Total staff
236
Employees
215
Contractors
21
Klein Center
Nursing Home & Memory Care · Burlington, IA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Klein Center
Nursing Home & Memory Care · Burlington, IA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Klein Center is an award-winning nursing home in West Burlington, IA, offering long-term care and rehabilitation. Fostering comfort and healing, the community ensures older adults are well-cared for in its supportive and welcoming environment. Residents also receive high-quality services, including round-the-clock care, nutritious meals, and recreational activities, ensuring a maintenance-free lifestyle. The community also strives to get to know residents’ needs and habits to help them recover and return to their routines with ease.
Social events, light exercises, and recreational opportunities encourage residents to explore interests and gain meaningful experiences. Well-maintained therapy gyms and spacious living areas also ensure residents’ relaxation and wellness. Residents also have quick access to necessities and leisure with the Southeast Iowa Regional Medical Center and public transportation in the area. As one of the best options for senior living in Iowa, this nursing home goes above and beyond in helping residents live to their potential in retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 40th out of 241 homes in Iowa. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 40th out of 241 homes in Iowa. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 6m per day
Rank #40 / 241Nurse hours — State benchmarkedThis home is ranked 40th out of 241 homes in Iowa. Shows adjusted nurse hours per resident per day benchmarked to the Iowa average, with a ranking across 241 Iowa SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Iowa avg
+19%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 48m per day |
Types of Care at Klein Center
Nursing Home
Memory Care
Walk Score: 5 / 100 Rank #488 / 528Walk Score — State benchmarkedThis home is ranked 488th out of 528 homes in Iowa. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.03:1
0% compared with Iowa average
Avg staff/day
95
Average shift
7.6 hours
0% compared with Iowa average
Total staff hours (quarter)
66,730
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
142
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.5%
1,012 contractor hours this quarter
Certified Nursing Assistant: 18
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 124 | 18 | 142 | 37,406 | 92 | 100% | 7.3 |
| Registered Nurse | 38 | 0 | 38 | 12,701 | 92 | 100% | 8.5 |
| Licensed Practical Nurse | 21 | 0 | 21 | 6,216 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 4,624 | 91 | 99% | 7.9 |
| Dietitian | 2 | 0 | 2 | 927 | 66 | 72% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 904 | 63 | 68% | 7.7 |
| Physical Therapy Assistant | 3 | 0 | 3 | 580 | 64 | 70% | 6.7 |
| Speech Language Pathologist | 4 | 0 | 4 | 567 | 64 | 70% | 6.9 |
| Physical Therapy Aide | 4 | 0 | 4 | 556 | 66 | 72% | 4.6 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 475 | 62 | 67% | 7.7 |
| Administrator | 1 | 0 | 1 | 460 | 59 | 64% | 7.8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 431 | 66 | 72% | 5.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 324 | 43 | 47% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Medical Director | 0 | 1 | 1 | 17 | 3 | 3% | 5.5 |
142 Certified Nursing Assistant
% of Days
100%
38 Registered Nurse
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
11 Clinical Nurse Specialist
% of Days
99%
2 Dietitian
% of Days
72%
2 Dental Services Staff
% of Days
68%
3 Physical Therapy Assistant
% of Days
70%
4 Speech Language Pathologist
% of Days
70%
4 Physical Therapy Aide
% of Days
72%
1 Nurse Practitioner
% of Days
67%
1 Other Social Services Staff
% of Days
67%
1 Administrator
% of Days
64%
3 Respiratory Therapy Technician
% of Days
72%
1 Occupational Therapy Aide
% of Days
47%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K Rank #151 / 246Federal fines — State benchmarkedThis home is ranked 151st out of 246 homes in Iowa. Shows this facility's cumulative CMS federal fine dollars versus the Iowa average among facilities with fines, and where it ranks among 246 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
83% lower than Iowa averageIowa average: $48K
Number of fines
1
41% fewer fines than Iowa averageIowa average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Iowa averageIowa average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$8K
Iowa average
$48K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Nov 12, 2024 · $8K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 12, 2024
$8K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.0
In line with Iowa averageIowa average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
5% better than Iowa averageIowa average: 21.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.7%
Percent of long-stay residents whose need for help with daily activities has increased
24.7%
31% worse than Iowa averageIowa average: 18.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.2%
Percent of long-stay residents whose ability to move independently worsened
12.2%
38% better than Iowa averageIowa average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
7% better than Iowa averageIowa average: 26.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
In line with Iowa averageIowa average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
31% worse than Iowa averageIowa average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
37% better than Iowa averageIowa average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.7%
Percent of long-stay residents who lose too much weight
3.7%
26% better than Iowa averageIowa average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.4%
Percent of long-stay residents who have depressive symptoms
5.4%
38% worse than Iowa averageIowa average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.3%
Percent of long-stay residents who received an antipsychotic medication
14.3%
25% better than Iowa averageIowa average: 19.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
In line with Iowa averageIowa average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
In line with Iowa averageIowa average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
17% worse than Iowa averageIowa average: 85.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
22% better than Iowa averageIowa average: 73.3%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
116
Medicare
7
6% of residents
Medicaid
60
51.7% of residents
Private pay or other
49
42.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
What does this home offer?
Housing Options: Private Rooms
Building Type: 2-story
On-site Medical Care and Health Services
Rehabilitative Support
Housekeeping Services
Places of interest near Klein Center
2.7 miles from city center
Estimated distance in miles from West Burlington's city center to Klein Center's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Iowa
Klein Center is located in West Burlington, Iowa.
Here are the financial assistance programs available to residents in Iowa.
Frequently Asked Questions about Klein Center
Is Klein Center in a walkable area?
Klein Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the address of Klein Center?
Klein Center is located at 1307 S Gear Ave, West Burlington, IA 52655.
What is the phone number of Klein Center?
(319) 768-4600 will put you in contact with the team at Klein Center.
Is Klein Center Medicare or Medicaid certified?
Yes — Klein Center is a CMS-certified provider of Medicare and Medicaid.
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