Merrill Gardens at Willow Glen

Overview of Merrill Gardens at Willow Glen

Located at 1420 Curci Drive in San Jose, California, Merrill Gardens at Willow Glen operates a 150-bed assisted living, independent living, and memory care community in a mid-rise building 3.6 miles from San Jose city center and 1.95 miles from O’Connor Hospital. Licensed since November 3, 2021, the facility is managed by Ida Gemignani under Mg At Willow Glen, LP; Shi-IV Merrill GP, LLC. Current census is 94 residents (63% occupancy, below California’s 72.8% average). Housing includes studio, one-, and two-bedroom apartments (433–957 sq. ft).

Services and Amenities include resident call systems, anytime dining, weekly housekeeping, on-site maintenance, fitness center, wellness programs, transportation, and pets permitted. Licensed nurses and CNAs provide 24-hour staffing. Private-pay only; starting rate $4,900/month. Walk Score: 73 (very walkable).

Inspection Score 62/100 (D-), below California benchmark 76/100 (C). Since 2021: 51 total visits (219% above state average); 35 complaint visits (169% above average); 21 complaint investigations (110% above average). Total 12 citations: 3 Type A (at average), 9 Type B (125% above average).

There was a cockroach infestation in resident bedrooms documented from December 2023–August 2025 despite pest control contract, creating immediate health/safety risk.

Medication errors have been substantiated; an insulin pen was improperly stored in staff member’s pocket, found in another resident’s room (Type A deficiency for immediate risk). Medication documentation deficiencies detailed how 5 of 8 residents’ centrally stored medication logs had incorrect prescription numbers (potential health risk).

Insufficient staffing resulted in call button response delays: there were 71 documented instances in 2023 with maximum wait of 2 hours 41 minutes; deficiency reoccurred March 2026 citing slow call button response. The facility failed to provide 90 days’ notice of fee increases (Type B, May 2025). Hospice notification failure: facility did not notify Department within 5 days of resident admission to hospice care (December 2025).

Recent inspections (October–December 2025) found zero deficiencies, indicating remediation progress. However, many other allegations investigated were unsubstantiated, and complaint-driven visit frequency remains exceptional.

Merrill Gardens at Willow Glen serves private-pay residents across care continuum in a facility with documented substantiated violations in pest control, medication safety/documentation, staffing adequacy, and regulatory notification, accompanied by extensive complaint-driven oversight and demonstrated recent compliance improvement.

Facility Direct Line (408) 216-2351

150-bed community

A larger shared setting that may offer more common spaces and organized community services.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 73 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

63%

Lower than the California average: 72.8%

Occupied beds

94 / 150

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceNovember 3, 2021

CountySanta Clara

Merrill Gardens at Willow Glen is legally operated by Mg At Willow Glen, LP and Shi-Iv Merrill Gp, LLC, and administered by Ida Gemignani.

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

HousekeepingYes

Resident Call System

Transportation Options

Anytime Dining

On-Site Maintenance

Weekly Housekeeping

Fitness Center

Pets Welcome

Wellness Program

Starting Price$4,900 per month

Since 2021 · 5 years of data 12 citations 51 total visits 35 complaint visits 3 official inspections 21 complaint investigations

Inspection Score

13 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 9, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	12	10	This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	3	This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1160 homes in California. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	9	4	This facility has 125% more moderate citations (type b) than a typical California assisted living residence (9 vs. CA avg 4).↑ 125% worse
Citations per year Average citations per year since 2021.	2.4	2	This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2).↑ 20% worse
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	51	16	This facility has 219% more total visits than a typical California assisted living residence (51 vs. CA avg 16).↑ 219% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	35	13	This facility has 169% more complaint visits than a typical California assisted living residence (35 vs. CA avg 13).↑ 169% worse Rank #1287 / 1388 Complaint visits — State benchmarked This home is ranked 1287th out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	13	7	This facility has 86% more other visits than a typical California assisted living residence (13 vs. CA avg 7).↑ 86% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	21	10	This facility has 110% more complaint investigations than a typical California assisted living residence (21 vs. CA avg 10).↑ 110% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 10, 2026 substantiated only one deficiency for insufficient staffing causing delayed call button responses, with medication administration complaints found unfounded.
Multiple inspections from July 2024 through August 2025 substantiated pest infestations, including cockroach presence in a resident’s room, posing immediate health and safety risks despite a pest control contract.
The December 1, 2025 complaint investigation substantiated failure to notify the department within five days of hospice care initiation, while other serious allegations like resident abuse and medication errors were unsubstantiated.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 433 / 638 / 957 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Living Spaces & Floor Plans for Merrill Gardens at Willow Glen

3.6 miles from city center Estimated distance in miles from San Jose's city center to Merrill Gardens at Willow Glen's address, calculated via Google Maps. — 1.95 miles to nearest hospital (O'Connor Hospital)

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The information below is reported by the California Department of Social Services and Department of Public Health.


