Nu-Roc Health and Rehabilitation Center
Licensed across skilled nursing, nursing home care, memory care, hospice care, palliative care, and respite care, Nu-Roc Health and Rehabilitation Center works out of Laona, WI. The skilled nursing designation is the one that carries licensed nursing work. Charity Davis is the administrator.
Memory care meets a resident for whom wandering has become a risk, and supervision there holds after dark as well as by day. Hospice care begins where comfort has become the whole aim. Palliative care runs alongside treatment and promises nothing about recovery.
Respite is the shortest of the six, often used as a trial run before a permanent move. Outpatient Therapy is how the home provides rehabilitation, without an inpatient admission.
The roster gives each resident 3 hours and 26 minutes of nursing a day. All three of Medicare, Medicaid, and private pay are accepted. Medicaid enters once savings no longer stretch to an extended stay. Private pay is money a family puts up directly. Medicare reaches the short-skilled course after a hospital stay, not an open-ended residence.
Nu Roc Health and Rehab Center LLC operates the center. Fifty beds put this community among the smaller homes, where staff and residents have room to get to know each other.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: LPN / LVN is +30% above Wisconsin average
5 of 6 metrics below Wisconsin average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
84.6% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Speech Language Pathologist (2), Physical Therapy Assistant (2), Licensed Practical Nurse (1), Physical Therapy Aide (1), Respiratory Therapy Technician (1), Qualified Social Worker (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
Based on 37.1 residents and 50 beds. Source: CMS Provider Information, average daily residents
About This Community
Nu-Roc Health and Rehabilitation Center is legally operated by Nu Roc Health And Rehab Center LLC, and administered by Charity Davis.
CMS Health Inspection History
ALM Inspection Grade
16 points above the Wisconsin average for CMS-certified facilities (81/100)
Category breakdown
Citations
Typical
45 severity-weighted points (17 deficiencies) · 41% lower than the typical CMS-certified WI facility (median: 76)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Strong
16 days to fix issues · faster than the typical CMS-certified WI facility (median: 27)
Citation severity
Latest inspection: Feb 11, 2026 · 1 citation (Infection Control, moderate), corrected
Most cited category: Infection Control, 3 of 17 citations · 7 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 17 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 17 citations resulted from standard inspections; and 2 of 17 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
13 long-stay measures: 8 better, 5 worse
7 short-stay measures: 3 better, 2 worse, 2 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 7 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Nu-Roc Health and Rehabilitation Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Profitable on care
8.4% operating margin
+6.4 pts vs prior year
Positive margin in 7 of the last 8 reported years. Net income $0.5M after other income.
Does it invest in staff?
Spends less on payroll than most Wisconsin homes
37.7% payroll share of revenue
WI average 58.7%Rank #156 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 156th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.5M while revenue rose $0.5M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $5.4M | +$0.5M | Trend 20162024 | WI median $8.3M | Rank in WI Rank #133 / 164Net patient revenue — State benchmarked This nursing home is ranked 133rd out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 19% of homes | Below WI median Higher net patient revenue than 19% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $5.0M | +$0.1M | Trend 20162024 | WI median — | Rank in WI Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.5M | +$0.4M | Trend 20162024 | WI median — | Rank in WI Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 8.4% | +6.4 pts | Trend 20162024 | WI median — | Rank in WI Not ranked | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.0M | — | Trend — | WI median — | Rank in WI Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.5M | +$0.4M | Trend — | WI median — | Rank in WI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $2.0M | −$0.5M | Trend 20162024 | WI median $4.4M | Rank in WI Rank #159 / 164Payroll costs — State benchmarked This nursing home is ranked 159th out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 3% of homes | Below WI median Higher payroll than 3% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 37.7% | −14.5 pts | Trend 20162024 | WI median 56.9% | Rank in WI Rank #156 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 156th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 5% of homes | 21.0 pts under WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018no report | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $2.3M | $2.6M | $3.8M | $3.8M | $4.3M | $4.3M | $5.0M | $5.4M | |
