.4%
In line with Minnesota average

Minnesota average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.0%
In line with Minnesota average

Minnesota average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $61K
37% higher than Minnesota average

Minnesota average: $44K

Number of fines 4
99% more fines than Minnesota average

Minnesota average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Minnesota average

Minnesota average: 0.4

Fines amount comparison
Fines amount comparison
This facility $61K
Minnesota average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

4 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 21, 2025
$27K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 11, 2024
$11K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 14, 2024
$14K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 14, 2024
$9K

Last updated: Jan 2026

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Frequently Asked Questions about Viewcrest Health Center

What neighborhood is Viewcrest Health Center in?

Viewcrest Health Center is in the Piedmont Heights neighborhood.

Is Viewcrest Health Center in a walkable area?

Viewcrest Health Center has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the phone number of Viewcrest Health Center?

(218) 727-2773 will put you in contact with the team at Viewcrest Health Center.

Is Viewcrest Health Center Medicare or Medicaid certified?

Yes — Viewcrest Health Center is a CMS-certified provider of Medicare and Medicaid.

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