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Carriage Hill Retirement
Assisted Living, Memory Care & Respite Care · Bedford, VA
Staff serving meals to residents in a dining area A staff member assisting a resident in a hallway Senior resident bowling in the garden area

Carriage Hill Retirement

Assisted Living, Memory Care & Respite Care · Bedford, VA
1203 Roundtree Drive, Bedford, VA 24523 View map Calculator: See prices in your area
Carriage Hill Retirement accepts Medicaid.
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Carriage Hill Retirement accepts Medicaid.

Overview of Carriage Hill Retirement

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Carriage Hill Retirement is a senior living community managed by Christine Pruett in Bedford, Virginia, that provides assisted living and memory care services. This 140-bed community is large-scale, with monthly rates starting at $4,463. Medicaid is also accepted, allowing the community to offer an accessible option for those with a variety of financial backgrounds.

With 71 of 140 beds occupied, the current occupancy rate is about 51%, which is lower than the Virginia state average of 85.7% and indicates immediate placement is possible. An extensive selection of amenities, including restaurant-style dining with meals prepared by a chef, an on-site beauty salon and barber, and dedicated rooms for crafts and games, is also available, along with social and wellness programs, scheduled transportation, emergency alert systems, and regular housekeeping and maintenance. In addition to 24-hour staffing, short-term rehabilitation and respite care are offered.

The community has a very high volume of inspections, with 86 total visits on record, which is significantly higher than the Virginia average of 14. Violations were identified in 73.3% of these inspections, exceeding the state average of 64.3%, and 60 of these visits were complaint-initiated. Along with 291 total deficiencies, the most recent review in August 2025 also cited concerns related to improper medication storage. Previous reports have also shown recurring themes in medication management, documentation of resident care, staffing levels, and the completion of assessments, while substantiated complaints have included issues such as missed treatments and supervision gaps in the memory care wing. Although violation notices and correction plans have been issued, no fines or license suspensions were reported.

Carriage Hill Retirement is a practical choice for older adults and families who value a wide range of amenities, Medicaid participation, and active social programming in a larger setting. However, families managing complex medical needs are encouraged to examine the inspection history closely and speak with the leadership team about current quality improvements.

Facility Direct Line (540) 586-5982
Facility Direct Line (540) 586-5982 life@carriagehillretirement.com
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Bed community size
140-bed community Rank #51 / 371Bed count — State benchmarkedThis home is ranked 51st out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 65 / 100 Rank #82 / 449Walk Score — State benchmarkedThis home is ranked 82nd out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
51%
Rank #263 / 314Occupancy rate — State benchmarkedThis home is ranked 263rd out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
71 / 140
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 30, 2025 Expired

Ownership & Operating Entity

Carriage Hill Retirement is administered by Christine Pruett.

Safety & Compliance

Emergency SystemsYes

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Restaurant-Style Dining
Crafts & Game Rooms
Beauty Salon / Barber
Housekeeping
Maintenance Included
Social & Wellness Programs
Scheduled Transportation
Specific ProgramsLife Here, Your Personal Chef, Active Fun, A Warm Welcome, Senior Living FAQs, Veterans Assistance, Cost Calculator, Making the Transition, Decision Making Guides, Comparison Worksheets, Senior Living Blog

Pricing & Financial Information

Starting Price$4,463 per month

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 291 deficiencies 60 complaints 86 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 7 Worse Metrics worse than Virginia average:
• Total deficiencies (809% above)
• Deficiencies per year (815% above)
• Deficiencies per inspection (48% above)
• Inspections with violations (600% above)
• Inspection violation rate (14% above)
• Total complaints (757% above)
• Complaints per year (733% above) 0 Better No metrics in this bucket.
Latest Inspection August 28, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 29132 This facility has 809% more total deficiencies than a typical Virginia assisted living residence (291 vs. VA avg 32).↑ 809% worse
Deficiencies per year Info Average deficiencies per year since 2020. 48.55.3 This facility has 815% more deficiencies per year than a typical Virginia assisted living residence (48.5 vs. VA avg 5.3).↑ 815% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.42.3 This facility has 48% more deficiencies per inspection than a typical Virginia assisted living residence (3.4 vs. VA avg 2.3).↑ 48% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 8614 This facility has had 514% more total inspections than the Virginia average (86 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 514% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 639 This facility has 600% more inspections with violations than a typical Virginia assisted living residence (63 vs. VA avg 9).↑ 600% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 73%64% This facility has 9 percentage points higher inspection violation rate than a typical Virginia assisted living residence (73% vs. VA avg 64%).↑ 9% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 607 This facility has 757% more total complaints than a typical Virginia assisted living residence (60 vs. VA avg 7).↑ 757% worse
Complaints per year Info Average complaints per year since 2020. 101.2 This facility has 733% more complaints per year than a typical Virginia assisted living residence (10 vs. VA avg 1.2).↑ 733% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 28, 2025, found one medication storage deficiency unrelated to the complaint, with no substantiated complaint violations.
  • The July 2, 2025 complaint investigation substantiated three violations including missed skilled nursing treatments, incomplete resident records, and incorrect diet preparation.
  • The July 2, 2025 monitoring visit found six serious deficiencies including failure to report major incidents timely, inadequate administration oversight, and multiple medication management failures.
Show Inspection Reports

Places of interest near Carriage Hill Retirement

Address 0.0 miles from city center Info Estimated distance in miles from Bedford's city center to Carriage Hill Retirement's address, calculated via Google Maps.

Calculate Travel Distance to Carriage Hill Retirement

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The information below is reported by the Virginia Department of Social Services and Department of Health.

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Frequently Asked Questions about Carriage Hill Retirement

Is Carriage Hill Retirement in a walkable area?

Carriage Hill Retirement has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Carriage Hill Retirement's license expire?

According to VA state health department records, Carriage Hill Retirement's license expires on June 30, 2025.

What is the occupancy rate at Carriage Hill Retirement?

Carriage Hill Retirement's occupancy is 51%.

Who is the administrator of Carriage Hill Retirement?

Christine Pruett is the administrator of Carriage Hill Retirement.

How many beds does Carriage Hill Retirement have?

Carriage Hill Retirement has 140 beds.

Has Carriage Hill Retirement had any recent deficiencies?

Carriage Hill Retirement has had 86 recently reported deficiencies.

Are there photos of Carriage Hill Retirement?

Yes — there are 3 photos of Carriage Hill Retirement in the photo gallery on this page.

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