Inspection Reports for
Artis Senior Living of Lakeview

Complaint 2589011/IL197623: unsubstantiated. Facility reported Incident 8/26/25 IL197471: substantiated with violations at 295.3000 a), 295.6000 a)1), 295.6010 a)2)b)1)5)6).

The facility failed to follow abuse investigation policies, including lack of written witness interviews and insufficient documentation. The Executive Director did not adequately document the investigation, and a care partner demonstrated discourteous and unprofessional behavior toward residents, resulting in violations of personnel requirements, resident rights, and abuse prevention regulations.

Complaint IL00195714/2586073: Unsubstantiated. Complaint IL00196621/2586929: Sections 295.4010 a) d) e), 295.6000 13), 295.6010 a) 1) 2) b) 1) cited.

The establishment was found to have multiple deficiencies including failure to include residents in fire and tornado drills, failure to update service plans after falls, failure to ensure residents are free from abuse including forced showers, failure to report and investigate verbal abuse allegations timely, and failure to maintain required employee records.

Complaint IL00188504: Section 295.3020 cited.

The establishment failed to ensure that a kitchen staff member washed hands repeatedly after changing gloves during food handling, leading to cross contamination.

The facility committed to re-educate culinary associates on hand hygiene and food safety, monitor hand hygiene and food handling practices, and conduct random spot checks to ensure compliance.

The facility committed to terminate involved staff, provide in-service training on abuse policy, conduct audits five days a week for four weeks, interview residents, review care plans, and hold monthly quality assurance meetings to ensure continued compliance.

Complaint #24810163/IL182448: unsubstantiated. Complaint #2581705/IL187422: 295.6010, 295.6000 cited. FRI 12/12/24 IL182589: allegation substantiated with no deficiencies written. FRI 1/30/25 IL185473: allegation substantiated with no deficiencies written.

The facility was found to have substantiated abuse by a caregiver against one resident and failed to immediately report the abuse, allowing the perpetrator to continue working for 8 more hours. The facility's Executive Director confirmed the abuse and the delayed reporting.

Complaint IL 176890/2486575: Unsubstantiated. Complaint IL 177758/2487212: Unsubstantiated. Entity Reported Incident IL 180410: Substantiated.

The establishment failed to update the service plan to include fall interventions for a high-risk resident with a history of falls and injury. The facility did not ensure fall interventions were in place to mitigate falls for this resident despite changes in mobility and physical therapy recommendations.

The facility committed to staff training on Fall Prevention and Gait Belt usage, reevaluation of residents R1 and R2, clinical staff training on change in condition reporting, and ongoing audits and reviews to ensure compliance with resident rights and Alzheimer's and Dementia program requirements.

The facility failed to meet requirements for Alzheimer's and Dementia Programs and Resident Rights. Deficiencies include inadequate management of dementia residents with physical aggression, unsafe activities for residents with severe dementia, and insufficient care and supervision leading to falls with injury for one resident.