Inspection Reports for
Artis Senior Living of Lakeview
3535 N Ashland Ave, Chicago, IL 60657, United States, IL, 60657
Back to Facility Profile8 Reports
Inspection Report — Sep 30, 2025
Complaint Investigation
Date: Sep 30, 2025
Visit Reason
This complaint investigation included Complaint #2589011/IL197623 which was unsubstantiated, and a facility reported incident of 8/26/25 IL197471 which was substantiated with violations at 295.3000 a) Personnel Requirements, 295.6000 a)1) Resident Rights, and 295.6010 a)2)b)1)5)6) Abuse, Neglect and Financial Exploitation.
Complaint Details
Complaint #2589011/IL197623: unsubstantiated. Facility reported Incident of 8/26/25 IL197471: substantiated with violations at 295.3000 a), 295.6000 a)1), 295.6010 a)2)b)1)5)6).
Findings
The facility failed to follow abuse investigation policies by not documenting sufficient witness interviews and details, resulting in incomplete investigations. The care partner demonstrated discourteous and unprofessional behavior toward residents, failing to treat them with dignity and respect, and refused to assist with resident transfers as required.
Deficiencies (3)
A3000 (295.3000 Personnel Requirements) - The Executive Director failed to follow facility policy requiring written interviews for an abuse investigation involving three residents and did not include sufficient information in the reports to determine witnesses or details of the events.
A6000 (295.6000 Resident Rights) - A care partner failed to treat three residents with dignity and respect, demonstrated discourteous and unprofessional behavior including yelling, and refused to assist with resident transfers as per individualized guidelines.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation) - The Executive Director failed to conduct a thorough abuse investigation by not obtaining or documenting written witness statements, lacking a credible timeline, and insufficiently documenting the abuse allegation involving three residents.
Report Facts
Residents affected: 3
Inspection Report — Aug 5, 2025
Annual Inspection
Date: Aug 5, 2025
Visit Reason
Annual Licensure Survey combined with Complaint Investigation Surveys IL00195714/2586073 (Unsubstantiated) and IL00196621/2586929 (Substantiated).
Complaint Details
Complaint IL00195714/2586073: Unsubstantiated. Complaint IL00196621/2586929: Sections 295.4010 a) d) e), 295.6000 13), 295.6010 a) 1) 2) b) 1) cited.
Findings
The establishment was found to have multiple deficiencies including failure to include residents in fire and tornado drills, failure to update service plans after falls, and failure to ensure residents are free from abuse. The facility failed to report and investigate verbal abuse allegations timely and did not maintain required employee records for several staff.
Deficiencies (5)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to ensure residents were included in fire and tornado drills and failed to identify residents who require assistance for evacuation.
A4010 (295.4010 Service Plan) - The establishment failed to update interventions in the service plan after falls for two residents (R1, R6) out of four reviewed for falls.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure residents are free of abuse for four residents (R3, R4, R5, R7) out of ten reviewed, including forcing showers and verbal abuse incidents.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting) - The establishment failed to report and investigate an allegation of verbal abuse within 24 hours for one resident (R7).
A7010 (295.7010 Establishment Records) - The establishment failed to maintain required employee records for six employees (E2, E5, E6, E7, E8, E9) and failed to locate files for two employees (E24 and E25) involved in resident abuse investigations.
Report Facts
Residents reviewed for abuse: 10
Residents affected: 4
Residents reviewed for falls: 4
Residents affected: 2
Residents reviewed for verbal abuse reporting: 12
Employees reviewed for staff requirements: 9
Employees with missing records: 2
Inspection Report — May 21, 2025
Complaint Investigation
Date: May 21, 2025
Visit Reason
Complaint investigation IL00188504 - General Violation 295.3020
Complaint Details
Complaint IL00188504: Section 295.3020 cited.
Findings
The facility failed to ensure that a kitchen staff member washed hands repeatedly after changing gloves, leading to cross contamination.
Deficiencies (1)
A3020 (295.3020 Employee Orientation and Ongoing Training) - A kitchen staff member (E6) failed to wash hands repeatedly after changing gloves while handling raw chicken, causing cross contamination.
