StoryPoint Fort Wayne West
Assisted Living & Memory Care · Fort Wayne, IN

StoryPoint Fort Wayne West

Assisted Living & Memory Care · Fort Wayne, IN

Overview of StoryPoint Fort Wayne West

Administered by Laura Lovell, StoryPoint Fort Wayne West is an assisted living and memory care community in Fort Wayne, Indiana. Operated by 611 W County Line Rd South Tenant, the 146-bed facility is part of the StoryPoint group, a senior living organization focused on creating warm environments where older adults can thrive while keeping independence and connection to others.

Operating for five years, the facility houses 102 residents, with a 70 percent occupancy rate. It’s housed in a three-story building in a car-dependent neighborhood with a Walk Score of 7, so a vehicle is required for most daily errands. StoryPoint Fort Wayne West offers assisted living and dedicated memory care programs, with 24-hour licensed support that trained care staff delivers. The home highlights holistic wellness via thoughtfully designed interiors, organized community spaces, and specialized programming tailored to occupants’ needs. Leading the clinical care team are medical director Shelene Ruggio and nursing director Emiley Jewett. The community prioritizes creating an accepting and inviting atmosphere where occupants can maintain personal growth and build meaningful friendships. Staff members are tagged as professional and compassionate, bolstering residents’ independence while ensuring they receive the care and assistance needed for daily activities.

State inspections have revealed some concerns that occupants and families must discuss during tours, including issues with fall prevention, medication management, and resident care practices. When touring StoryPoint Fort Wayne West, families can ask the team how these areas are actively managed and what safeguards are implemented. It maintains deficiency rates that compare favorably to state averages on multiple essential metrics.

Capacity and availability

Residents per day
102
Bed community size
146-bed community Rank #99 / 431Bed count — State benchmarkedThis home is ranked 99th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #121 / 417Years in operation — State benchmarkedThis home is ranked 121st out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 7 / 100 Rank #496 / 551Walk Score — State benchmarkedThis home is ranked 496th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
70%
Rank #197 / 410Occupancy rate — State benchmarkedThis home is ranked 197th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
102 / 146
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceApril 1, 2025
ExpirationMarch 31, 2027
License Number25-011804-1

Ownership & Operating Entity

StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.

Profit StatusFor-profit

Type Of Units

Residential
146 units
Total beds
146 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorShelene Ruggio
Director of NursingEmiley Jewett

Contact Information

Fax(260) 625-3466

Contact StoryPoint Fort Wayne West

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Total complaints (20% above)
• Complaints per year (15% above)
4 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per inspection (76% below)
• Inspections with deficiencies (14% below)
• Inspection deficiency rate (50% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1333 This facility has 61% fewer total deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 33).↓ 61% better Rank #88 / 318 Total deficiencies — State benchmarked This home is ranked 88th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 0.62.47 This facility has 76% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 2.47).↓ 76% better Rank #15 / 309 Deficiencies per inspection — State benchmarked This home is ranked 15th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 2119 This facility has had 11% more total visits than the Indiana average (21 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 11% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 67 This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 29%58% This facility has 29 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (29% vs. IN avg 58%).↓ 29% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 2113 This facility has had 62% more inspections than the Indiana average (21 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 62% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse Rank #202 / 290 Total complaints — State benchmarked This home is ranked 202nd out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana assisted living residence (1.5 vs. IN avg 1.3).↑ 15% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 218 This facility has had 163% more complaint visits than the Indiana average (21 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 163% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for StoryPoint Fort Wayne West

