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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Tempe Post Acute stands at 6100 S Rural Rd in Tempe as a 74-bed skilled nursing operation under Western Canal Healthcare LLC (owner Amador Ortega; administrator Amador Ortega Jr.), accepting Medicare, Medicaid, and private pay with a typical 28-day stay. The facility earned a 5-star CMS overall rating alongside identical 5-star health, staffing, and quality measure ratings.
Nursing care delivers 4 hours 26 minutes per resident daily (ranked nineteenth statewide), with 124 staff members creating a 2.18:1 resident ratio.
Services include wound care, neurological recovery, lymphedema, pulmonary programs, and intensive rehabilitation therapy.
Occupancy sits at 69%; below the state 72.7% average, with 51 residents in census.
Since 2022, the facility accumulated 37 deficiencies across 15 inspections; more than triple the state average, with complaint frequency doubling the norm. While zero enforcement actions and zero critical or serious citations mark regulatory restraint, the moderate citations themselves document systematic failures spanning four years.
November 2024 Life Safety Code inspections cited three deficiencies: means of egress noncompliance, sprinkler system installation failures, and smoke barrier construction violations—foundational safety infrastructure gaps. The same month, a complaint investigation substantiated failure to follow diabetes care orders: two residents experienced blood sugars above 401 mg/dL documented in physician records without required rechecks or physician notification, posing direct risk of hyperglycemic crisis.
December 2023 food safety inspections documented live and dead roaches in kitchen and dining areas, food debris under prep tables and near baseboards, improper thawing practices near uncovered desserts, standing water under storage from ceiling leaks, and uncompleted daily cleaning logs.
November 2022 health inspections cited six deficiencies including unclean admission rooms, medication administration outside ordered parameters without physician notification, missed doses of antibiotics, scheduled showers reduced to two in 29 days, missing meal documentation, and absence of psychotropic medication monitoring.
May 2023 complaint investigation confirmed failure to coordinate dialysis services: resident #10 missed two scheduled dialysis appointments without documented reason, requiring hospitalization.
Recent complaint investigations in early 2025 returned zero deficiencies, suggesting possible operational tightening.
Long-stay quality measures split sharply: zero antipsychotic use (100% better than state), 100% vaccination compliance, and 9.6% ADL decline (14% better); conversely, falls with major injury hit 4.7% (121% worse). Short-stay residents discharge successfully to community at 63.7% (26% better).
Financial position shows $1.4 million profit on $9.4 million revenue, with payroll at 57.1% of revenue.
The persistent gap between regulatory ratings and inspection substance raises questions about whether the five-star designation reflects institutional capacity or regulatory timing.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 19th out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 23% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▼ 6% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 7m per day | ▲ 32% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 56m per day | ▲ 8% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 9m per day | ▲ 50% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▼ 23% State avg: 31m per day · National avg: 29m per day |
Lower than the Arizona average: 72.7%Tempe Post Acute is legally operated by Tempe Post Acute, and administrated by Amador Ortega Jr..
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona nursing home score (the benchmark); higher is better.
9 points below the Arizona average for nursing homes (82/100)
Inspection score: 73 out of 100. Letter grade C. 9 points below the Arizona average for nursing homes (82/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 29 | 9 | This facility has 222% more total deficiencies than a typical Arizona nursing home (29 vs. AZ avg 9).↑ 222% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 7.3 | 2.3 | This facility has 217% more deficiencies per year than a typical Arizona nursing home (7.3 vs. AZ avg 2.3).↑ 217% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.9 | 1.8 | This facility has 6% more deficiencies per inspection than a typical Arizona nursing home (1.9 vs. AZ avg 1.8).↑ 6% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 5 | This facility has 200% more total inspections than a typical Arizona nursing home (15 vs. AZ avg 5).↑ 200% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 6 | This facility has 100% more total complaints than a typical Arizona nursing home (12 vs. AZ avg 6).↑ 100% worse |
|
Complaints per year
Average complaints per year since 2022.
| 3 | 1.5 | This facility has 100% more complaints per year than a typical Arizona nursing home (3 vs. AZ avg 1.5).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Nov 2024
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 9 citations resulted from standard inspections; and 1 of 9 resulted from complaint investigations.
100% better than Arizona averageArizona average: 0.1
100% better than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
21% more staff per resident than Arizona average
8% worse than Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursAssists with medical care and medications.
All 14 LPN Staff are full-time employees. No contractors work on this role.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
All 45 CNA Staff are full-time employees. No contractors work on this role.
45
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 45 | 0 | 45 | 10,498 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 14 | 0 | 14 | 4,837 | 92 | 100% | 8.7 |
| Registered Nurse | 10 | 0 | 10 | 2,493 | 92 | 100% | 8.9 |
| Dental Services Staff | 5 | 0 | 5 | 1,902 | 69 | 75% | 8.1 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,410 | 89 | 97% | 9.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,293 | 81 | 88% | 6.3 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,277 | 71 | 77% | 6.8 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,229 | 73 | 79% | 6.8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,213 | 66 | 72% | 8.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 867 | 66 | 72% | 7.1 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 718 | 84 | 91% | 7.1 |
| Qualified Social Worker | 2 | 0 | 2 | 669 | 65 | 71% | 5.8 |
| Nurse Aide in Training | 6 | 0 | 6 | 653 | 69 | 75% | 6.4 |
| Nurse Practitioner | 1 | 0 | 1 | 594 | 66 | 72% | 9 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 457 | 68 | 74% | 6.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 161 | 18 | 20% | 7.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 7 | 3 | 3% | 2.4 |
| Medical Director | 0 | 1 | 1 | 6 | 11 | 12% | 0.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
In line with Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.8
In line with Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.6%
14% better than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
17.2%
8% worse than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
In line with Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
121% worse than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
39% better than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
1.2%
14% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
4.7%
14% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
6.3%
39% worse than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Arizona averageArizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
5% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
13% worse than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.6%
In line with Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.2%
26% better than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.8%
In line with Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
73% worse than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.1%
6% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.7%
26% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
12% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Tempe Post Acute based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #61 / 80Payroll — State benchmarkedThis home is ranked 61st out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
4.8 miles from city center
Estimated distance in miles from Tempe's city center to Tempe Post Acute's address, calculated via Google Maps.
— 3.15 miles to nearest hospital (HonorHealth Tempe Medical Center)
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Tempe Post Acute is located in Tempe, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Tempe Post Acute is in the Kiwanis Park neighborhood of Tempe.
The legal owner and operator of Tempe Post Acute is Western Canal Healthcare Llc.
Tempe Post Acute has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Tempe Post Acute's license number is NCI-327.
According to AZ state health department records, Tempe Post Acute's license expires on July 31, 2026.
Tempe Post Acute's occupancy is 69%.
Amador Ortega Jr is the administrator of Tempe Post Acute.
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