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StoryPoint Fort Wayne West
Assisted Living & Memory Care · Fort Wayne, IN
Exterior view of StoryPoint Fort Wayne West facility Common area with bookshelves and seating Bright kitchen space with modern appliances and decor Interior common area featuring a grand piano and seating Bright, cozy living room with blue couch and decor Bright and inviting interior of a resident living room

StoryPoint Fort Wayne West

Assisted Living & Memory Care · Fort Wayne, IN
611 W County Line Rd S, Fort Wayne, IN 46814 View map Calculator: See prices in your area
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Overview of StoryPoint Fort Wayne West

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Administered by Laura Lovell, StoryPoint Fort Wayne West is an assisted living and memory care community in Fort Wayne, Indiana. Operated by 611 W County Line Rd South Tenant, the 146-bed facility is part of the StoryPoint group, a senior living organization focused on creating warm environments where older adults can thrive while keeping independence and connection to others.

Operating for five years, the facility houses 102 residents, with a 70 percent occupancy rate. It’s housed in a three-story building in a car-dependent neighborhood with a Walk Score of 7, so a vehicle is required for most daily errands. StoryPoint Fort Wayne West offers assisted living and dedicated memory care programs, with 24-hour licensed support that trained care staff delivers. The home highlights holistic wellness via thoughtfully designed interiors, organized community spaces, and specialized programming tailored to occupants’ needs. Leading the clinical care team are medical director Shelene Ruggio and nursing director Emiley Jewett. The community prioritizes creating an accepting and inviting atmosphere where occupants can maintain personal growth and build meaningful friendships. Staff members are tagged as professional and compassionate, bolstering residents’ independence while ensuring they receive the care and assistance needed for daily activities.

State inspections have revealed some concerns that occupants and families must discuss during tours, including issues with fall prevention, medication management, and resident care practices. When touring StoryPoint Fort Wayne West, families can ask the team how these areas are actively managed and what safeguards are implemented. It maintains deficiency rates that compare favorably to state averages on multiple essential metrics.

Facility Direct Line (260) 625-4025
Facility Direct Line (260) 625-4025
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Bed community size
146-bed community Rank #100 / 433Bed count — State benchmarkedThis home is ranked 100th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #118 / 407Years in operation — State benchmarkedThis home is ranked 118th out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 7 / 100 Rank #497 / 587Walk Score — State benchmarkedThis home is ranked 497th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
70%
Rank #199 / 423Occupancy rate — State benchmarkedThis home is ranked 199th out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
102 / 146
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceApril 1, 2025
ExpirationMarch 31, 2027
License Number25-011804-1

Ownership & Operating Entity

StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.

Profit StatusFor-profit

Type Of Units

Residential
146 units
Total beds
146 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorShelene Ruggio
Director of NursingEmiley Jewett
ContactJack Redmond, Marketing Specialist (per BBB, record updated Jul 2026)

Contact Information

Fax(260) 625-3466

Contact StoryPoint Fort Wayne West

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 13 deficiencies 6 complaints 22 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

3 points above the Indiana average for assisted living residences (83/100)

Rank #120 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 120th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 86 out of 100. Letter grade B. 3 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 4 Worse Metrics worse than Indiana average:
• Inspections (62% above)
• Total complaints (20% above)
• Complaints per year (15% above)
• Complaint visits (163% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (64% below)
• Deficiencies per inspection (68% below)
• Inspections with deficiencies (14% below)
• Inspection deficiency rate (27% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1336 This facility has 64% fewer total deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 36).↓ 64% better Rank #80 / 312 Total deficiencies — State benchmarked This home is ranked 80th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 0.61.9 This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 1.9).↓ 68% better Rank #14 / 312 Deficiencies per inspection — State benchmarked This home is ranked 14th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 2219 This facility has had 16% more total visits than the Indiana average (22 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 16% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 67 This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 27%37% This facility has 10 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (27% vs. IN avg 37%).↓ 10% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 2113 This facility has 62% more inspections than a typical Indiana assisted living residence (21 vs. IN avg 13).↑ 62% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse Rank #200 / 288 Total complaints — State benchmarked This home is ranked 200th out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana assisted living residence (1.5 vs. IN avg 1.3).↑ 15% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 218 This facility has 163% more complaint visits than a typical Indiana assisted living residence (21 vs. IN avg 8).↑ 163% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on June 16, 2025 found no deficiencies and cleared all prior substantiated complaints.
  • A May 15, 2025 complaint investigation substantiated physical abuse by a Qualified Medication Aide against a resident, citing failure to keep residents free from abuse.
  • Multiple prior deficiencies involved fall prevention, medication errors, and resident care issues, showing recurring problems despite some corrective actions.
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

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Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for StoryPoint Fort Wayne West

Studio
1 Bedroom
1 Bedroom
2 bedroom

Places of interest near StoryPoint Fort Wayne West

Address 611 W County Line Rd S, Fort Wayne, IN 46814

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Compare Assisted Living around Fort Wayne

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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StoryPoint Fort Wayne West
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MC
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146
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Financial Assistance for
Assisted Living in Indiana

StoryPoint Fort Wayne West is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about StoryPoint Fort Wayne West

Who is the Director of Nursing at StoryPoint Fort Wayne West?

Emiley Jewett is the Director of Nursing at StoryPoint Fort Wayne West.

Who is the owner of StoryPoint Fort Wayne West?

StoryPoint Fort Wayne West is legally operated by 611 W County Line Rd South Tenant LLC., and administered by Laura Lovell.

Is StoryPoint Fort Wayne West in a walkable area?

StoryPoint Fort Wayne West has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of StoryPoint Fort Wayne West?

According to IN state health department records, StoryPoint Fort Wayne West's license number is 25-011804-1.

When does StoryPoint Fort Wayne West's license expire?

According to IN state health department records, StoryPoint Fort Wayne West's license expires on March 31, 2027.

What is the occupancy rate at StoryPoint Fort Wayne West?

StoryPoint Fort Wayne West's occupancy is 70%.

How long has StoryPoint Fort Wayne West been in business?

StoryPoint Fort Wayne West has been operating for approximately 5 years, based on available licensing and registration records.

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