Haywood Lodge and Retirement Center
Nursing Home · North Carolina, NC

Haywood Lodge and Retirement Center

Nursing Home · North Carolina, NC

Overview of Haywood Lodge and Retirement Center

Haywood Lodge and Retirement Center is an assisted living and retirement community located in Waynesville, NC. It offers a variety of care and service options, including short-term respite care and in-house physical therapy. The facility is family-owned and has been serving the community since 1963.
Bed community size
72-bed community Rank #191 / 390Bed count — State benchmarkedThis home is ranked 191st out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 73 / 100 Rank #21 / 572Walk Score — State benchmarkedThis home is ranked 21st out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Awards

AwardsVoted Best of Haywood 2022

License Details

StatusActive
CountyHaywood
License NumberHAL-044-009

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Amenities & Lifestyle

In-House Physical Therapy
Transportation Services
Three Dietician-Approved Meals A Day And Snacks
Barbershop And Beauty Shop
In-House Lab And X-Ray Services
Specific ProgramsShort-Term Respite Care, Physical Therapy Services

Dining & Nutrition

Food DescriptionThree dietician-approved meals a day and snacks are provided.

Contact Haywood Lodge and Retirement Center

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data 35 deficiencies 22 inspections 0 penalties 19 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Total inspections (5% above)
1 At Avg Metrics at North Carolina average:
• Inspections with deficiencies (at NC avg)
4 Better Metrics better than North Carolina average:
• Total deficiencies (24% below)
• Deficiencies per year (24% below)
• Deficiencies per inspection (27% below)
• Inspection deficiency rate (4% below)
Latest Inspection June 4, 2025 Other

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3546 This facility has 24% fewer total deficiencies than a typical North Carolina nursing home (35 vs. NC avg 46).↓ 24% better
Deficiencies per year Info Average deficiencies per year since 2016. 3.54.6 This facility has 24% fewer deficiencies per year than a typical North Carolina nursing home (3.5 vs. NC avg 4.6).↓ 24% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.62.2 This facility has 27% fewer deficiencies per inspection than a typical North Carolina nursing home (1.6 vs. NC avg 2.2).↓ 27% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2221 This facility has 5% more total inspections than a typical North Carolina nursing home (22 vs. NC avg 21).↑ 5% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1919 This facility has inspections with deficiencies in line with the North Carolina average (19 vs. NC avg 19).— At avg
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 4, 2025, identified multiple deficiencies related to physical plant conditions, including unsafe outside premises, fire safety system issues, inadequate hot water temperature, and ventilation problems. Earlier inspections showed a pattern of deficiencies involving resident care, medication management, and safety, with substantiated complaints about neglect and inadequate medical follow-up. Inspectors cited issues such as failure to provide proper referral and follow-up care for residents with prolapse, medication aides lacking required training, and staff employed despite positive drug tests without prescriptions. Complaint investigations included substantiated findings of serious neglect related to a broken wheelchair and unaddressed pain, while most other complaints were unsubstantiated. The facility’s inspection history shows ongoing challenges with both care and physical plant maintenance, with no clear trend of overall improvement.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 40th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
30/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
92.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Places of interest near Haywood Lodge and Retirement Center

Address 0.0 miles from city center Info Estimated distance in miles from Waynesville's city center to Haywood Lodge and Retirement Center's address, calculated via Google Maps.

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Address

Financial Assistance for
Nursing Home in North Carolina

Haywood Lodge and Retirement Center is located in Waynesville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Nursing Home around North Carolina

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

4 facilities compared · CMS & NC Dept. of Health data

Filter by care type
Carol Woods
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chapel Hill (Carol Woods)119 76.7% 0%5.94 +239%+49%$073.5-23A+ 13 The Chapel Hill Residential Retirement Center, Inc.$46.7M$18.0M38.5%345199
Brookdale Carriage Club Providence
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Olde Providence North)77 71.5% -6%8.12 +78%+104%$0113.7-8A+ 12 Bkd Fm Holding Company LLC$7.1M$8.1M114.8%345482
Pineville Rehabilitation & Living Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Pineville (Lakeview Drive)106 68.3% -11%3.96 +39%0%$116.0k459.0384A+ 25 Ncnh Holdings LLC$12.1M$5.7M47%345415
Walnut Ridge
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Walnut Cove (Windmill Street)63 100.0% +31%3.12 -50%-22%$40.1k234.6363A+ 50 Nita Davis$12.9M$3.9M29.9%345089

Frequently Asked Questions about Haywood Lodge and Retirement Center

Is Haywood Lodge and Retirement Center in a walkable area?

Haywood Lodge and Retirement Center has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Haywood Lodge and Retirement Center?

According to NC state health department records, Haywood Lodge and Retirement Center's license number is HAL-044-009.

What is the overall rating for Haywood Lodge and Retirement Center?

Haywood Lodge and Retirement Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Haywood Lodge and Retirement Center have?

Haywood Lodge and Retirement Center has 72 beds.

Are there photos of Haywood Lodge and Retirement Center?

Yes — there are 6 photos of Haywood Lodge and Retirement Center in the photo gallery on this page.

What is the address of Haywood Lodge and Retirement Center?

Haywood Lodge and Retirement Center is located at 251 Shelton Street Waynesville, NC 28786.

What is the phone number of Haywood Lodge and Retirement Center?

(828) 456-8365 will put you in contact with the team at Haywood Lodge and Retirement Center.

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