Inspection Reports for
Avista Senior Living North Mountain
350 E Eva St, Phoenix, AZ 85020, United States, AZ, 85020
Back to Facility Profile16 Reports
Inspection Report — Dec 19, 2025
Complaint Investigation State
Date: Dec 19, 2025
Visit Reason
On-site complaint investigation of complaint 00153689 at an Assisted Living Center, conducted 19 December 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00153689 conducted on December 19, 2025.
Findings
No deficiencies were found during this complaint investigation.
Inspection Report — Dec 1, 2025
Complaint Investigation State
Date: Dec 1, 2025
Visit Reason
On-site complaint investigation of complaints 00151827 and 00151447 at an Assisted Living Center, conducted 1 December 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00151827 and 00151447 conducted on December 1, 2025.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 2
Inspection Report — Nov 14, 2025
Complaint Investigation State
Date: Nov 14, 2025
Visit Reason
On-site complaint investigation of complaints 00150184 and 00145956 at an Assisted Living Center, conducted 14 November 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00150184 and 00145956 conducted on November 14, 2025.
Findings
No deficiencies were found during the complaint investigation.
Report Facts
Complaints investigated: 2
Inspection Report — Oct 29, 2025
Complaint Investigation State
Date: Oct 29, 2025
Visit Reason
On-site complaint investigation of complaints 00148799, 00148727, 00147531, and 00150191 at an Assisted Living Center, conducted 29 October 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00148799, 00148727, 00147531, and 00150191 conducted on October 28, 2025.
Findings
No deficiencies were found during this inspection.
Report Facts
Complaints investigated: 4
Inspection Report — Sep 23, 2025
Complaint Investigation State
Date: Sep 23, 2025
Visit Reason
On-site complaint investigation of complaints 00145184, 00140826, 00137495, 00136483, 00135759, and 00130676 at an Assisted Living Center, conducted 23 September 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00145184, 00140826, 00137495, 00136483, 00135759, and 00130676 conducted on September 23, 2025.
Findings
No deficiencies were found during the inspection.
Report Facts
Complaints investigated: 6
Inspection Report — Jul 21, 2025
Enforcement State
Date: Jul 21, 2025
Visit Reason
Civil monetary penalty, action 00131058 (invoice INV-285212), assessed 21 July 2025.
Findings
A $500.00 penalty was assessed and paid in full on 9 August 2025.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Apr 15, 2025
Annual Inspection State
Date: Apr 15, 2025
Visit Reason
On-site complaint investigation and compliance (annual) inspection of complaints 00126214, 0125717, 00124367, and 00123872 at an Assisted Living Center, conducted 15 April 2025.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaint 00126214, 0125717, 00124367, and 00123872 conducted on April 14, 2024 and April 15, 2025:
Findings
The inspection found four deficiencies related to personnel skills verification, service plan adherence, disaster plan review, and storage of toxic materials. Plans of correction were provided for all deficiencies.
Deficiencies (4)
R9-10-806 — The manager failed to ensure that a caregiver's or assistant caregiver's skills and knowledge were verified and documented according to policies and procedures. The facility lacked a documented policy for verification of skills and knowledge.
R9-10-808 — The manager failed to ensure that a caregiver provided a resident with the assisted living services in the resident's service plan. One resident did not receive toileting assistance three times daily or grooming twice daily as required.
R9-10-818 — The manager failed to ensure the disaster plan was reviewed at least every 12 months. The latest review was December 8, 2023, with no more recent review available.
R9-10-819 — The manager failed to ensure poisonous or toxic materials were maintained in a locked area inaccessible to residents. Nail polish was found unlocked in a cabinet inside the directed care unit.
Report Facts
Deficiencies cited: 4
Inspection Report — Nov 27, 2024
Complaint Investigation State
Date: Nov 27, 2024
Visit Reason
On-site complaint investigation of complaints AZ00219362 and AZ00219364 at an Assisted Living Center, conducted 27 November 2024.
Complaint Details
An on-site investigation of complaints AZ00219362 and AZ00219364 was conducted on November 27, 2024, and the following deficiency was cited:
Findings
The inspection found one deficiency related to failure to document services provided to a resident in the medical record, posing a risk as services could not be verified against the service plan.
Deficiencies (1)
A manager failed to ensure a caregiver or assistant caregiver documented services provided to a resident in the medical record, resulting in undocumented grooming, skin integrity checks, and hydration assistance over multiple dates in November 2024.
Report Facts
Deficiencies cited: 1
Inspection Report — Nov 7, 2024
Complaint Investigation State
Date: Nov 7, 2024
Visit Reason
On-site complaint investigation of complaints AZ00218103, AZ00217954, AZ00217443, AZ00216710, AZ00215949, AZ00215947, and AZ00215210 at an Assisted Living Center, conducted 7 November 2024.
Complaint Details
An on-site investigation of complaint AZ00218103, AZ00217954, AZ00217443, AZ00216710, AZ00215949, AZ00215947, and AZ00215210 was conducted on November 7, 2024, and no deficiencies were cited.
Findings
No deficiencies were cited during this complaint investigation.
Report Facts
Complaints investigated: 7
Inspection Report — Jul 2, 2024
Enforcement State
Date: Jul 2, 2024
Visit Reason
Civil monetary penalty, action 00110969 (invoice INV-257832), assessed 2 July 2024.
Findings
A $250.00 penalty was assessed and paid in full on 29 August 2024.
Report Facts
Penalty amount: 250
Amount paid: 250
Amount remaining: 0
Inspection Report — May 21, 2024
Complaint Investigation State
Date: May 21, 2024
Visit Reason
On-site complaint investigation of complaints AZ00206622, AZ00206862, AZ00210540, and AZ00210568 at an Assisted Living Center, conducted 21 May 2024.
Complaint Details
This revised Statement of Deficiencies supersedes the previous Statement of Deficiencies for event ID O6IV11. An on-site investigation of complaints AZ00206622, AZ00206862, AZ00210540, and AZ00210568 was conducted on May 21, 2024, and the following deficiencies were cited.
Findings
Two deficiencies were cited related to caregiver skills verification and medication administration compliance. The inspection found failures in documenting caregiver skills and administering medication according to orders.
Deficiencies (2)
The manager failed to ensure a caregiver's skills and knowledge were documented and verified before providing services, as one caregiver's verification document was incomplete and undated.
The manager failed to ensure a medication was administered in compliance with a medication order, as Metformin was documented as administered despite being on hold due to lack of supply.
Report Facts
Deficiencies cited: 2
Inspection Report — Jan 10, 2024
Annual Inspection State
Date: Jan 10, 2024
Visit Reason
On-site complaint investigation of complaints AZ00199198, AZ00199220, AZ00200036, AZ00200259, AZ00201687, AZ00203431, AZ00204056, AZ00204372, and AZ00204740 combined with a compliance (annual) inspection at an Assisted Living Center, conducted 10 January 2024.
Complaint Details
No deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00199198, AZ00199220, AZ00200036, AZ00200259, AZ00201687, AZ00203431, AZ00204056, AZ00204372, and AZ00204740 conducted on Janaury 10, 2024. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. 'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. 'a7 36-424.
Findings
No deficiencies were found during this inspection and complaint investigation.
Inspection Report — Jun 6, 2023
Enforcement State
Date: Jun 6, 2023
Visit Reason
Civil monetary penalty, action 00113221 (invoice INV-259580), assessed 6 June 2023.
Findings
A $500.00 penalty was assessed and paid in full on 23 July 2023.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
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