StoryPoint Fort Wayne West
Administered by Laura Lovell, StoryPoint Fort Wayne West is an assisted living and memory care community in Fort Wayne, Indiana. Operated by 611 W County Line Rd South Tenant, the 146-bed facility is part of the StoryPoint group, a senior living organization focused on creating warm environments where older adults can thrive while keeping independence and connection to others.
Operating for five years, the facility houses 102 residents, with a 70 percent occupancy rate. It’s housed in a three-story building in a car-dependent neighborhood with a Walk Score of 7, so a vehicle is required for most daily errands. StoryPoint Fort Wayne West offers assisted living and dedicated memory care programs, with 24-hour licensed support that trained care staff delivers. The home highlights holistic wellness via thoughtfully designed interiors, organized community spaces, and specialized programming tailored to occupants’ needs. Leading the clinical care team are medical director Shelene Ruggio and nursing director Emiley Jewett. The community prioritizes creating an accepting and inviting atmosphere where occupants can maintain personal growth and build meaningful friendships. Staff members are tagged as professional and compassionate, bolstering residents’ independence while ensuring they receive the care and assistance needed for daily activities.
State inspections have revealed some concerns that occupants and families must discuss during tours, including issues with fall prevention, medication management, and resident care practices. When touring StoryPoint Fort Wayne West, families can ask the team how these areas are actively managed and what safeguards are implemented. It maintains deficiency rates that compare favorably to state averages on multiple essential metrics.
Capacity and availability
How BBB ratings work
About this community
Occupancy
StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total complaints (20% above)
• Complaints per year (15% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per inspection (76% below)
• Inspections with deficiencies (14% below)
• Inspection deficiency rate (50% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 13 | 33 | This facility has 61% fewer total deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 33).↓ 61% better Rank #88 / 318 Total deficiencies — State benchmarked This home is ranked 88th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 0.6 | 2.47 | This facility has 76% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 2.47).↓ 76% better Rank #15 / 309 Deficiencies per inspection — State benchmarked This home is ranked 15th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 21 | 19 | This facility has had 11% more total visits than the Indiana average (21 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 11% more |
|
Inspections with deficiencies
| 6 | 7 | This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better |
|
Inspection deficiency rate
| 29% | 58% | This facility has 29 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (29% vs. IN avg 58%).↓ 29% better |
|
Inspections
| 21 | 13 | This facility has had 62% more inspections than the Indiana average (21 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 62% more |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 6 | 5 | This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse Rank #202 / 290 Total complaints — State benchmarked This home is ranked 202nd out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
| 1.5 | 1.3 | This facility has 15% more complaints per year than a typical Indiana assisted living residence (1.5 vs. IN avg 1.3).↑ 15% worse |
|
Complaint visits
| 21 | 8 | This facility has had 163% more complaint visits than the Indiana average (21 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 163% more |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for StoryPoint Fort Wayne West
Places of interest near StoryPoint Fort Wayne West
