The Phoenix at Lake Joy
Assisted Living, Memory Care & Respite Care · Warner Robins, GA
The Phoenix at Lake Joy
Assisted Living, Memory Care & Respite Care · Warner Robins, GA
Located at 100 Lake Crossing Drive in Houston County, Warner Robins, Georgia, The Phoenix at Lake Joy is a senior living community offering assisted living, memory care, and respite care. The community provides several levels of support, so residents can remain in one location as their care needs change over time.
The community has 102 beds, making it one of the larger senior living communities in the Warner Robins area. Residents can choose from studio, companion, suite, one-bedroom, and two-bedroom residences. The Phoenix at Lake Joy has served residents for 7 years. Phillip McClanahan serves as the administrator, and Kerri Kitchens is the Executive Director, overseeing the community’s daily operations and resident care.
Residents have access to an on-site movie theater, a library, complimentary Wi-Fi throughout the community, and fireside seating areas for residents and visitors. Each residence has an emergency call system. Gourmet meals are prepared daily. The community provides transportation services along with fitness and recreation programs.
State inspections conducted by the Georgia Department of Community Health include both routine surveys and complaint investigations. Inspection records have included periods of compliance and findings related to staffing levels and care practices within the memory care program.
Families touring the memory care area should ask about current staffing levels and supervision practices. The neighborhood has a Walk Score of 24, which is car-dependent. Most errands and outings require a vehicle.
102-bed community Rank #185 / 661Bed count — State benchmarkedThis home is ranked 185th out of 661 homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation Rank #398 / 671Years in operation — State benchmarkedThis home is ranked 398th out of 671 homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 24 / 100 Rank #586 / 838Walk Score — State benchmarkedThis home is ranked 586th out of 838 homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Community
IssuanceJanuary 23, 2019
CountyHouston
The Phoenix at Lake Joy is administered by Phillip Mcclanahan.
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2019 · 7 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
29 deficiencies
24 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average
Overall vs. GA average
1 Worse
Metrics worse than Georgia average:
• Total deficiencies (16% above) 1 Better Metrics better than Georgia average:
• Deficiencies per inspection (6% below)
• Total deficiencies (16% above) 1 Better Metrics better than Georgia average:
• Deficiencies per inspection (6% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 29 | 25 | This facility has 16% more total deficiencies than a typical Georgia assisted living residence (29 vs. GA avg 25).↑ 16% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.2 | 1.27 | This facility has 6% fewer deficiencies per inspection than a typical Georgia assisted living residence (1.2 vs. GA avg 1.27).↓ 6% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 24 | 16 | This facility has had 50% more total inspections than the Georgia average (24 vs. GA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more |
What does this home offer?
Pets Allowed
Housing Options: Studio / Companion / Suite / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Phoenix at Lake Joy
Places of interest near The Phoenix at Lake Joy
4.9 miles from city center
Estimated distance in miles from Warner Robins's city center to The Phoenix at Lake Joy's address, calculated via Google Maps.
Calculate Travel Distance to The Phoenix at Lake Joy
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Compare Assisted Living around Warner Robins
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Phoenix at Lake Joy | AL MC RC | Warner Robins | 102
Facility
102
GA AVG
87
Rank
#185 / 661 | Yes |
24
Facility
24
GA AVG
41
Rank
#586 / 838 | Studio / Companion / Suite / 1 Bed / 2 Bed | 7
Facility
7
GA AVG
14
Rank
#398 / 671 | - | Phillip Mcclanahan | 24 | 29
Facility
29
GA AVG
21
Rank
#409 / 480 | 1.2
Facility
1.2
GA AVG
1.3
Rank
#336 / 480 |
| Summer‘s Landing of Warner Robins | AL IL MC | Warner Robins (Sandpiper Apartments) | 88
Facility
88
GA AVG
87
Rank
#295 / 661 | No |
32
Facility
32
GA AVG
41
Rank
#508 / 838 | - | 28
Facility
28
GA AVG
14
Rank
#99 / 671 | A+ | Kim Pitsenbarger | 10 | 1
Facility
1
GA AVG
21
Rank
#92 / 480 | 0.1
Facility
0.1
GA AVG
1.3
Rank
#92 / 480 |
| The Canopy at Warner Robins | AL MC | Warner Robins | 72
Facility
72
GA AVG
87
Rank
#369 / 661 | Yes |
31
Facility
31
GA AVG
41
Rank
#522 / 838 | - | 6
Facility
6
GA AVG
14
Rank
#453 / 671 | - | Tonia Arrington-Vance | 18 | 6
Facility
6
GA AVG
21
Rank
#231 / 480 | 0.3
Facility
0.3
GA AVG
1.3
Rank
#129 / 480 |
| Antebellum Grove Senior Living | AL MC RESC RC | Warner Robins | 69
Facility
69
GA AVG
87
Rank
#405 / 661 | Yes |
26
Facility
26
GA AVG
41
Rank
#568 / 838 | Private / Companion Suites | 27
Facility
27
GA AVG
14
Rank
#105 / 671 | - | Christa Bourne | 7 | 4
Facility
4
GA AVG
21
Rank
#185 / 480 | 0.6
Facility
0.6
GA AVG
1.3
Rank
#220 / 480 |
| The Oaks at Willow Lake Senior Living | AL RC | Warner Robins | 24
Facility
24
GA AVG
87
Rank
#602 / 661 | No |
35
Facility
35
GA AVG
41
Rank
#485 / 838 | - | 4
Facility
4
GA AVG
14
Rank
#532 / 671 | - | William Windham | 2 | 0
Facility
0
GA AVG
21
Rank
#1 / 480 | 0.0
Facility
0.0
GA AVG
1.3
Rank
#1 / 480 |
Financial Assistance for
Assisted Living in Georgia
The Phoenix at Lake Joy is located in Warner Robins, Georgia.
Here are the financial assistance programs available to residents in Georgia.
More homes from the same operator
Operated by
Phoenix SL
Frequently Asked Questions about The Phoenix at Lake Joy
Is The Phoenix at Lake Joy in a walkable area?
The Phoenix at Lake Joy has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Phoenix at Lake Joy been in business?
The Phoenix at Lake Joy has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at The Phoenix at Lake Joy?
Yes, The Phoenix at Lake Joy allows residents to bring their pets.
Who is the administrator of The Phoenix at Lake Joy?
Phillip McClanahan is the administrator of The Phoenix at Lake Joy.
How many beds does The Phoenix at Lake Joy have?
The Phoenix at Lake Joy has 102 beds.
Has The Phoenix at Lake Joy had any deficiencies?
The Phoenix at Lake Joy has had 29 reported deficiencies since 2019 according to records from Georgia Department of Community Health (DCH).
Are there photos of The Phoenix at Lake Joy?
Yes — there are 5 photos of The Phoenix at Lake Joy in the photo gallery on this page.
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