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Assisted Living Home

Bickford of West Des Moines

Assisted Living Home

Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265 View map
Overview of Bickford of West Des Moines

Bickford of West Des Moines is known for its outstanding assisted living facilities and memory care services. They recognize the challenges that aging can bring and offer valuable support in your area. Providing an intimate and transparent environment to seniors, they go beyond traditional nursing homes, fostering a vibrant community with engaging activities like art, baking, and music, creating a tight-knit and uplifting atmosphere.

In addition to these engaging activities, Bickford excels in culinary offerings, accommodating special diets with high culinary standards and restaurant-style dining. Their services encompass medication management, a resident monitoring system, transportation, and a pet-friendly environment. Notably, they have designed spaces tailored to the unique needs of seniors with dementia and Alzheimer’s, creating a harmonious facility. Discover their exceptional assisted living and memory care options in your area.

(515) 679-6451

Managed by Tesse Lester

Executive Director

Tesse Lester serves as the Executive Director at Bickford of West Des Moines, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a central role in ensuring a warm and supportive environment for seniors and their families.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 66

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 53%
Residents per day 35
Occupancy rate
53%
Residents per day
35
Bed community size
66-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
53%
In line with Iowa average
Occupied beds
35 / 66
Average residents 51 per day

License details

Status Active
Issuance April 30, 2025
Expiration April 30, 2027
County: Polk

Additional licensing details

License number: S0043
Year opened: 04/30/1999

Ownership & operating entity

Bickford of West Des Moines is administrated by Tesse Lester.

Care Services

Provides Memory Care
Respite Care
Memory Care
Independent Living
24-Hour Staffing

Contact Information

Fax: 5152230151

Amenities & Lifestyle

Salon services
outdoor spaces
dining options

Programs & Activities

Activities
Activities are designed to keep residents engaged, social, and active.
Specific Programs
Assisted Living, Montessori Memory Care

Dining & Nutrition

Food Description
Dining options include homestyle food with made-from-scratch recipes.
Meals Included
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of West Des Moines

Assisted Living Memory Care
Contact Bickford of West Des Moines

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

32 visits/inspections

15 visits/inspections triggered by complaints

Breakdown by inspection type
  • 8 renewal/recertification inspections
  • 15 complaint investigations
  • 7 incident investigations
  • 2 follow-up inspections

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:October 15, 2025

Inspection history

10/15/2025 Complaint
07/09/2025 Complaint
04/01/2025 Recertification, Complaint
09/12/2023 Complaint, Incident
01/23/2023 Recertification, Complaint
06/08/2022 Complaint, Incident
04/26/2021 Recertification, Incident, FIC
10/15/2020 Complaint
09/23/2020 Complaint, FIC
09/23/2020 Complaint Revisit, Incident Revisit
Yes
01/27/2020 Complaint, Incident
04/30/2019 Recertification
02/06/2019 Incident
07/12/2018 Complaint
01/08/2018 Complaint, Incident
01/08/2018 Complaint, Incident Revisit
Yes
11/15/2017 Incident
05/02/2017 Recertification, Complaint
11/17/2016 Complaint, Incident
03/24/2016 Incident
05/27/2015 Recertification
03/26/2013 Recertification
10/03/2012 Incident
08/29/2012 Incident
06/20/2012 Incident
11/28/2011 Complaint
04/19/2011 Recertification
02/09/2010 Incident
07/27/2009 Complaint
06/09/2009 Complaint
02/24/2008 Complaint
03/03/2005 Complaint

39 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Bickford of West Des Moines

The most recent inspection on October 15, 2025, found no deficiencies during complaint investigations. Earlier inspections showed a pattern of occasional deficiencies related mainly to tenant retention criteria—specifically retaining tenants requiring two-person assistance—and staff training, including background checks and dementia-specific education. Complaint investigations were mostly unsubstantiated, with no enforcement actions or fines listed in the available reports. Prior reports noted issues with alarm systems and individualized service plans, but these were addressed over time. The overall trend suggests improvement, with recent inspections showing fewer and less frequent deficiencies.

Compare Assisted Living around West Des Moines The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Calvin Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Des Moines (Beaverdale)
235
No
-
61
1 Bed
Bickford of West Des Moines
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Des Moines
66
Yes
-
59
Private Rooms
Cedar Ridge Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Des Moines
40
Yes
A+
5
1 Bed / 2 Bed
Cedar Ridge Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Des Moines
40
No
A+
-
Private Rooms
Edgewater, a WesleyLife Community for Healthy Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Des Moines
40
Yes
-
7
1 Bed / 2 Bed

Places of interest near Bickford of West Des Moines

Address 1.2 miles from city center — 2.03 miles to nearest hospital (DeAnn L. Nerem, PsyD)

Address 5050 Hawthorne Dr, West Des Moines, IA 50265

Calculate Travel Distance to Bickford of West Des Moines

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Guides for Better Senior Living

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Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

More homes from the same owner

Operated by Bickford Senior Living Group, L.L.C.
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