Studio
1 Bedroom
1 Bedroom
2 bedroom

Places of interest near StoryPoint Fort Wayne West

Address 611 W County Line Rd S, Fort Wayne, IN 46814

Calculate Travel Distance to StoryPoint Fort Wayne West

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Address

Compare Assisted Living around Fort Wayne

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Park Place Senior Living
AL
MC
Fort Wayne
196
Facility 196
IN AVG 116
Rank #31 / 431
No
4
Facility 4
IN AVG 40
Rank #526 / 551
Studio / 1 Bed / 2 Bed
17
Facility 17
IN AVG 8
Rank #77 / 417
74.0%
Facility 74.0%
IN AVG 66.9%
Rank #155 / 410
A+Kristin TownsleyPark Place II, LLCMaria Ellison6
1
Facility 1
IN AVG 5
Rank #1 / 290
4
Facility 4
IN AVG 36
Rank #24 / 318
0.7
Facility 0.7
IN AVG 1.9
Rank #21 / 309
Coventry Meadows Assisted Living
AL
IL
MC
NH
RC
Fort Wayne
150
Facility 150
IN AVG 116
Rank #86 / 431
No
17
Facility 17
IN AVG 40
Rank #409 / 551
-
27
Facility 27
IN AVG 8
Rank #37 / 417
84.7%
Facility 84.7%
IN AVG 66.9%
Rank #68 / 410
A+Kelly HardyHealth And Hospital Corporation Of Marion CountyCheryl Flaugh28
4
Facility 4
IN AVG 5
Rank #128 / 290
16
Facility 16
IN AVG 36
Rank #109 / 318
0.6
Facility 0.6
IN AVG 1.9
Rank #15 / 309
StoryPoint Fort Wayne West
AL
MC
Fort Wayne
146
Facility 146
IN AVG 116
Rank #99 / 431
Yes
7
Facility 7
IN AVG 40
Rank #496 / 551
Studio / 1 Bed / 2 Bed
5
Facility 5
IN AVG 8
Rank #121 / 417
69.9%
Facility 69.9%
IN AVG 66.9%
Rank #197 / 410
C+Laura Lovell611 W County Line Rd South Tenant LLCEmiley Jewett21
6
Facility 6
IN AVG 5
Rank #202 / 290
13
Facility 13
IN AVG 36
Rank #88 / 318
0.6
Facility 0.6
IN AVG 1.9
Rank #15 / 309
Brookdale Fort Wayne
AL
IL
MC
NH
SNF
Fort Wayne (Statewood Park)
104
Facility 104
IN AVG 116
Rank #224 / 431
Yes
35
Facility 35
IN AVG 40
Rank #298 / 551
Studio / Alcove / Suite
48
Facility 48
IN AVG 8
Rank #7 / 417
35.6%
Facility 35.6%
IN AVG 66.9%
Rank #395 / 410
A+Kristine LundquistFt Wayne In Opco 2 LLCRachael Bushell7
3
Facility 3
IN AVG 5
Rank #101 / 290
9
Facility 9
IN AVG 36
Rank #63 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #69 / 309
Cedar Creek of Fort Wayne
AL
MC
NH
Fort Wayne (Bass-Leesburg Civic)
47
Facility 47
IN AVG 116
Rank #399 / 431
Yes
27
Facility 27
IN AVG 40
Rank #346 / 551
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
78.7%
Facility 78.7%
IN AVG 66.9%
Rank #107 / 410
-Belinda BranhamFort Wayne Al, LLCSara Buckhalter4
1
Facility 1
IN AVG 5
Rank #1 / 290
3
Facility 3
IN AVG 36
Rank #17 / 318
0.8
Facility 0.8
IN AVG 1.9
Rank #30 / 309

Financial Assistance for
Assisted Living in Indiana

StoryPoint Fort Wayne West is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about StoryPoint Fort Wayne West

Who is the Director of Nursing at StoryPoint Fort Wayne West?

Emiley Jewett is the Director of Nursing at StoryPoint Fort Wayne West.

Who is the owner of StoryPoint Fort Wayne West?

StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.

Is StoryPoint Fort Wayne West in a walkable area?

StoryPoint Fort Wayne West has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of StoryPoint Fort Wayne West?

According to IN state health department records, StoryPoint Fort Wayne West's license number is 25-011804-1.

When does StoryPoint Fort Wayne West's license expire?

According to IN state health department records, StoryPoint Fort Wayne West's license expires on March 31, 2027.

What is the occupancy rate at StoryPoint Fort Wayne West?

StoryPoint Fort Wayne West's occupancy is 70%.

How long has StoryPoint Fort Wayne West been in business?

StoryPoint Fort Wayne West has been operating for approximately 5 years, based on available licensing and registration records.

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