Quail Ridge
Quail Ridge
Overview of Quail Ridge
Nestled in the neighborhood of Pocatello, ID, Quail Ridge is a vibrant senior living community, offering extensive assisted living services. Recognized by the U.S. News & World Report as a Best Assisted Living community, Quail Ridge guarantees exceptional services and care designed to support residents while helping them preserve their independence. All rooms within the community are designed to accommodate residents’ specific needs and interests and equipped with safety devices such as smoke detectors, pull chains and grab bars for a secure living environment.
Residents are free to choose from a full calendar of social and physical activities, from day trips to fitness classes to hobby groups to live entertainment. Conveniences, such as restaurant-style dining, housekeeping and maintenance services, scheduled transportation and customized assistance are offered for a carefree living experience. Residents’ safety and security are also guaranteed with closely monitored security systems.
76-bed community Rank #49 / 114Bed count — State benchmarkedThis home is ranked 49th out of 114 homes in Idaho. Shows this facility's certified or reported bed count compared to other Idaho facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation Rank #18 / 117Years in operation — State benchmarkedThis home is ranked 18th out of 117 homes in Idaho. Shows how long this facility has been in operation compared to other Idaho facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 14 / 100 Rank #165 / 197Walk Score — State benchmarkedThis home is ranked 165th out of 197 homes in Idaho. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Idaho facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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How BBB ratings work
About this community
StatusActive
IssuanceMay 16, 2000
License NumberRC-502
Quail Ridge is legally operated by Pocatello Medical Investors Limited Partnership, and administrated by Kolsen Ann.
OwnerPocatello Medical Investors Limited Partnership
Owner NamePreston Forrest L.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Kurt Blalock, COO
Rehabilitation Services
Short-Term Rehab
Fax208-233-8797
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Individually Controlled Central Air And Heat
Personal Telephone And Cable Tv
Restaurant-Style Dining
Room Service
On-Site Therapy
Weekly Housekeeping And Laundry Services
Activities And Special Events
Travel Services
Outings
Full Kitchens Or Kitchenettes
Pets Under 20 Lbs Allowed
Specific ProgramsTransportation Services
Food DescriptionThree delicious, full meals served daily with regularly refreshed and seasonal menus and a variety of options at every meal.
Inspection History
In Idaho, the Department of Health and Welfare, Bureau of Facility Standards is the state agency tasked with inspecting and licensing assisted living and nursing home facilities.
Since 2021 · 5 years of data
43 deficiencies
7 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Idaho state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Idaho state average
Overall vs. ID average
4 Worse
Metrics worse than Idaho average:
• Total deficiencies (79% above)
• Deficiencies per year (79% above)
• Deficiencies per inspection (2% above)
• Total inspections (75% above) 0 Better No metrics in this bucket.
• Total deficiencies (79% above)
• Deficiencies per year (79% above)
• Deficiencies per inspection (2% above)
• Total inspections (75% above) 0 Better No metrics in this bucket.
Latest Inspection
August 21, 2025
Deficiencies
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 24 | This facility has 79% more total deficiencies than a typical Idaho assisted living residence (43 vs. ID avg 24).↑ 79% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 8.6 | 4.8 | This facility has 79% more deficiencies per year than a typical Idaho assisted living residence (8.6 vs. ID avg 4.8).↑ 79% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6.1 | 6 | This facility has 2% more deficiencies per inspection than a typical Idaho assisted living residence (6.1 vs. ID avg 6).↑ 2% worse |
Inspections
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 4 | This facility has 75% more total inspections than a typical Idaho assisted living residence (7 vs. ID avg 4).↑ 75% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 21, 2025 follow-up inspection found 12 deficiencies including incomplete background checks and medication management issues, confirming ongoing regulatory noncompliance.
- Fire life safety inspections in 2024 and earlier revealed repeated failures to maintain fire suppression systems, ventilation, and prohibited electrical device use, with no documented corrections.
- February 9, 2024 complaint investigation substantiated failures in behavior management and complaint responses, including no written replies and lack of non-drug interventions before psychotropic medication use.
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Places of interest near Quail Ridge
3.3 miles from city center
Estimated distance in miles from Pocatello's city center to Quail Ridge's address, calculated via Google Maps.
— 0 miles to nearest hospital (Portneuf Medical Center Community Education)
Calculate Travel Distance to Quail Ridge
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Financial Assistance for
Assisted Living in Idaho
Quail Ridge is located in Pocatello, Idaho.
Here are the financial assistance programs available to residents in Idaho.
