The Arbors at Bluff Creek Terrace

Assisted Living, Adult Day Care, Hospice Care, Memory Care & Respite Care · Columbia, MO

The Arbors at Bluff Creek Terrace

Q: Is The Arbors at Bluff Creek Terrace in a walkable area?

The Arbors at Bluff Creek Terrace has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the occupancy rate at The Arbors at Bluff Creek Terrace?

The Arbors at Bluff Creek Terrace's occupancy is 56%.

Q: Who is the administrator of The Arbors at Bluff Creek Terrace?

Jessica Bankhead is the administrator of The Arbors at Bluff Creek Terrace.

Q: How many beds does The Arbors at Bluff Creek Terrace have?

The Arbors at Bluff Creek Terrace has 48 beds.

Q: Are there photos of The Arbors at Bluff Creek Terrace?

Yes — there are 6 photos of The Arbors at Bluff Creek Terrace in the photo gallery on this page.

Q: What is the address of The Arbors at Bluff Creek Terrace?

The Arbors at Bluff Creek Terrace is located at 3104 Bluff Creek Dr, Columbia, MO 65201.

Assisted Living, Adult Day Care, Hospice Care, Memory Care & Respite Care · Columbia, MO

3104 Bluff Creek Dr, Columbia, MO 65201 View map

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Overview of The Arbors at Bluff Creek Terrace

The Arbors at Bluff Creek Terrace is a 48-bed nonprofit memory care and assisted living community at 3104 Bluff Creek Drive in Columbia, Boone County, Missouri, operated by Columbia Residential LLC under administrator Jessica Bankhead and owner Christina Benton. The facility carries a 1-star CMS overall rating and has faced substantive inspection challenges over the past four years.

Since 2021, the community recorded 39 health citations across 12 inspections.

In November 2024, an unannounced survey identified an infection-control violation with critical severity; meaning the noncompliance posed immediate risk of serious harm to residents. That citation was corrected. Two months earlier, a complaint investigation documented serious deficiencies in pharmacy documentation and quality-of-care practices; both were resolved. Resident-rights violations comprise the largest category (9 of 39 citations), followed by quality-of-life concerns (8 citations).

The facility incurred $38,000 in federal penalties between November 2024 and January 2025.

Nursing hours per resident are at 4 hours 22 minutes daily and exceed the Missouri average by 17 percent, the facility’s strongest marker. The staff roster includes 19 RNs, 20 LPNs, and 96 CNAs, with additional therapy contractors. Occupancy of 89.4 percent signals sustained demand in the local market.

Long-stay residents report declines in mobility and activities-of-daily-living independence at rates 48–54 percent worse than state average. Urinary tract infection prevalence runs 81 percent above state benchmark. Short-stay residents’ influenza vaccination lags 53 percent below state rates.

On-site nurse aide training, an active resident council, and memory care programming are available.

The Arbors is oriented toward short-term Medicare rehabilitation and private-pay stays, with occupancy and staffing investment indicating operational stability, though quality-decline measures and recent critical findings require consideration.

Facility Direct Line (573) 256-5565

48-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 26 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

56%

Lower than the Missouri average: 66.6%

Occupied beds

27 / 48

Average occupied beds in Missouri homes 72 beds

CountyBoone

The Arbors at Bluff Creek Terrace is legally operated by Columbia Residential, LLC, and administered by Jessica Bankhead.

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Since 2018 · 8 years of data 30 deficiencies 10 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average

Overall vs. MO average

Latest Inspection October 22, 2025 Plan Of Correction

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	MO Average	vs. MO Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	30	64	This facility has 53% fewer total deficiencies than a typical Missouri assisted living residence (30 vs. MO avg 64).↓ 53% better
Deficiencies per year Average deficiencies per year since 2018.	3.8	8	This facility has 53% fewer deficiencies per year than a typical Missouri assisted living residence (3.8 vs. MO avg 8).↓ 53% better
Deficiencies per inspection Average deficiencies per inspection.	3	5.3	This facility has 43% fewer deficiencies per inspection than a typical Missouri assisted living residence (3 vs. MO avg 5.3).↓ 43% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	10	12	This facility has had 17% fewer total inspections than the Missouri average (10 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 17% fewer

Show Inspection Reports

3.0 miles from city center Estimated distance in miles from Columbia's city center to The Arbors at Bluff Creek Terrace's address, calculated via Google Maps.

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The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.


Ashland Villa	AL ADC HOS RC	Ashland	72	Yes	42	Studio / Alcove / Suite	Ashland Villa, LLC	27	A+
The Westbury Senior Living	AL IL MC	Columbia	72	Yes	27	Studio / 1 Bed	Columbia Senior Living LLC	-	-
The Arbors at Bluff Creek Terrace	AL ADC HOS MC RC	Columbia	48	No	26	-	Columbia Residential, LLC	-	-
Bluff Creek Terrace Assisted Living	AL ADC HOS MC RC	Columbia	48	Yes	23	Studio / 1 Bed / 2 Bed	Columbia Residential, LLC	-	-
Hillcrest Assisted Living	AL NH	Columbia	-	Yes	0	-	-	18	A+

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Financial Assistance for
Assisted Living in Missouri

The Arbors at Bluff Creek Terrace is located in Columbia, Missouri.
Here are the financial assistance programs available to residents in Missouri.

Get Financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled

General Missouri resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural access prioritized.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+

General Missouri resident, in approved facility.

Income Limits ~$1,215/month individual

Asset Limits $2,000 individual

Supplements SSI; facility-based only.

Benefits

Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+

General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

Benefits

Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled

General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Benefits

Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled

General Missouri resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —

General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual

Asset Limits Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits

Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Who is the owner of The Arbors at Bluff Creek Terrace?

The Arbors at Bluff Creek Terrace is legally operated by Columbia Residential, LLC, and administered by Jessica Bankhead.

Is The Arbors at Bluff Creek Terrace in a walkable area?

The Arbors at Bluff Creek Terrace has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Arbors at Bluff Creek Terrace?

The Arbors at Bluff Creek Terrace's occupancy is 56%.

Who is the administrator of The Arbors at Bluff Creek Terrace?

Jessica Bankhead is the administrator of The Arbors at Bluff Creek Terrace.

How many beds does The Arbors at Bluff Creek Terrace have?

The Arbors at Bluff Creek Terrace has 48 beds.

Are there photos of The Arbors at Bluff Creek Terrace?

Yes — there are 6 photos of The Arbors at Bluff Creek Terrace in the photo gallery on this page.

What is the address of The Arbors at Bluff Creek Terrace?

The Arbors at Bluff Creek Terrace is located at 3104 Bluff Creek Dr, Columbia, MO 65201.

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The Arbors at Bluff Creek Terrace