The Heritage Houses
Operating a network of six communities across the Dallas-Fort Worth area, The Heritage Houses is a family-owned assisted living provider. It has locations in Allen, Garland, Murphy, Plano, Richardson, and Rockwall under its parent company, Heritage Senior Living. Residents can choose from private and semi-private rooms in single-story buildings. Alongside assisted living, the organization also offers dedicated memory care units for residents in the early stages of cognitive decline, as well as hospice and palliative care.
Executive Director Gretchen Vakiener leads the organization and brings more than 20 years of experience in senior living and long-term care. She began her career as a licensed nursing home administrator, later served as Executive Director of Friendship Village of Columbus, and joined Heritage Senior Living as Executive Director of Traditions of Hanover. She brought that community to full occupancy before moving into her regional leadership role.
Residents receive assistance with activities of daily living and medication management. They also have access to prepared meals, housekeeping, and transportation services. Beauty services, social activities, and recreational programs are part of daily life. Pets are not allowed in the community.
The Dallas-Fort Worth location is about 8.6 miles from downtown Dallas, and Methodist Charlton Medical Center is approximately 5 miles away. The neighborhood has a Walk Score of 5 out of 100. Most errands require a car rather than a walk. Families who expect to visit regularly or arrange transportation may want to keep that in mind when planning.
Community insights.
What does this home offer?
No pets allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Gretchen Vakiener has over 20 years of experience in senior living and long-term care. She began her career as a licensed nursing home administrator and served as Executive Director of Friendship Village of Columbus. Gretchen joined Heritage Senior Living as Executive Director of Traditions of Hanover, successfully achieving full occupancy before advancing to regional leadership roles.
Places of interest near The Heritage Houses
8.6 miles from city center
Estimated distance in miles from Dallas's city center to The Heritage Houses's address, calculated via Google Maps.
— 5.02 miles to nearest hospital (Methodist Charlton Medical Center)
Calculate Travel Distance to The Heritage Houses
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Compare Assisted Living around Dallas
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Discovery Village At Southlake | AL IL MC NH SNF | Southlake | 120
Facility
120
TX AVG
78
Rank
#192 / 980 | No |
29
Facility
29
TX AVG
42
Rank
#942 / 1,345 | 17
Facility
17
TX AVG
21
Rank
#260 / 587 | A+ | Dsl Tenant II, LLC | 2
Facility
2
TX AVG
6
Rank
#172 / 839 | 2 | - | Studio / 1 Bed / 2 Bed |
| Brookdale Lake Highlands | AL MC | Dallas (Lake Highlands) | 116
Facility
116
TX AVG
78
Rank
#258 / 980 | Yes |
60
Facility
60
TX AVG
42
Rank
#291 / 1,345 | 11
Facility
11
TX AVG
21
Rank
#379 / 587 | A+ | Esc-Ngh, L.p | 13
Facility
13
TX AVG
6
Rank
#708 / 839 | 4 | 9 | Studio / Alcove / Suite |
| Ventana by Buckner | AL IL MC RC | Dallas (Park Cities) | 68
Facility
68
TX AVG
78
Rank
#526 / 980 | Yes |
77
Facility
77
TX AVG
42
Rank
#51 / 1,345 | 6
Facility
6
TX AVG
21
Rank
#515 / 587 | - | Buckner Senior Living, Inc | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | - | 1 | Studio / 1 Bed / 2 Bed / 3 Bed |
| The Forum at Park Lane | AL IL | Dallas (North Dallas) | 65
Facility
65
TX AVG
78
Rank
#544 / 980 | Yes |
63
Facility
63
TX AVG
42
Rank
#235 / 1,345 | 7
Facility
7
TX AVG
21
Rank
#491 / 587 | A+ | Snh Longhorn Tenant LLC | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 2 | 1 | Studio / 1 Bed / 2 Bed |
| The Heritage Houses | AL HOS PC | Dallas-Fort Worth Metro Area | - | No |
5
Facility
5
TX AVG
42
Rank
#1,303 / 1,345 | - | - | - | - | - | - | Private / Semi-Private Rooms |
Financial Assistance for
Assisted Living in Texas
The Heritage Houses is located in Dallas-Fort Worth Metro Area, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about The Heritage Houses
Is The Heritage Houses in a walkable area?
The Heritage Houses has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at The Heritage Houses?
No, The Heritage Houses has a no-pet policy.
Are there photos of The Heritage Houses?
Yes — there are 7 photos of The Heritage Houses in the photo gallery on this page.
What is the address of The Heritage Houses?
The Heritage Houses is located at Dallas-Fort Worth Metro Area.
What is the phone number of The Heritage Houses?
(214) 632-2382 will put you in contact with the team at The Heritage Houses.
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