Elderwood Assisted Living at West Seneca
Assisted Living · Buffalo, NY
Elderwood Assisted Living at West Seneca
Assisted Living · Buffalo, NY
Overview of Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca is a distinguished community in the heart of West Seneca, New York. Dedicated staff members are available round-the-clock, ensuring a secure and vibrant living experience with engaging activities. From assisting with daily activities to fostering a lively and safe environment, the team at Elderwood is committed to creating a nurturing home for residents. The community also provides enhanced assisted living services, catering to those who may require extra attention as they age. Elderwood at West Seneca operates under the license of the New York State-certified Assisted Living Program, guaranteeing quality care.
At Elderwood in West Seneca, their mission is to stand by your side, offering guidance and support through life’s transitions. Their knowledge and empathy empower you to embrace new chapters with confidence and assurance. Situated conveniently close to South Buffalo, Orchard Park, and the surrounding south towns, this suburban oasis offers easy access to local shops, churches, and the Western New York Medical Park. The tranquil setting boasts a spacious backyard and a picturesque neighborhood.
Types of Care at Elderwood Assisted Living at West Seneca
Assisted Living
128-bed community Rank #398 / 752Bed count — State benchmarkedThis home is ranked 398th out of 752 homes in New York. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 52 / 100 Rank #763 / 1167Walk Score — State benchmarkedThis home is ranked 763rd out of 1167 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeEnriched Housing Program
CountyErie
Elderwood Assisted Living at West Seneca is legally operated by 580 Orchard Park Road Operating Company, Llc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Weekly Housekeeping
Laundry
Wellness Programs
Regular Outings
Private Dining Room
Complimentary Wifi
Specific ProgramsRight Moves, Enhanced Care
Food DescriptionRestaurant-style dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
1 enforcement action
11 violations
13 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the assisted living residences benchmark below for the typical New York score; higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the assisted living residences benchmark below for the typical New York score; higher is better.
D- · Below the New York average for assisted living residences.
New York assisted living residences benchmark: C+ 77/100
Inspection score: 61 out of 100. Letter grade D-. Below the New York average for assisted living residences.
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2021
1
enforcement action
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- November 7, 2023 #ACF-23-012
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Total inspections (44% above)
• Complaint visits (50% above) 1 At Avg Metrics at New York average:
• Inspections with violations (at NY avg) 5 Better Metrics better than New York average:
• Total violations (15% below)
• Violations per year (15% below)
• Violations per inspection (43% below)
• Inspection violation rate (25% below)
• Violations per inspection (20% below)
• Total inspections (44% above)
• Complaint visits (50% above) 1 At Avg Metrics at New York average:
• Inspections with violations (at NY avg) 5 Better Metrics better than New York average:
• Total violations (15% below)
• Violations per year (15% below)
• Violations per inspection (43% below)
• Inspection violation rate (25% below)
• Violations per inspection (20% below)
Latest Inspection
April 15, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 9 | This facility has 44% more total inspections than a typical New York assisted living residence (13 vs. NY avg 9).↑ 44% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 5 | This facility has inspections with violations in line with the New York average (5 vs. NY avg 5).— At avg |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 38% | 51% | This facility has 13 percentage points lower inspection violation rate than a typical New York assisted living residence (38% vs. NY avg 51%).↓ 13% better |
|
Violations per inspection
Average violations recorded per inspection.
| 0.8 | 1 | This facility has 20% fewer violations per inspection than a typical New York assisted living residence (0.8 vs. NY avg 1).↓ 20% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 9 | 6 | This facility has 50% more complaint visits than a typical New York assisted living residence (9 vs. NY avg 6).↑ 50% worse |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 13 | This facility has 15% fewer total violations than a typical New York assisted living residence (11 vs. NY avg 13).↓ 15% better |
|
Violations per year
Average violations per year since 2021.
| 2.2 | 2.6 | This facility has 15% fewer violations per year than a typical New York assisted living residence (2.2 vs. NY avg 2.6).↓ 15% better |
|
Violations per inspection
Average violations per inspection.
