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Lower than the North Carolina average: 76.4%In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 46 | This facility has 20% more total deficiencies than a typical North Carolina nursing home (55 vs. NC avg 46).↑ 20% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 5 | 4.2 | This facility has 19% more deficiencies per year than a typical North Carolina nursing home (5 vs. NC avg 4.2).↑ 19% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.4 | 2.2 | This facility has 9% more deficiencies per inspection than a typical North Carolina nursing home (2.4 vs. NC avg 2.2).↑ 9% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 23 | 21 | This facility has 10% more total inspections than a typical North Carolina nursing home (23 vs. NC avg 21).↑ 10% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 19 | 19 | This facility has inspections with deficiencies in line with the North Carolina average (19 vs. NC avg 19).— At avg |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 83% | 90% | This facility has 7 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (83% vs. NC avg 90%).↓ 7% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 1, 2025, identified deficiencies in housekeeping and furnishings, staffing levels, nutrition and food service, resident rights, and medication administration. Earlier inspections showed recurring issues with fire safety equipment maintenance, physical plant conditions, and medication administration, along with ongoing housekeeping and safety concerns. Inspectors cited problems such as bent sprinkler deflectors, inadequate staffing hours, unclean kitchen areas, uncovered ice scoops, and medication documentation errors. Complaint investigations were not noted in the available reports. The inspection history shows persistent challenges in maintaining physical plant and safety standards, with some issues continuing over multiple years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
5.6 miles from city center
Estimated distance in miles from Winston-Salem's city center to Southfork's address, calculated via Google Maps.
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Southfork is located in Winston-Salem, North Carolina.
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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Arbor Acres |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Winston-Salem | 189 | 89.7% | +17% | 9.31 | -100% | +134% | $0 | 1 | 1.0 | - | 5 | 20 | Pamela Ball | $52.7M | $21.2M | 40.1% | 345573 | ||||
| Oak Forest Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Winston-Salem | 170 | 78.6% | +3% | 3.44 | +8% | -13% | $30.1k | 34 | 3.8 | 4 | 157 | 5 | - | $21.2M | $12.1M | 57.2% | 345443 | ||||
| Willow Valley Center for Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Winston-Salem (West Highlands) | 230 | 87.6% | +15% | 3.71 | -32% | -7% | $286.5k | 51 | 6.4 | 7 | 215 | 62 | Citadel At Winston Salem LLC | $22.4M | $12.3M | 54.7% | 345092 | ||||
| Mill Creek Center for Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Winston-Salem (Oldtown) | 80 | 74.2% | -3% | 3.64 | -45% | -8% | $29.9k | 45 | 7.5 | 3 | 62 | 24 | Brittany Bailey | $8.9M | $4.4M | 49.2% | 345149 |
Southfork has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, Southfork's license number is HAL-034-114.
Southfork's occupancy is 60%.
Southfork received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Southfork has 78 beds.
Yes — there are 10 photos of Southfork in the photo gallery on this page.
Southfork is located at 1345 Jonestown Road Winston-Salem, NC 27103.
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