The Phoenix at Lake Joy

Assisted Living in Warner Robins

The Phoenix at Lake Joy

Assisted Living in Warner Robins

Overview of The Phoenix at Lake Joy

With a legacy spanning over 30 years, The Phoenix at Lake Joy has become a leading provider in the area, serving not just the community of Warner Robins, but also the surrounding regions. The Phoenix at Lake Joy offers a warm and inviting atmosphere, providing a range of senior living options, including assisted living, memory care, and respite care.

The community boasts elegant details, high ceilings, and premium furnishings, creating a sophisticated ambiance that exudes comfort and class. Residents can enjoy the warmth of cozy fireside seating and indulge in gourmet meals prepared with care. The facility offers a variety of amenities, including a movie theater, a well-stocked library, and complimentary Wi-Fi. Additionally, the emergency call systems installed in resident rooms are meticulously designed to ensure both comfort and safety for seniors, providing peace of mind to both residents and their families.

(478) 551-3642

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 102
Bed community size
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Community
StatusLicensed
IssuanceJanuary 23, 2019
CountyHouston

Ownership & Operating Entity

The Phoenix at Lake Joy is administrated by Kerri Kitchens.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Kerri Kitchens, Executive Director

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / Companion / Suite / 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Phoenix at Lake Joy

Assisted Living Memory Care Respite Care

Contact The Phoenix at Lake Joy

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

25 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Georgia average: 15 visits/inspections

Latest inspection

Date June 23, 2025
Complaint Investigation

29 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

Inspection Report Summary for The Phoenix at Lake Joy

The most recent inspection on June 23, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies mainly related to staffing levels, resident care, and staff training, particularly in the memory care unit and medication administration. Several complaint investigations substantiated issues such as inadequate supervision, failure to follow physicians’ orders, and insufficient staff certifications, while many other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record suggests some improvement in recent years, with the latest inspections showing no cited violations after prior concerns.

Compare Assisted Living around Warner Robins The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

Filter by care type
The Phoenix at Lake Joy
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Warner Robins (Lake Crossing Drive)102No 24 Studio / Companion / Suite / 1 Bed / 2 Bed7A+Kerri Kitchens2529
The Canopy at Warner Robins
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Warner Robins72Yes 31 Studio / Companion / Suite / 1 Bed / 2 Bed6-Christa Bourne186
Antebellum Grove Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Warner Robins69Yes 26 Studio / Companion / Suite / 1 Bed / 2 Bed13A+Mrs Christa Bourne74
Colonial Gardens-Warner Robins
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Warner Robins23No 35 Studio / Companion / Suite / 1 Bed / 2 Bed7-Ms. Patty Wiggins1115
Southern Heritage
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Centerville (Echo Glen)15No 13 Studio / Companion / Suite / 1 Bed / 2 Bed8-Ms Jennifer Bramblett53

Living Spaces & Floor Plans

The Phoenix At Lake Joy3
The Phoenix At Lake Joy2
The Phoenix At Lake Joy1
The Phoenix At Lake Joy 2

Financial Assistance for
Assisted Living in Georgia

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+
General unemployed, low-income, Georgia resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
GA

~1,200 slots; prioritizes veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

Places of interest near The Phoenix at Lake Joy

Address 6.9 miles from city center Info Estimated distance in miles from Warner Robins's city center to The Phoenix at Lake Joy's address, calculated via Google Maps. — 2.48 miles to nearest hospital (The Little Clinic)

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Operated byPhoenix SL
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