| 0.8 | 1.4 | This facility has 43% fewer violations per inspection than a typical New York assisted living residence (0.8 vs. NY avg 1.4).↓ 43% better |
Violation breakdown
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Civil Penalties
NY avg: 0.1
3
Environmental Standards
NY avg: 1.7
1
Medication Management
NY avg: 0.4
1
Operating Certificate
NY avg: 0.2
1
Personnel
NY avg: 0.7
4
Retention and Standards
NY avg: 0.8
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 15, 2025, found no deficiencies. Earlier inspections showed a mix of results, with some citations related mainly to admission and retention standards, environmental standards, medication management, personnel, and structural issues. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no substantiated complaints noted. The inspection history suggests some improvement over time, with recent inspections free of deficiencies after earlier citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLawsuit overview for Elderwood Assisted Living at West Seneca
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Cheryl Bierma serves as the Administrator at Elderwood Assisted Living at West Seneca, where she is dedicated to providing a safe, comfortable, and vibrant home for residents. She welcomes questions about the community and care options, ensuring a supportive environment for residents and their families.
Places of interest near Elderwood Assisted Living at West Seneca
10.5 miles from city center
Estimated distance in miles from West Seneca's city center to Elderwood Assisted Living at West Seneca's address, calculated via Google Maps.
— 2.17 miles to nearest hospital (Mercy Hospital of Buffalo)
Calculate Travel Distance to Elderwood Assisted Living at West Seneca
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Financial Assistance for
Assisted Living in New York
Elderwood Assisted Living at West Seneca is located in West Seneca, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around Buffalo
The information below is reported by the New York State Department of Health.
Filter by care type
| Elderwood Assisted Living at West Seneca |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Seneca (Orchard Park Road) | 128 | Yes | 52 | 580 Orchard Park Road Operating Company, LLC | 13 | 38.5% | 9 | 11 | 0.8 | Studio / 1 Bed / 2 Bed | - |
| Heathwood Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo (Bassett) | 128 | Yes | 60 | Heathwood Assisted Living At Williamsville, Inc. | 5 | 40% | 4 | 5 | 1.0 | Studio / Suite / 1 Bed / 2 Bed | A+ |
| Elderwood Village at Bassett Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Buffalo (Bassett Road) | 105 | Yes | 39 | 245 Bassett Road Operating Company, LLC | 13 | 46.2% | 10 | 16 | 1.2 | Studio / 1 Bed / 2 Bed | - |
| The Amberleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Williamsville (Williamsville Place) | 76 | Yes | 50 | Csl Amberleigh, Inc. | 17 | 70.6% | 12 | 40 | 2.4 | Studio / 1 Bed / 2 Bed | - |
| Juniper Glen Memory Care Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | East Amherst (Eastern Hills) | 66 | Yes | 48 | Amherst Care Group, LLC | 14 | 64.3% | 7 | 32 | 2.3 | Suite | A |
Frequently Asked Questions about Elderwood Assisted Living at West Seneca
What neighborhood is Elderwood Assisted Living at West Seneca in?
Elderwood Assisted Living at West Seneca is in the Orchard Park Road neighborhood of West Seneca.
Who is the owner of Elderwood Assisted Living at West Seneca?
The legal owner and operator of Elderwood Assisted Living at West Seneca is 580 Orchard Park Road Operating Company, Llc.
Is Elderwood Assisted Living at West Seneca in a walkable area?
Elderwood Assisted Living at West Seneca has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Elderwood Assisted Living at West Seneca have?
Elderwood Assisted Living at West Seneca has 128 beds.
Are there photos of Elderwood Assisted Living at West Seneca?
Yes — there are 7 photos of Elderwood Assisted Living at West Seneca in the photo gallery on this page.
What is the phone number of Elderwood Assisted Living at West Seneca?
(888) 826-9663 will put you in contact with the team at Elderwood Assisted Living at West Seneca.
What county is Elderwood Assisted Living at West Seneca located in?
Elderwood Assisted Living at West Seneca is in Erie County.
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