611 W County Line Rd S, Fort Wayne, IN 46814
Calculate Travel Distance to StoryPoint Fort Wayne West
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Compare Assisted Living around Fort Wayne
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Name of the director of nursing on record, when the state publishes this field.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Park Place Senior Living | AL MC | Fort Wayne | 196
Facility
196
IN AVG
116
Rank
#31 / 431 | No |
4
Facility
4
IN AVG
40
Rank
#526 / 551 | Studio / 1 Bed / 2 Bed | 17
Facility
17
IN AVG
8
Rank
#77 / 417 |
74.0%
Facility
74.0%
IN AVG
66.9%
Rank
#155 / 410 | A+ | Kristin Townsley | Park Place II, LLC | Maria Ellison | 6 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 4
Facility
4
IN AVG
36
Rank
#24 / 318 | 0.7
Facility
0.7
IN AVG
1.9
Rank
#21 / 309 |
| Coventry Meadows Assisted Living | AL IL MC NH RC | Fort Wayne | 150
Facility
150
IN AVG
116
Rank
#86 / 431 | No |
17
Facility
17
IN AVG
40
Rank
#409 / 551 | - | 27
Facility
27
IN AVG
8
Rank
#37 / 417 |
84.7%
Facility
84.7%
IN AVG
66.9%
Rank
#68 / 410 | A+ | Kelly Hardy | Health And Hospital Corporation Of Marion County | Cheryl Flaugh | 28 | 4
Facility
4
IN AVG
5
Rank
#128 / 290 | 16
Facility
16
IN AVG
36
Rank
#109 / 318 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#15 / 309 |
| StoryPoint Fort Wayne West | AL MC | Fort Wayne | 146
Facility
146
IN AVG
116
Rank
#99 / 431 | Yes |
7
Facility
7
IN AVG
40
Rank
#496 / 551 | Studio / 1 Bed / 2 Bed | 5
Facility
5
IN AVG
8
Rank
#121 / 417 |
69.9%
Facility
69.9%
IN AVG
66.9%
Rank
#197 / 410 | C+ | Laura Lovell | 611 W County Line Rd South Tenant LLC | Emiley Jewett | 21 | 6
Facility
6
IN AVG
5
Rank
#202 / 290 | 13
Facility
13
IN AVG
36
Rank
#88 / 318 | 0.6
Facility
0.6
IN AVG
1.9
Rank
#15 / 309 |
| Brookdale Fort Wayne | AL IL MC NH SNF | Fort Wayne (Statewood Park) | 104
Facility
104
IN AVG
116
Rank
#224 / 431 | Yes |
35
Facility
35
IN AVG
40
Rank
#298 / 551 | Studio / Alcove / Suite | 48
Facility
48
IN AVG
8
Rank
#7 / 417 |
35.6%
Facility
35.6%
IN AVG
66.9%
Rank
#395 / 410 | A+ | Kristine Lundquist | Ft Wayne In Opco 2 LLC | Rachael Bushell | 7 | 3
Facility
3
IN AVG
5
Rank
#101 / 290 | 9
Facility
9
IN AVG
36
Rank
#63 / 318 | 1.3
Facility
1.3
IN AVG
1.9
Rank
#69 / 309 |
| Cedar Creek of Fort Wayne | AL MC NH | Fort Wayne (Bass-Leesburg Civic) | 47
Facility
47
IN AVG
116
Rank
#399 / 431 | Yes |
27
Facility
27
IN AVG
40
Rank
#346 / 551 | Studio / 1 Bed | 1
Facility
1
IN AVG
8
Rank
#156 / 417 |
78.7%
Facility
78.7%
IN AVG
66.9%
Rank
#107 / 410 | - | Belinda Branham | Fort Wayne Al, LLC | Sara Buckhalter | 4 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 3
Facility
3
IN AVG
36
Rank
#17 / 318 | 0.8
Facility
0.8
IN AVG
1.9
Rank
#30 / 309 |
Financial Assistance for
Assisted Living in Indiana
StoryPoint Fort Wayne West is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Frequently Asked Questions about StoryPoint Fort Wayne West
Who is the Director of Nursing at StoryPoint Fort Wayne West?
Emiley Jewett is the Director of Nursing at StoryPoint Fort Wayne West.
Who is the owner of StoryPoint Fort Wayne West?
StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.
Is StoryPoint Fort Wayne West in a walkable area?
StoryPoint Fort Wayne West has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of StoryPoint Fort Wayne West?
According to IN state health department records, StoryPoint Fort Wayne West's license number is 25-011804-1.
When does StoryPoint Fort Wayne West's license expire?
According to IN state health department records, StoryPoint Fort Wayne West's license expires on March 31, 2027.
What is the occupancy rate at StoryPoint Fort Wayne West?
StoryPoint Fort Wayne West's occupancy is 70%.
How long has StoryPoint Fort Wayne West been in business?
StoryPoint Fort Wayne West has been operating for approximately 5 years, based on available licensing and registration records.
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