Compare Assisted Living around Pocatello
The information below is reported by the Idaho Department of Health and Welfare, Bureau of Facility Standards.
| Elegant Residential Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pocatello | 80
Facility
80
ID AVG
69
Rank
#43 / 114 | No |
38
Facility
38
ID AVG
40
Rank
#103 / 197 | 7
Facility
7
ID AVG
16
Rank
#82 / 117 | - | Katsilometes Jodie | Elegant Residential Living, Inc | 10 | 3
Facility
3
ID AVG
1.1
Rank
#80 / 92 | 4
Facility
4
ID AVG
1.6
Rank
#63 / 69 | 8
Facility
8
ID AVG
3.9
Rank
#88 / 92 | 34
Facility
34
ID AVG
24
Rank
#66 / 92 | 3.4
Facility
3.4
ID AVG
6.0
Rank
#31 / 92 |
| Quail Ridge |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pocatello | 76
Facility
76
ID AVG
69
Rank
#49 / 114 | Yes |
14
Facility
14
ID AVG
40
Rank
#165 / 197 | 26
Facility
26
ID AVG
16
Rank
#18 / 117 | A+ | Kolsen Ann | Pocatello Medical Investors Limited Partnership | 7 | 2
Facility
2
ID AVG
1.1
Rank
#69 / 92 | 3
Facility
3
ID AVG
1.6
Rank
#54 / 69 | 6
Facility
6
ID AVG
3.9
Rank
#69 / 92 | 43
Facility
43
ID AVG
24
Rank
#74 / 92 | 6.1
Facility
6.1
ID AVG
6.0
Rank
#65 / 92 |
| Brookdale Pocatello |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pocatello | 68
Facility
68
ID AVG
69
Rank
#56 / 114 | Yes |
32
Facility
32
ID AVG
40
Rank
#115 / 197 | 22
Facility
22
ID AVG
16
Rank
#28 / 117 | - | Borden Nichole | Emeritus Corporation | 8 | 3
Facility
3
ID AVG
1.1
Rank
#80 / 92 | 3
Facility
3
ID AVG
1.6
Rank
#54 / 69 | 5
Facility
5
ID AVG
3.9
Rank
#58 / 92 | 47
Facility
47
ID AVG
24
Rank
#78 / 92 | 5.9
Facility
5.9
ID AVG
6.0
Rank
#64 / 92 |
| Caring Hearts Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pocatello | 46
Facility
46
ID AVG
69
Rank
#74 / 114 | No |
3
Facility
3
ID AVG
40
Rank
#189 / 197 | 2
Facility
2
ID AVG
16
Rank
#105 / 117 | - | Schritter Kyllee | - | 3 | 0
Facility
0
ID AVG
1.1
Rank
#1 / 92 | 1
Facility
1
ID AVG
1.6
Rank
#14 / 69 | 3
Facility
3
ID AVG
3.9
Rank
#27 / 92 | 11
Facility
11
ID AVG
24
Rank
#27 / 92 | 3.7
Facility
3.7
ID AVG
6.0
Rank
#35 / 92 |
| The Gables of Pocatello Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pocatello | 16
Facility
16
ID AVG
69
Rank
#103 / 114 | No |
32
Facility
32
ID AVG
40
Rank
#115 / 197 | 13
Facility
13
ID AVG
16
Rank
#59 / 117 | - | Foster Joyce | Gables Holdings, LLC | 5 | 1
Facility
1
ID AVG
1.1
Rank
#40 / 92 | 2
Facility
2
ID AVG
1.6
Rank
#37 / 69 | 4
Facility
4
ID AVG
3.9
Rank
#43 / 92 | 18
Facility
18
ID AVG
24
Rank
#43 / 92 | 3.6
Facility
3.6
ID AVG
6.0
Rank
#33 / 92 |
Frequently Asked Questions about Quail Ridge
Who is the owner of Quail Ridge?
The legal owner and operator of Quail Ridge is Pocatello Medical Investors Limited Partnership.
Is Quail Ridge in a walkable area?
Quail Ridge has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Quail Ridge?
According to ID state health department records, Quail Ridge's license number is RC-502.
Who is the administrator of Quail Ridge?
Kolsen Ann is the administrator of Quail Ridge.
How many beds does Quail Ridge have?
Quail Ridge has 76 beds.
Are there photos of Quail Ridge?
Yes — there are 23 photos of Quail Ridge in the photo gallery on this page.
What is the address of Quail Ridge?
Quail Ridge is located at 797 Hospital Way, Pocatello, ID 83201, United States.
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