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The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Throughout Ohio, Certus Healthcare operates 17 skilled nursing and 2 assisted living communities– one of which is CityView Healthcare & Rehabilitation located in Cleveland. CityView boasts a 150-bed long-term care facility that accepts insurance plans from Medicare and Medicaid. With an attentive management team, the residents not only recover but thrive in a comfortable and secure environment in this home.
An exclusive feature offered by the Certus Healthcare Community is the Connections Program which provides support for individuals suffering from various mental health disorders. They boast their highly qualified staff who have received specialized training for rehabilitation and various techniques for mental health support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
3% of new residents, usually for short-term rehab.
74% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Ohio average 6.7
Last Health inspection on Sep 2025
Ohio average 30.9
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 47 citations resulted from standard inspections; and 27 of 47 resulted from complaint investigations.
5
1567% worse than Ohio average
Ohio average: 0.3
0
100% better than Ohio average
Ohio average: 0.9
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 17, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 02, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
2.6 miles from city center — 1.03 miles to nearest hospital (Cleveland Clinic Pediatrics)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
40% worse than Ohio average
Ohio average ratio: 2.14:1
11% worse than Ohio average
Ohio average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
No contractors work on this role.
Total hours from contractors
68 contractor hours this quarter
| Certified Nursing Assistant | 63 | 0 | 63 | 16,755 | 91 | 100% | 6.9 |
| Licensed Practical Nurse | 22 | 0 | 22 | 5,308 | 91 | 100% | 7.7 |
| Registered Nurse | 7 | 0 | 7 | 2,286 | 91 | 100% | 8.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,864 | 91 | 100% | 6.9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,196 | 65 | 71% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 752 | 66 | 73% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 2 | 0 | 2 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 2 | 0 | 2 | 436 | 57 | 63% | 7.3 |
| Physical Therapy Aide | 1 | 0 | 1 | 416 | 22 | 24% | 18.9 |
| Speech Language Pathologist | 2 | 0 | 2 | 344 | 20 | 22% | 13.2 |
| Qualified Social Worker | 3 | 0 | 3 | 238 | 28 | 31% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 222 | 32 | 35% | 6.9 |
| Respiratory Therapist | 1 | 0 | 1 | 158 | 13 | 14% | 12.1 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 111 | 13 | 14% | 8.6 |
| Feeding Assistant | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Medical Director | 0 | 1 | 1 | 29 | 21 | 23% | 1.4 |
| Other Physician | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
32% better than Ohio average
Ohio average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.1
28% better than Ohio average
Ohio average: 12.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
56% better than Ohio average
Ohio average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
2.3%
74% better than Ohio average
Ohio average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.1%
In line with Ohio average
Ohio average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
60% better than Ohio average
Ohio average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
5.0%
28% worse than Ohio average
Ohio average: 3.9%
Percent of long-stay residents with a urinary tract infection
0.3%
50% better than Ohio average
Ohio average: 0.5%
Percent of long-stay residents who lose too much weight
8.1%
31% worse than Ohio average
Ohio average: 6.2%
Percent of long-stay residents who have depressive symptoms
4.4%
82% better than Ohio average
Ohio average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
5.1%
39% better than Ohio average
Ohio average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
7% better than Ohio average
Ohio average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
In line with Ohio average
Ohio average: 94.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
12% worse than Ohio average
Ohio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
4.1%
221% worse than Ohio average
Ohio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
59.0%
22% worse than Ohio average
Ohio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
142% higher than Ohio average
Ohio average: $69K
116% more fines than Ohio average
Ohio average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio average
Ohio average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 13, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 9, 2023
Last updated: Jan 2026
Historical financial and operational data for CityView Healthcare & Rehabilitation based on CMS SNF Cost Reports.
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