Report Facts
Staff observed: 3
Staff affected: 1
Inspection Report — May 21, 2025
Plan of Correction
Date: May 21, 2025
Visit Reason
This plan of correction answers the survey dated 05/21/2025 for COI 188504.
Findings
The facility committed to re-educate culinary associates on hand hygiene and food safety by 06/30/2025, with ongoing monitoring and spot checks by the Executive Director to ensure compliance.
Report Facts
Fine amount: 1000
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Patricia Ellis | Executive Director who signed the plan of correction and is mentioned as responsible for corrective actions |
Inspection Report — Mar 21, 2025
Date: Mar 21, 2025
Visit Reason
This survey includes multiple complaint and facility-reported incident investigations: Complaint #24810163/IL182448 was unsubstantiated; Complaint #2581705/IL187422 cited violations of 295.6010 and 295.6000; Facility Reported Incident (FRI) 12/12/24 IL182589 was substantiated with no deficiencies written; FRI of 1/30/25 IL185473 was substantiated with no deficiencies written.
Complaint Details
Complaint #24810163/IL182448: unsubstantiated. Complaint #2581705/IL187422: Sections 295.6010 and 295.6000 cited. FRI 12/12/24 IL182589: substantiated with no deficiencies written. FRI 1/30/25 IL185473: substantiated with no deficiencies written.
Findings
Two general violations were cited involving abuse and failure to report abuse. The facility caregiver E5 was found to have physically and verbally abused resident R2, and caregiver E4 failed to immediately report the abuse, allowing E5 to continue working for 8 more hours.
Deficiencies (2)
A6000 (295.6000 Resident Rights) - The facility caregiver E5 slapped, demeaned, belittled, and yelled at one resident (R2) out of three reviewed for abuse, with the Executive Director substantiating the abuse.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting) - Facility caregiver E4 failed to immediately report witnessed abuse by E5 to administration, resulting in E5 continuing to work for 8 more hours after the abuse incident, placing all residents at risk.
Report Facts
Residents affected: 1
Residents reviewed: 3
Hours E5 continued to work after abuse: 8
Inspection Report — Mar 21, 2025
Plan of Correction
Date: Mar 21, 2025
Visit Reason
This plan of correction answers the Facility Reported Incident (FRI) #185473 and #182589 and Complaint Investigation #187422 and #182448 conducted on 3/21/25.
Findings
The facility committed to corrective actions including termination of involved staff, in-service training on abuse policy, regular audits, and quality assurance reviews to ensure compliance with IDPH guidelines.
Inspection Report — Nov 20, 2024
Complaint Investigation
Date: Nov 20, 2024
Visit Reason
Complaint Investigation: IL 176890/2486575- Unsubstantiated, IL 177758/2487212- Unsubstantiated. Entity Reported Incident: IL 180410- Substantiated.
Complaint Details
Complaint IL 176890/2486575: Unsubstantiated. Complaint IL 177758/2487212: Unsubstantiated. Entity Reported Incident IL 180410: Substantiated.
Findings
The establishment failed to update the service plan to include fall interventions for a high-risk resident with a history of falls and injury. The resident's service plan remained unchanged despite changes in mobility and fall risk assessments.
Deficiencies (2)
A4010 (295.4010 Service Plan) - The establishment failed to update the service plan to include fall interventions for one resident assessed as high risk for falls with a history of falls with injury.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure fall interventions were in place to mitigate falls for one resident assessed as high fall risk with a history of falls with injury.
Report Facts
Residents affected: 1
Inspection Report — Aug 21, 2024
Plan of Correction
Date: Aug 21, 2024
Visit Reason
This plan of correction answers the Annual Licensure Survey conducted on 8/21/24.
Findings
The facility committed to corrective actions including staff training on Fall Prevention and Gait Belt usage, reevaluation of residents R1 and R2, clinical staff retraining, interdisciplinary team reviews, and ongoing audits to ensure compliance with Sections 295.6000 and 295.4060.
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