Arbor Terrace at Crabapple
Assisted Living & Memory Care · Alpharetta, GA
ALM Inspection Grade A Info ALM's inspection grade is 93 / 100, an A — 10 points above the Georgia average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Arbor Terrace at Crabapple

Assisted Living & Memory Care · Alpharetta, GA
ALM Inspection Grade A Info ALM's inspection grade is 93 / 100, an A — 10 points above the Georgia average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Overview of Arbor Terrace at Crabapple

Located in Alpharetta, Georgia, Arbor Terrace at Crabapple provides assisted living and memory support under the leadership of administrator Vanessa Jones. The 125-bed campus blends personal assistance with daily tasks and medication management, alongside a secured memory care wing designed for individuals needing closer wandering supervision.

Living arrangements include studio and suite layouts, pet-friendly accommodations, and specialized dietary meal options. Residents also have access to the campus Bridges Program for tailored engagement. Surrounding neighborhoods carry a walk score of 63, allowing residents who do not drive to accomplish select neighborhood errands on foot.

Prospective individuals looking for personal care or memory support in North Fulton County can arrange an onsite walk-through to view the area.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 125 Rank #39 / 408Bed count — State benchmarked This assisted living community is ranked 39th out of 408 assisted living communities we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Georgia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #183 / 409Years in operation — State benchmarked This assisted living community is ranked 183rd out of 409 assisted living communities we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Georgia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
8 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #72 / 448Walk Score — State benchmarked This assisted living community is ranked 72nd out of 448 assisted living communities we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Georgia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
63 / 100

About This Community

License Details

Facility TypeAssisted Living Community
IssuanceMarch 23, 2018
CountyFulton

Ownership & Operating Entity

Arbor Terrace at Crabapple is administered by Vanessa Jones.

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

2 services
Bridges Program
Transportation

Contact Information

Additional Policies & Features

Pets Allowed

Room Accommodations

Building TypeTwo-story
Room Types
Studio Suite

Contact Arbor Terrace at Crabapple

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2018 · 8 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
2 deficiencies 9 inspections

ALM Inspection Grade

93 / 100 Based on data extracted from this facility's inspection reports
How it compares

10 points above the Georgia average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Strong

0.22 deficiencies per inspection (2 in 9 inspections) · 2× fewer than the typical state-licensed GA facility (median: 0.5)

0.02 deficiencies per resident bed (2 across 125 beds) · 4× fewer than the typical state-licensed GA facility (median: 0.07)

Inspection grade: 93 out of 100, letter grade A.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Georgia state average
Overall vs. GA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Georgia average:
• Total deficiencies (89% below)
• Deficiencies per inspection (80% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 219.0 This facility has 89% fewer total deficiencies than a typical Georgia assisted living residence (2 vs. GA avg 19).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.21.0 This facility has 80% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.2 vs. GA avg 1).↓ 80% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityGA Averagevs. GA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 916.0 This facility has had 44% fewer total inspections than the Georgia average (9 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer

Managed by Tricia Holloway

Executive Director

Tricia Holloway, Executive Director at Arbor Terrace at Crabapple, holds a B.S. in Healthcare Administration and a Master’s in Public Administration. Licensed as a skilled nursing home administrator, she has over a decade of senior living experience. Passionate about quality care, Tricia advocates for seniors and serves on the Georgia Senior Living Association board to improve care statewide.

Arbor Terrace at Crabapple Home Overview

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Places of interest near Arbor Terrace at Crabapple

Address 3.8 miles from city center Info Estimated distance in miles from Alpharetta's city center to Arbor Terrace at Crabapple's address, calculated via Google Maps. — 2.48 miles to nearest hospital (Wellstar North Fulton Medical Center)

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Address

Compare Assisted Living around Alpharetta

Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Arbor Terrace at Crabapple
AL
MC
Alpharetta
125
Facility 125
GA AVG 76
Rank #39 / 408
AYes
63
Facility 63
GA AVG 37
Rank #72 / 448
Studio / Suite
8
Facility 8
GA AVG 11
Rank #183 / 409
-Vanessa Jones9
2
Facility 2
GA AVG 18
Rank #105 / 366
0.2
Facility 0.2
GA AVG 1.1
Rank #89 / 366
Addington Place of Johns Creek
AL
MC
RC
Johns Creek (Ocee)
72
Facility 72
GA AVG 76
Rank #194 / 408
?Yes
18
Facility 18
GA AVG 37
Rank #335 / 448
Studio / 1 Bed
12
Facility 12
GA AVG 11
Rank #89 / 409
B-Samuel Guar8
3
Facility 3
GA AVG 18
Rank #127 / 366
0.4
Facility 0.4
GA AVG 1.1
Rank #141 / 366
Chapters Living of Alpharetta
AL
MC
Alpharetta
105
Facility 105
GA AVG 76
Rank #73 / 408
C-Yes
62
Facility 62
GA AVG 37
Rank #75 / 448
Studio / Suite / 1 Bed
9
Facility 9
GA AVG 11
Rank #145 / 409
A+Sandra Hidalgo23
32
Facility 32
GA AVG 18
Rank #344 / 366
1.4
Facility 1.4
GA AVG 1.1
Rank #312 / 366
Village Park at Milton
AL
IL
MC
Alpharetta
272
Facility 272
GA AVG 76
Rank #3 / 408
A-Yes
46
Facility 46
GA AVG 37
Rank #166 / 448
Studio / 1 Bed / 2 Bed
5
Facility 5
GA AVG 11
Rank #284 / 409
-Sandy Doyle12
4
Facility 4
GA AVG 18
Rank #155 / 366
0.3
Facility 0.3
GA AVG 1.1
Rank #108 / 366
Brickmont of Roswell
AL
MC
Alpharetta
132
Facility 132
GA AVG 76
Rank #30 / 408
A+Yes
61
Facility 61
GA AVG 37
Rank #77 / 448
-
4
Facility 4
GA AVG 11
Rank #313 / 409
-Wade Williams13
0
Facility 0
GA AVG 18
Rank #1 / 366
0.0
Facility 0.0
GA AVG 1.1
Rank #1 / 366

