Heritage Gardens of Springville
Memory Care, Assisted Living & Respite Care · Provo, UT
Heritage Gardens of Springville
Memory Care, Assisted Living & Respite Care · Provo, UT
Heritage Gardens is an assisted living community in Provo, Utah, renowned for its unwavering commitment to providing top-quality care to senior residents. This community was born from a family’s genuine need to provide personalized care by licensed and professional caregivers prioritizing family values. The aged care facility is designed to be small and relaxed, fostering an atmosphere where residents can form new bonds and stay connected to the broader community.
At Heritage Gardens, residents can savor delicious home-cooked meals and enjoy a comfortable living space. Regular activities and communal dining create opportunities for residents to connect and build lasting friendships. They take pride in offering care and a warm, homely environment where seniors can thrive. What sets Heritage Gardens apart is its dedication to preserving the dignity and individuality of each resident while nurturing their spirit. The staff, meticulously selected, embodies a genuine passion for service.
Over 15 years of experience
Rebecca Vom Dorp is the Administrator of Heritage Gardens of Springville, bringing over 15 years of personal caregiving experience. She lives on-site and is available 24/7 to ensure residents receive high-quality, individualized care in a warm, family-oriented environment that fosters dignity and community.
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
8 years in operation
An established community with some operational experience and growing routines.
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
AwardsBest of Utah Valley Assisted Living 2020, 2021, 2022, 2023, & 2024
Facility TypeAssisted Living Facility - Type Ii
StatusActive
IssuanceMarch 16, 2018
ExpirationMarch 31, 2027
CountyUtah
AccreditationsBest of Utah Valley Assisted Living 2020, 2021, 2022, 2023, & 2024
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsHome-Health Care Services, ADLs, Shower, Bathing, Grooming, 3 Meals Prepared and Daily Snacks, House Keeping and Laundry Services, 24/7 Care by Nurse and CNAs, Med-Techs for Administering Meds, Transportation to-and-from appointments and special outings, Continence Management, Impeccably Clean Home Environment, Single-Level Living, Memory Care Support, Physical Disability Support, Care for Dementia Patients
Food Description3 meals prepared and daily snacks provided.
Types of Care at Heritage Gardens of Springville
Assisted Living
Memory Care
Respite Care
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Since 2025 · 1 year of data
9 deficiencies
3 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Utah state average
Overall vs. UT average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Utah average:
• Total inspections (at UT avg) 5 Better Metrics better than Utah average:
• Total deficiencies (36% below)
• Deficiencies per year (36% below)
• Deficiencies per inspection (36% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (51% below)
• Total inspections (at UT avg) 5 Better Metrics better than Utah average:
• Total deficiencies (36% below)
• Deficiencies per year (36% below)
• Deficiencies per inspection (36% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (51% below)
Latest Inspection
May 7, 2025
Routine
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 14 | This facility has 36% fewer total deficiencies than a typical Utah assisted living residence (9 vs. UT avg 14).↓ 36% better |
|
Deficiencies per year
Average deficiencies per year since 2025.
| 9 | 14 | This facility has 36% fewer deficiencies per year than a typical Utah assisted living residence (9 vs. UT avg 14).↓ 36% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3 | 4.7 | This facility has 36% fewer deficiencies per inspection than a typical Utah assisted living residence (3 vs. UT avg 4.7).↓ 36% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 3 | This facility has total inspections in line with the Utah average (3 vs. UT avg 3).— At avg |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 1 | 2 | This facility has 50% fewer inspections with deficiencies than a typical Utah assisted living residence (1 vs. UT avg 2).↓ 50% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 33% | 67% | This facility has 34 percentage points lower inspection deficiency rate than a typical Utah assisted living residence (33% vs. UT avg 67%).↓ 34% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 7, 2025, identified several deficiencies related to employee training, medication error reporting, emergency preparedness drills, maintenance, and documentation. Earlier inspections showed a similar pattern of issues with staff training and emergency procedures, indicating ongoing challenges in these areas. Inspectors cited gaps in required annual training, incomplete medication error documentation, missing fire and disaster drills, and lapses in maintenance and record security. No complaint investigations or enforcement actions were listed in the available reports. The inspection history suggests these issues have persisted without clear improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Memory Care in Utah
Heritage Gardens of Springville is located in Springville, Utah.
Here are the financial assistance programs available to residents in Utah.
Places of interest near Heritage Gardens of Springville
7.1 miles from city center
Estimated distance in miles from Springville's city center to Heritage Gardens of Springville's address, calculated via Google Maps.
— 3.09 miles to nearest hospital (Mosquito Abatement - UCHD)
Calculate Travel Distance to Heritage Gardens of Springville
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Compare Memory Care around Provo
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
Filter by care type
| Courtyard at Jamestown Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Provo (Riverside) | 222 | Yes | 37 | Studio / 1 Bed / 2 Bed | 24 | - | 2 | - | - | 0.0 |
| Highland Glen |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Highland | 75 | No | 16 | Studio / 1 Bed | 15 | - | 5 | 1 | 10 | 2.0 |
| Heritage Gardens of Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springville | 30 | No | 49 | - | 8 | - | 3 | 1 | 9 | 3.0 |
| Ashford Assisted Living & Memory Care – Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Springville (South 950 West) | - | No | 47 | - | 12 | A+ | - | - | - | - |
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Frequently Asked Questions about Heritage Gardens of Springville
Is Heritage Gardens of Springville in a walkable area?
Heritage Gardens of Springville has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
When does Heritage Gardens of Springville's license expire?
According to UT state health department records, Heritage Gardens of Springville's license expires on March 31, 2027.
How many beds does Heritage Gardens of Springville have?
Heritage Gardens of Springville has 30 beds.
Are there photos of Heritage Gardens of Springville?
Yes — there are 2 photos of Heritage Gardens of Springville in the photo gallery on this page.
What is the phone number of Heritage Gardens of Springville?
(801) 489-3344 will put you in contact with the team at Heritage Gardens of Springville.
What county is Heritage Gardens of Springville located in?
Heritage Gardens of Springville is in Utah County.
Is Heritage Gardens of Springville Medicare or Medicaid certified?
Heritage Gardens of Springville is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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