Primrose Retirement Community of Stillwater
Primrose Retirement Community of Stillwater is a 50-bed assisted living and memory care center at 832 South Range Road, Stillwater, Payne County, Oklahoma. Operated by TP Stillwater Operations, LLC, and licensed by the Oklahoma State Board of Health, the facility offers assisted living and memory care services. Current occupancy is 42 residents from a 50-bed capacity (84 percent). Nursing hours averaged 28 percent above the Oklahoma state benchmark.
Private pay; Medicaid and Medicare not accepted.
The regulatory record reflects moderate compliance with recurring deficiencies in food safety, resident assessment documentation, and staff training. Over five years, Primrose logged eight deficiencies, averaging 1.6 annually, 67 percent better than Oklahoma’s 4.9-deficiency benchmark. A June 19, 2019, license renewal found no deficiencies. A September 25, 2019, relicensure survey cited one deficiency: failure to ensure third party staff providing sitter services were from a licensed agency, had current credentials, or had a current background check representing potential for more than minimal harm.
Substantial compliance was achieved by October 21, 2019. A December 4, 2019, complaint investigation addressing allegations of inadequate staffing found the allegation unsubstantiated. A June 9, 2020, license renewal found no deficiencies. A September 8, 2020, COVID-19 special focus infection control survey found no deficiencies.
A December 6, 2022, license renewal found no deficiencies. A February 12, 2024, relicensure survey cited three deficiencies: failure to ensure leftover foods in the refrigerator were dated with preparation date, staff monitored temperatures and chemicals, and hair restraint policies for facial hair were in place; failure to ensure resident assessments were coordinated and signed by a registered nurse, physician, and resident or representative for five of eight sampled residents; and failure to ensure contracts were fully completed for two of eight sampled residents and failure to implement a policy to prevent cross contamination for shared blood pressure cuff use. An October 16, 2025, relicensure survey with complaints cited four deficiencies: open food items not labeled with open or use by dates and incomplete temperature and dishwasher sanitization documentation; comprehensive assessments not completed within 14 days of admission for one resident; assessments not coordinated and signed by a registered nurse or resident’s personal physician for one resident; and staff not educated on abuse within 90 days of hire for one employee. Substantial compliance was achieved upon a November 17, 2025, revisit.
A June 11, 2025, license renewal found no deficiencies. The facility’s occupancy has remained between 36 and 46 residents in recent inspections. No fines or license suspensions are recorded.
The facility provides assisted living and memory care services. Licensed capacity is 50 beds with current occupancy of 42 residents (84 percent). Nursing hours 28 percent above Oklahoma benchmark. Operator is TP Stillwater Operations, LLC.
Recurring deficiency clusters in February 2024 and October 2025 spanning food safety, resident assessment and contract documentation, staff training, and infection control signal persistent operational challenges. The facility achieved substantial compliance following the October 2025 inspection despite the pattern.
Families should ask about corrective measures for food labeling and storage, temperature monitoring, resident assessment documentation and signature verification, staff abuse training, and infection controls implemented following the October 2025 findings.
About this community
Occupancy
Primrose Retirement Community of Stillwater is administrated by Alissa Ryan.
Inspection History
In Oklahoma, the State Department of Health, Protective Health Services is the regulatory body responsible for conducting unannounced inspections and reporting on facility compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oklahoma state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Oklahoma state average• Total deficiencies (at OK avg)
• Deficiencies per year (at OK avg) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | OK Average | vs. OK Avg |
|---|---|---|---|
|
Total deficiencies
| 8 | 8 | This facility has total deficiencies in line with the Oklahoma average (8 vs. OK avg 8).— At avg |
|
Deficiencies per year
| 1.1 | 1.1 | This facility has deficiencies per year in line with the Oklahoma average (1.1 vs. OK avg 1.1).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The October 16, 2025 re-inspection found four deficiencies but accepted an acceptable plan of correction and confirmed substantial compliance on November 17, 2025.
- Deficiencies repeatedly involved food storage and labeling, incomplete resident assessments and signatures, and failure to provide timely staff abuse training across multiple inspections.
- The October 16, 2025 complaint investigation included serious allegations about fall prevention, falsified records, staff qualifications, and abuse, but no immediate jeopardy or harm-level citations were issued.
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Estimated distance in miles from Stillwater's city center to Primrose Retirement Community of Stillwater's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Oklahoma
Primrose Retirement Community of Stillwater is located in STILLWATER, Oklahoma.
Here are the financial assistance programs available to residents in Oklahoma.
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The information below is reported by the Oklahoma State Department of Health, Protective Health Services.
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Frequently Asked Questions about Primrose Retirement Community of Stillwater
Is Primrose Retirement Community of Stillwater in a walkable area?
Primrose Retirement Community of Stillwater has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Primrose Retirement Community of Stillwater?
Primrose Retirement Community of Stillwater's occupancy is 84%.
Who is the administrator of Primrose Retirement Community of Stillwater?
Alissa Ryan is the administrator of Primrose Retirement Community of Stillwater.
How many beds does Primrose Retirement Community of Stillwater have?
Primrose Retirement Community of Stillwater has 50 beds.
Are there photos of Primrose Retirement Community of Stillwater?
Yes — there is 1 photo of Primrose Retirement Community of Stillwater in the photo gallery on this page.
What is the address of Primrose Retirement Community of Stillwater?
Primrose Retirement Community of Stillwater is located at 832 S RANGE ROAD.
What is the phone number of Primrose Retirement Community of Stillwater?
(405) 533-3300 will put you in contact with the team at Primrose Retirement Community of Stillwater.
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