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other GA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Georgia

Arbor Terrace at Crabapple is in Alpharetta, Georgia. These programs may support different care settings or living expenses. Listing a program here does not confirm that this community participates or that your costs would be covered; confirm eligibility, provider participation and covered costs with the program and the community.

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In-home & community support

Community Care Services Program

Georgia Medicaid CCSP

Eligibility

General
Older adults and people with qualifying disabilities who are Medicaid-eligible and meet nursing-facility level of care; choose community care and participate in only one waiver.
GA specifics
CCSP and SOURCE operate within the Elderly and Disabled Waiver Program. Waiting lists and capacity limits apply.

What it provides

  • Case management; adult day care; alternative living services; personal care; home-delivered meals and caregiver respite as authorized.
Caregiver support

Family Caregiver Support Program

Family Caregiver Support Program (Georgia)

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia

Eligibility

General
Adult family or informal caregivers of adults age 60 or older or people of any age with Alzheimer's disease or a related disorder. The federal program also supports specified older-relative caregiver categories.

What it provides

  • Caregiver information and access assistance; counseling and training; support groups; respite and limited supplemental services under the federal caregiver-support framework.
In-home & community support

Home and Community Based Services

Georgia Non-Medicaid Home and Community Based Services

Eligibility

General
Adults age 60 and older and their caregivers; particular services have their own assessment and access rules.
GA specifics
This is a group of non-Medicaid aging services, not a uniform daily-care entitlement.

What it provides

  • Non-Medicaid home/community supports; including nutrition; in-home assistance and caregiver services as available.
In-home & community support

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Eligibility

General
Medicaid-eligible older adults or people with disabilities who meet nursing-facility level of care and the Elderly and Disabled Waiver requirements.
GA specifics
SOURCE is within EDWP; nursing-facility level of care is required.

What it provides

  • Care coordination and authorized home/community services such as adult day health; personal support; alternative living; meals and respite.
Returning home

Money Follows the Person (MFP)

Georgia Money Follows the Person (MFP)

Eligibility

General
People in qualifying inpatient facilities who meet institutional level of care, have Medicaid for at least one day before transition and move to a qualified community residence. A transition screening is required.

What it provides

  • Transition planning and approved help such as deposits; furnishings; moving costs and accessibility changes to support a move from institutional care to community living.
Medicare costs

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiaries meeting the applicable state Medicare Savings Program eligibility rules.
GA specifics
Applications are administered by the state Medicaid program.

What it provides

  • Assistance with Medicare premiums and; for qualified QMB beneficiaries; Medicare-covered deductibles and coinsurance. The qualifying category determines which costs are paid.
Know before you visit

Frequently Asked Questions about Arbor Terrace at Crabapple

Quick answers from public records and the community's own listing.
01 Is Arbor Terrace at Crabapple in a walkable area?
Arbor Terrace at Crabapple has a walk score of 63. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
02 How long has Arbor Terrace at Crabapple been in business?
Arbor Terrace at Crabapple has been operating for approximately 8 years, based on available licensing and registration records.
03 Are pets allowed at Arbor Terrace at Crabapple?
Yes, Arbor Terrace at Crabapple allows residents to bring their pets.
04 What is the best email address for Arbor Terrace at Crabapple?
The team at Arbor Terrace at Crabapple can be reached at vanessa.jones@arborcompany.com.
05 Who is the administrator of Arbor Terrace at Crabapple?
Vanessa Jones is the administrator of Arbor Terrace at Crabapple.
06 How many beds does Arbor Terrace at Crabapple have?
Arbor Terrace at Crabapple has 125 beds.
07 Has Arbor Terrace at Crabapple had any deficiencies?
Arbor Terrace at Crabapple has had 2 reported deficiencies according to records from Georgia Department of Community Health (DCH).