Carlton Senior Living San Jose	AL IL MC	San Jose (Gunderson And Vista Park)	183 Facility 183 CA AVG 103 Rank #205 / 1657	Yes	35 Facility 35 CA AVG 57 Rank #1648 / 2092	86 Facility 86 CA AVG 81 Rank #630 / 1401	4	10 Facility 10 CA AVG 13 Rank #845 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	26 Facility 26 CA AVG 13 Rank #205 / 1487	74.9% Facility 74.9% CA AVG 74.7% Rank #716 / 1347	A+	Carlton Senior Living, LLC	Alcove / 1 Bed / 2 Bed
Merrill Gardens at Willow Glen	AL IL MC	San Jose (Stokes)	150 Facility 150 CA AVG 103 Rank #343 / 1657	Yes	73 Facility 73 CA AVG 57 Rank #642 / 2092	68 Facility 68 CA AVG 81 Rank #1142 / 1401	3	35 Facility 35 CA AVG 13 Rank #1287 / 1388	3 Facility 3 CA AVG 3 Rank #753 / 1160	4 Facility 4 CA AVG 13 Rank #1100 / 1487	62.7% Facility 62.7% CA AVG 74.7% Rank #1038 / 1347	-	Mg At Willow Glen, LP And Shi-IV Merrill Gp, LLC	Studio / 1 Bed / 2 Bed
The Grove at Los Gatos	AL NH MC	Los Gatos	150 Facility 150 CA AVG 103 Rank #343 / 1657	Yes	55 Facility 55 CA AVG 57 Rank #1215 / 2092	96 Facility 96 CA AVG 81 Rank #1 / 1401	-	1 Facility 1 CA AVG 13 Rank #210 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	1 Facility 1 CA AVG 13 Rank #1391 / 1487	82.5% Facility 82.5% CA AVG 74.7% Rank #526 / 1347	-	Blossom Hill Los Gatos Inc And Oakmont Mgt Grp LLC	Studio / 1 Bed / 2 Bed
Bridgepoint at Los Altos	AL IL	Los Altos (North Los Altos)	150 Facility 150 CA AVG 103 Rank #343 / 1657	No	79 Facility 79 CA AVG 57 Rank #451 / 2092	88 Facility 88 CA AVG 81 Rank #513 / 1401	4	3 Facility 3 CA AVG 13 Rank #441 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	24 Facility 24 CA AVG 13 Rank #262 / 1487	89.3% Facility 89.3% CA AVG 74.7% Rank #288 / 1347	-	Krc Los Altos LP & Kisco Senior Living, LLC	Studio / 1 Bed / 2 Bed
Villa Fontana	AL HOS MC	San Jose (West Valley)	104 Facility 104 CA AVG 103 Rank #684 / 1657	No	81 Facility 81 CA AVG 57 Rank #384 / 2092	87 Facility 87 CA AVG 81 Rank #568 / 1401	4	9 Facility 9 CA AVG 13 Rank #809 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	16 Facility 16 CA AVG 13 Rank #475 / 1487	84.6% Facility 84.6% CA AVG 74.7% Rank #382 / 1347	-	Prime Eldercare Solution Inc	Private Apartments

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Merrill Gardens at Willow Glen in?

Merrill Gardens at Willow Glen is in the Stokes neighborhood of San Jose.

Who is the owner of Merrill Gardens at Willow Glen?

Merrill Gardens at Willow Glen is legally operated by Mg At Willow Glen, LP and Shi-Iv Merrill Gp, LLC, and administered by Ida Gemignani.

Is Merrill Gardens at Willow Glen in a walkable area?

Merrill Gardens at Willow Glen has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Merrill Gardens at Willow Glen?

Merrill Gardens at Willow Glen's occupancy is 63%.

Are pets allowed at Merrill Gardens at Willow Glen?

Yes, Merrill Gardens at Willow Glen allows residents to bring their pets.

Who is the administrator of Merrill Gardens at Willow Glen?

Ida Gemignani is the administrator of Merrill Gardens at Willow Glen.

How many beds does Merrill Gardens at Willow Glen have?

Merrill Gardens at Willow Glen has 150 beds.

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