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Haven Care Dogwood
Exterior view of a residential-style facility Bright common area with comfortable seating and dining table Outdoor patio with seating and garden area

Haven Care Dogwood

4014 St Andrews Dr Se, Rio Rancho, NM 87124 View map Calculator: See prices in your area
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Overview of Haven Care Dogwood

Haven Care Dogwood is an assisted living community in Rio Rancho, NM, offering personal care and memory care. Fostering comfort and healing, the community ensures older adults are treated like family throughout their stay. Meal planning, household services, and 24-hour supervision are among the exceptional services provided to enrich residents’ living experiences. Along with a high resident-to-caregiver ratio, personalized care plans are also provided to meet residents’ unique needs and preferences.

Gardening, light exercises, and social events provide residents with more opportunities to explore hobbies and gain meaningful experiences. Residents can also rest and focus on their wellness, as spacious outdoors and comfortable gathering areas are available. Located in the residential area of Rio Rancho, near restaurants and shops, the community guarantees accessibility and convenience. This assisted living community has exceptional standards of care, making it a good choice for senior living in New Mexico.

Facility Direct Line (505) 275-2275
Facility Direct Line (505) 275-2275 info@havencarenm.com
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 5 Rank #138 / 141Bed count — State benchmarkedThis home is ranked 138th out of 141 homes we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #111 / 186Walk Score — State benchmarkedThis home is ranked 111th out of 186 homes we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
42 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #55 / 106Occupancy rate — State benchmarkedThis home is ranked 55th out of 106 homes we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 106. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Mexico that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80% This home usually has availability
Similar to the New Mexico average: 78.9%
Occupied beds
4 / 5

About this community

License Details

Facility TypeAssisted Living Facility
CountySandoval

Ownership & Operating Entity

Haven Care Dogwood is administered by Dimitra Campbell.

OwnerHaven Senior Holdings, LLC

Contact Information

Email admin@havencarenm.com | tim@havencarenm.com
Fax(505) 275-2200

Contact Haven Care Dogwood

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2019 · 7 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 9 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (74% below)
• Deficiencies per inspection (80% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 935 This facility has 74% fewer total deficiencies than a typical New Mexico assisted living residence (9 vs. NM avg 35).↓ 74% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.83.98 This facility has 80% fewer deficiencies per inspection than a typical New Mexico assisted living residence (0.8 vs. NM avg 3.98).↓ 80% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1211 This facility has had 9% more total inspections than the New Mexico average (12 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 9% more
Show Inspection Reports

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Personal care icon
Personal care icon

Personal Care Assistance

Places of interest near Haven Care Dogwood

Address 1.1 miles from city center Info Estimated distance in miles from Rio Rancho's city center to Haven Care Dogwood's address, calculated via Google Maps.

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Compare Assisted Living around Rio Rancho

Info below is compiled from the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Retreat Gardens
AL
MC
Rio Rancho (Urban Center)
45
Facility 45
NM AVG 68
Rank #82 / 141
No
72
Facility 72
NM AVG 48
Rank #33 / 186
-
86.7%
Facility 86.7%
NM AVG 78.1%
Rank #41 / 106
-Melissa SpiersThe Retreat Healthcare, LLC10
1
Facility 1
NM AVG 4
Rank #13 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
7
Facility 7
NM AVG 30
Rank #16 / 82
0.7
Facility 0.7
NM AVG 2.7
Rank #13 / 82
Advantage Assisted Living
AL
Rio Rancho (Petroglyph Medical Plaza)
30
Facility 30
NM AVG 68
Rank #92 / 141
Yes
20
Facility 20
NM AVG 48
Rank #150 / 186
Private Rooms / Semi-Private Rooms
83.3%
Facility 83.3%
NM AVG 78.1%
Rank #45 / 106
-Jayme RickardAdvantage Assisted Living LLC8
1
Facility 1
NM AVG 4
Rank #13 / 82
1
Facility 1
NM AVG 5.3
Rank #2 / 82
3
Facility 3
NM AVG 30
Rank #6 / 82
0.4
Facility 0.4
NM AVG 2.7
Rank #5 / 82
Life Spire Assisted Living Rio Rancho
AL
MC
Rio Rancho (Southern Blvd Corridor)
30
Facility 30
NM AVG 68
Rank #92 / 141
Yes
76
Facility 76
NM AVG 48
Rank #24 / 186
Private Rooms / Semi-Private Rooms
93.3%
Facility 93.3%
NM AVG 78.1%
Rank #23 / 106
-Carol Lynn MontoyaA Meaningful Day, Inc11
3
Facility 3
NM AVG 4
Rank #40 / 82
4
Facility 4
NM AVG 5.3
Rank #41 / 82
19
Facility 19
NM AVG 30
Rank #42 / 82
1.7
Facility 1.7
NM AVG 2.7
Rank #26 / 82
Casa de Paz Senior Assisted Living
AL
MC
PC
Rio Rancho (Corrales Heights)
10
Facility 10
NM AVG 68
Rank #130 / 141
No
51
Facility 51
NM AVG 48
Rank #93 / 186
Private Rooms
100.0%
Facility 100.0%
NM AVG 78.1%
Rank #1 / 106
A+Adam StanleyCasa De Shalom, LLC11
4
Facility 4
NM AVG 4
Rank #46 / 82
4
Facility 4
NM AVG 5.3
Rank #41 / 82
13
Facility 13
NM AVG 30
Rank #28 / 82
1.2
Facility 1.2
NM AVG 2.7
Rank #20 / 82
Haven Care Dogwood
AL
Rio Rancho
5
Facility 5
NM AVG 68
Rank #138 / 141
No
42
Facility 42
NM AVG 48
Rank #111 / 186
Private Rooms
80.0%
Facility 80.0%
NM AVG 78.1%
Rank #55 / 106
-Dimitra Campbell-12
1
Facility 1
NM AVG 4
Rank #13 / 82
2
Facility 2
NM AVG 5.3
Rank #14 / 82
9
Facility 9
NM AVG 30
Rank #21 / 82
0.8
Facility 0.8
NM AVG 2.7
Rank #15 / 82
View all Nearby Homes

Financial Assistance for
Assisted Living in New Mexico

Haven Care Dogwood is located in Rio Rancho, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Frequently Asked Questions about Haven Care Dogwood

Who is the owner of Haven Care Dogwood?

Haven Care Dogwood is legally operated by Haven Senior Holdings, LLC, and administered by Dimitra Campbell.

Is Haven Care Dogwood in a walkable area?

Haven Care Dogwood has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Haven Care Dogwood?

Haven Care Dogwood's occupancy is 80%.

Are pets allowed at Haven Care Dogwood?

No, Haven Care Dogwood has a no-pet policy.

Who is the administrator of Haven Care Dogwood?

Dimitra Campbell is the administrator of Haven Care Dogwood.

How many beds does Haven Care Dogwood have?

Haven Care Dogwood has 5 beds.

Has Haven Care Dogwood had any deficiencies?

Haven Care Dogwood has had 9 reported deficiencies according to records from New Mexico Health Care Authority (HCA).

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