The Oaks
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Oaks

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Oaks accepts Medicare, Medicaid, and private pay.

Overview of The Oaks

The Oaks is a memory care community in Gilbert, Arizona, that is specifically designed to meet the needs of residents living with dementia and other cognitive changes. While the facility provides around-the-clock caregiver coverage, medication management, housekeeping, and transportation, it is important to note that their official business hours are limited to weekdays from 8:30 a.m. to 5:00 p.m.

One significant factor to consider is the staffing model, as the facility provides about 3 hours and 30 minutes of nursing care per resident each day. This is roughly 14% below the state average, placing them 239th out of 252 memory care homes in Arizona, and coverage drops even further to just under 3 hours on weekends. Because memory care residents often need frequent monitoring, families may want to look closely at these numbers. On a more positive note, the facility has a strong regulatory track record with no federal penalties in the last three years, and their health inspection scores are 44.4% better than the state average.

The community primarily serves private-pay residents, who make up 69% of admissions, alongside smaller groups of Medicare and Medicaid recipients. With an occupancy rate of 73.2%—which is right in line with the state average—residents typically stay for about 218 days and enjoy amenities like laundry facilities and a secured outdoor patio.

Ultimately, The Oaks is a great fit for families who can pay privately and value a clean regulatory history, as long as the current staffing levels meet their specific care requirements.

(318) 212-6257

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 20.6% Above AZ avg. ▲ 20.6% Above AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 44.4% Above AZ avg. ▲ 44.4% Above AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 34.1% Below AZ avg. ▼ 34.1% Below AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 33.5% Below AZ avg. ▼ 33.5% Below AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arizona state averages

Total nursing care / resident Info This home is ranked 239th out of 252 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 30m per day
Rank #239 / 252Nurse hours — State benchmarkedThis home is ranked 239th out of 252 homes in Florida for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 252 Florida SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Arizona avg (4h 4m per day)
vs Arizona avg
-14%

1 of 1 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 59m per day ▼ 17% State avg: 3h 37m per day · National avg: 3h 25m per day

Capacity and availability

This home usually has availability

Similar occupancy to the Arizona average: 72.7%
Occupancy rate
73.2% Rank #174 / 256Occupancy rate — State benchmarkedThis home is ranked 174th out of 256 homes in Florida for occupancy rate. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 256. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
218 days
Walk Score
Walk Score: 1 / 100 Rank #779 / 819Walk Score — State benchmarkedThis home is ranked 779th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Amenities & Lifestyle

Patio
Laundry
Touring HoursMon-Fri 08:30 AM - 05:00 PM

Contact The Oaks

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Financial Assistance for
Memory Care in Arizona

The Oaks is located in Gilbert, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about The Oaks

Is The Oaks in a walkable area?

The Oaks has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Oaks?

The Oaks's occupancy is 73.2%.

Are there photos of The Oaks?

Yes — there are 8 photos of The Oaks in the photo gallery on this page.

What is the phone number of The Oaks?

(318) 212-6257 will put you in contact with the team at The Oaks.

Is The Oaks Medicare or Medicaid certified?

The Oaks is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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