| Operating expenses | $2.2M | $2.4M | $3.4M | $3.7M | $4.2M | $5.1M | $4.9M | $5.0M | |
| Net patient income | $0.1M | $0.2M | $0.5M | $0.1M | $0.1M | −$0.8M | $0.1M | $0.5M | |
| Operating margin | 5.7% | 9.3% | 12.0% | 2.2% | 2.4% | −18.9% | 2.0% | 8.4% | |
| Net income | $0.2M | $0.3M | $0.5M | $0.7M | $0.8M | −$0.2M | $0.1M | $0.5M | |
| Payroll costs | $1.6M | $1.7M | $2.0M | $2.1M | $2.2M | $2.7M | $2.6M | $2.0M | |
| Payroll share of revenue | 66.9% | 65.5% | 51.1% | 54.2% | 50.7% | 61.9% | 52.2% | 37.7% | |
| Beds | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | |
| Gross revenue | $2.3M | $2.6M | $4.8M | $4.2M | $4.4M | $5.2M | $7.2M | $6.2M | |
| Salaries | $1.3M | $1.4M | $1.7M | $1.7M | $1.9M | $2.4M | $2.3M | $1.8M | |
| Wage-related costs | $0.3M | $0.3M | $0.3M | $0.3M | $0.3M | $0.2M | $0.3M | $0.2M | |
| Contract labor | $0.0M | $0.0M | $0.3M | $0.3M | — | — | $0.5M | $1.1M | |
| Other operating costs | $0.6M | $0.7M | $1.4M | $1.7M | $2.0M | $2.5M | $2.3M | $2.9M | |
| Net patient revenue per day | $168 | $169 | $232 | $263 | $296 | $283 | $345 | $414 | |
| Cost per day | $158 | $153 | $204 | $257 | $289 | $337 | $338 | $379 | |
| Average length of stay | 260.6 days | 441.5 days | 231.4 days | 205.1 days | 183.6 days | 142.3 days | 177.9 days | 175.2 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Matterport
Nu-Roc Health and Rehabilitation Center Reviews
Rating Their Experiences
What do you like most about living here?
Seemed ok at first
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
It’s ok
How well do you think the community handles emergencies or unexpected events?
Not good. Wife had fall with a big bump on head and they did not send her to hospital to check for brain bleed
Are there any hidden fees or unexpected charges?
We will find out she it still there.
How would you rate the quality and variety of the meals? (1-5)
3
Are special diets handled well?
Yes
Is the dining schedule flexible enough to meet your preferences?
Yes
Would you recommend this community to others looking for senior living options?
No. Not enough staff takes their time when light pressed
Is there anything you wish you knew before moving in?
Rooms are old and no chairs or recliner for people. I was told I could buy one and put it in her room.
Places of interest near Nu-Roc Health and Rehabilitation Center
4.6 miles from city center
Estimated distance in miles from Laona's city center to Nu-Roc Health and Rehabilitation Center's address, calculated via Google Maps.
Calculate Travel Distance to Nu-Roc Health and Rehabilitation Center
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Financial Assistance for
Nursing Home in Wisconsin
Nu-Roc Health and Rehabilitation Center is located in Laona, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Nu-Roc Health and Rehabilitation Center
What neighborhood is Nu-Roc Health and Rehabilitation Center in?
Nu-Roc Health and Rehabilitation Center is in the Blackwell neighborhood of Laona.
Who is the owner of Nu-Roc Health and Rehabilitation Center?
Nu-Roc Health and Rehabilitation Center is legally operated by Nu Roc Health And Rehab Center LLC, and administered by Charity Davis.
What is the occupancy rate at Nu-Roc Health and Rehabilitation Center?
Nu-Roc Health and Rehabilitation Center's occupancy is 74.2%.
Are pets allowed at Nu-Roc Health and Rehabilitation Center?
No, Nu-Roc Health and Rehabilitation Center has a no-pet policy.
What is the best email address for Nu-Roc Health and Rehabilitation Center?
The team at Nu-Roc Health and Rehabilitation Center can be reached at info@nuroc-health.com.
Does Nu-Roc Health and Rehabilitation Center operate as a for-profit or non-profit?
Nu-Roc Health and Rehabilitation Center is registered as a for-profit in WI.
Who is the administrator of Nu-Roc Health and Rehabilitation Center?
Charity Davis is the administrator of Nu-Roc Health and Rehabilitation Center.
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