Highland Glen
Assisted Living & Memory Care · Highland, UT
Highland Glen
Assisted Living & Memory Care · Highland, UT
Overview of Highland Glen
Serving older adults in Highland, Utah, Highland Glen is an assisted living and memory care community at 10322 N 4800 W. The property overlooks greenery and mountain views. It’s beside Highland Trails Park, giving residents and visiting family easy access to nearby walking paths and green space. Intermountain Health American Fork Hospital is about 3 miles away, keeping hospital care close if it is ever needed.
The community provides assisted living and memory care with 75 beds across studio and one-bedroom apartments. Highland Glen has served the area for 15 years, so it has established itself in the local community.
Residents enjoy a regular calendar of classes, activities, and outings that encourage social connection and an active lifestyle. The neighborhood has a Walk Score of 16, so most errands and trips away from the community require a car.
In its oversight of assisted living and memory care providers, the Utah Department of Health and Human Services conducts periodic inspections of the community. The focus of inspection reviews has most often been on staff training and documentation, especially in the secure memory care unit. Reviewed areas have included staff training records, resident admission paperwork, and care plan documentation.
75-bed community Rank #98 / 196Bed count — State benchmarkedThis home is ranked 98th out of 196 homes in Utah. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Utah that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation Rank #107 / 196Years in operation — State benchmarkedThis home is ranked 107th out of 196 homes in Utah. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Utah that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 16 / 100 Rank #236 / 280Walk Score — State benchmarkedThis home is ranked 236th out of 280 homes in Utah. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Utah facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Utah that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Facility - Type Ii
StatusActive
IssuanceFebruary 28, 2011
ExpirationDecember 31, 2026
CountyUtah
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Since 2024 · 2 years of data
12 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Utah state average
Overall vs. UT average
1 Worse
Metrics worse than Utah average:
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Deficiencies per inspection (49% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Deficiencies per inspection (49% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
Latest Inspection
May 21, 2024
Routine
Deficiencies
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 14 | This facility has 14% fewer total deficiencies than a typical Utah assisted living residence (12 vs. UT avg 14).↓ 14% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 6 | 7 | This facility has 14% fewer deficiencies per year than a typical Utah assisted living residence (6 vs. UT avg 7).↓ 14% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.4 | 4.7 | This facility has 49% fewer deficiencies per inspection than a typical Utah assisted living residence (2.4 vs. UT avg 4.7).↓ 49% better |
Inspections
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 3 | This facility has 67% more total inspections than a typical Utah assisted living residence (5 vs. UT avg 3).↑ 67% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 1 | 2 | This facility has 50% fewer inspections with deficiencies than a typical Utah assisted living residence (1 vs. UT avg 2).↓ 50% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 20% | 67% | This facility has 47 percentage points lower inspection deficiency rate than a typical Utah assisted living residence (20% vs. UT avg 67%).↓ 47% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 21, 2024 inspection found 12 deficiencies including administrator reporting failures, incomplete staff training, inaccurate resident assessments, and inadequate emergency preparedness plans.
- Multiple staff lacked required dementia, secure unit, and core competency training, and night shifts in the secure unit were staffed by uncertified personnel.
- Secure unit deficiencies included missing locked-unit admission agreements, incomplete memory assessments, and service plans without frequency of care specified.
Living Spaces & Floor Plans for Highland Glen
Places of interest near Highland Glen
1.4 miles from city center
Estimated distance in miles from Highland's city center to Highland Glen's address, calculated via Google Maps.
— 2.79 miles to nearest hospital (Intermountain Health American Fork Hospital)
Calculate Travel Distance to Highland Glen
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Compare Assisted Living around Provo
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
| Courtyard at Jamestown Assisted Living | AL IL MC | Provo (Riverside) | 222
Facility
222
UT AVG
84
Rank
#3 / 196 | Yes |
37
Facility
37
UT AVG
47
Rank
#188 / 280 | Studio / 1 Bed / 2 Bed | 25
Facility
25
UT AVG
20
Rank
#80 / 196 | 2 | - | 0
Facility
0
UT AVG
14
Rank
#1 / 166 | 0.0
Facility
0.0
UT AVG
4.7
Rank
#1 / 166 |
| Highland Glen | AL MC | Highland | 75
Facility
75
UT AVG
84
Rank
#98 / 196 | No |
16
Facility
16
UT AVG
47
Rank
#236 / 280 | Studio / 1 Bed | 15
Facility
15
UT AVG
20
Rank
#107 / 196 | 5 | 1 | 12
Facility
12
UT AVG
14
Rank
#88 / 166 | 2.4
Facility
2.4
UT AVG
4.7
Rank
#68 / 166 |
| Rocky Mountain Care – River Pointe Assisted Living | AL | Provo (Maeser) | 62
Facility
62
UT AVG
84
Rank
#118 / 196 | No |
54
Facility
54
UT AVG
47
Rank
#126 / 280 | Suite | 14
Facility
14
UT AVG
20
Rank
#118 / 196 | 7 | 3 | 8
Facility
8
UT AVG
14
Rank
#66 / 166 | 1.1
Facility
1.1
UT AVG
4.7
Rank
#50 / 166 |
| Cove Point Retirement | AL IL | Provo (Cherry Hill) | 50
Facility
50
UT AVG
84
Rank
#141 / 196 | No |
50
Facility
50
UT AVG
47
Rank
#138 / 280 | Studio / 1 Bed / 2 Bed | 45
Facility
45
UT AVG
20
Rank
#3 / 196 | 6 | 3 | 19
Facility
19
UT AVG
14
Rank
#121 / 166 | 3.2
Facility
3.2
UT AVG
4.7
Rank
#80 / 166 |
| Country View Assisted Living | AL RC | Provo (Fort Utah) | 25
Facility
25
UT AVG
84
Rank
#186 / 196 | No |
13
Facility
13
UT AVG
47
Rank
#245 / 280 | Private Rooms | 11
Facility
11
UT AVG
20
Rank
#124 / 196 | 2 | 1 | 11
Facility
11
UT AVG
14
Rank
#80 / 166 | 5.5
Facility
5.5
UT AVG
4.7
Rank
#108 / 166 |
Financial Assistance for
Assisted Living in Utah
Highland Glen is located in Highland, Utah.
Here are the financial assistance programs available to residents in Utah.
Frequently Asked Questions about Highland Glen
Is Highland Glen in a walkable area?
Highland Glen has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does Highland Glen's license expire?
According to UT state health department records, Highland Glen's license expires on December 31, 2026.
How many beds does Highland Glen have?
Highland Glen has 75 beds.
Are there photos of Highland Glen?
Yes — there are 7 photos of Highland Glen in the photo gallery on this page.
What is the address of Highland Glen?
Highland Glen is located at 10322 N 4800 W, Highland, UT 84003.
What is the phone number of Highland Glen?
(801) 610-3500 will put you in contact with the team at Highland Glen.
What county is Highland Glen located in?
Highland Glen is in Utah County.
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