Avista Senior Living North Mountain
Assisted Living, Memory Care & Respite Care · Phoenix, AZ

Avista Senior Living North Mountain

Assisted Living, Memory Care & Respite Care · Phoenix, AZ

Overview of Avista Senior Living North Mountain

Avista Senior Living North Mountain offers assisted living, memory care, and respite care in Phoenix, AZ. Assisted living includes help with daily tasks while residents live in private apartments. Memory care provides a secured setting with supervision for someone at risk of wandering. Respite care is a short term stay for a family caregiver who needs to travel or recover.

The community has 149 beds, with studio, one bedroom, and two bedroom apartments. Layouts include private studios and rooms designed for two people to live together. That range can suit a household needing ongoing support or a short stay during a change in caregiving needs. Restaurant style, menu style dining provides daily meals prepared on site, and a bistro offers another dining area.

Residents can use the library, activity room, and shaded outdoor gazebo, along with social and wellness programs. Transportation services offer an option for getting to activities or appointments. Pets are allowed, and rehabilitation services, including short term rehabilitation, are available for residents who need therapy during a limited recovery stay. A Walk Score of 75 means the area is very walkable, with most errands possible on foot, so a resident who no longer drives may still be able to reach nearby shops or services independently. Candice A Fine administers the community.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 149 Rank #28 / 448Bed count — State benchmarkedThis assisted living community is ranked 28th out of 448 assisted living communities we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #99 / 450Years in operation — State benchmarkedThis assisted living community is ranked 99th out of 450 assisted living communities we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
16 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #11 / 534Walk Score — State benchmarkedThis assisted living community is ranked 11th out of 534 assisted living communities we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

Awards

Best of 2025 Award Winner for Assisted Living
AHCA/NCAL National Quality Award bronze
Phoenix Magazine's The Valley’s Best Senior Care community for Assisted Living.

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 22, 2011
ExpirationDecember 31, 2026
License NumberAL8638C
QualificationHealth Care
AccreditationsThe Valley’s Best Senior Care

Ownership & Operating Entity

Avista Senior Living North Mountain is administered by Candice A Fine.

OwnerAvista Senior Living Desert Springs, LLC

Safety & Compliance

Wheelchair Accessible
Grab Bars
Safety FeaturesCorridor handrails, heightened toilets, bathroom grab bars, smoke detectors, and fire extinguishers.

Leadership

ContactAmi Mendez (per state records, record updated Sep 2026)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Library
Pet Friendly
Wellness Center
Gazebo
Activities
Bistro
Transportation
Dining
Shopping
Parking
Internet Access
Wi-Fi
Cable Tv
Laundry
Linen Service
Housekeeping
Scenic Mountain Views
Ample Storage And Closet Space
Individual Room Thermostat Control
Activities
Touring HoursMonday-Sunday: 9am-5pm

Contact Avista Senior Living North Mountain

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

The figures below cover inspections recorded between January 10, 2024 and December 19, 2025.

ALM Inspection Grade

88 / 100 Based on state-published inspection data
How it compares

5 points above the Arizona average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Typical

0.7 deficiencies per inspection (7 in 10 inspections) · 3× fewer than the typical state-licensed AZ facility (median: 1.8)

Enforcement Concern

3 enforcement actions · 3× more than the typical state-licensed AZ facility (median: 1)

Inspection grade: 88 out of 100, letter grade B+.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (233% above)
2 Better Metrics better than Arizona average:
• Total deficiencies (42% below)
• Deficiencies per inspection (71% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 712.0 This facility has 42% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 12).↓ 42% better Rank #228 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 228th out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 0.72.4 This facility has 71% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.7 vs. AZ avg 2.4).↓ 71% better Rank #115 / 432 Deficiencies per inspection — State benchmarked This assisted living community is ranked 115th out of 432 assisted living communities we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 30.9 This facility has 233% more enforcement actions than a typical Arizona assisted living residence (3 vs. AZ avg 0.9).↑ 233% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 105.0 This facility has had 100% more total inspections than the Arizona average (10 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Managed by Ami Mendez

Executive Director

Ami Mendez is the Executive Director at Avista Senior Living North Mountain. Recognized nationally for her leadership and dedication, Ami was honored with the 2026 Pinnacle Unsung Hero Award. She is known for her compassion, commitment to residents, families, and team members, and for inspiring meaningful change within the community.

Living Spaces & Floor Plans for Avista Senior Living North Mountain

North Mountain Floor Plan

Places of interest near Avista Senior Living North Mountain

Address 9.1 miles from city center Info Estimated distance in miles from Phoenix's city center to Avista Senior Living North Mountain's address, calculated via Google Maps.

Calculate Travel Distance to Avista Senior Living North Mountain

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Address

Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Avista Senior Living North Mountain
AL
MC
RC
Phoenix (Globa)
149
Facility 149
AZ AVG 47
Rank #28 / 448
Yes
75
Facility 75
AZ AVG 35
Rank #11 / 534
Studio / 1 Bed / 2 Bed
16
Facility 16
AZ AVG 11
Rank #99 / 450
A+Candice A FineB+10
7
Facility 7
AZ AVG 9
Rank #228 / 432
0.7
Facility 0.7
AZ AVG 1.8
Rank #115 / 432
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 47
Rank #44 / 448
Yes
69
Facility 69
AZ AVG 35
Rank #30 / 534
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 11
Rank #56 / 450
A+Travis GarrardA+8
1
Facility 1
AZ AVG 9
Rank #79 / 432
0.1
Facility 0.1
AZ AVG 1.8
Rank #79 / 432
La Siena
AL
IL
MC
Phoenix (Pueblo Hermoso)
111
Facility 111
AZ AVG 47
Rank #81 / 448
Yes
61
Facility 61
AZ AVG 35
Rank #74 / 534
1 Bed / 2 Bed
18
Facility 18
AZ AVG 11
Rank #81 / 450
-Jonathan T BurninghamA-6
6
Facility 6
AZ AVG 9
Rank #205 / 432
1.0
Facility 1.0
AZ AVG 1.8
Rank #139 / 432
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 47
Rank #126 / 448
Yes
70
Facility 70
AZ AVG 35
Rank #24 / 534
Private / Companion Suites
13
Facility 13
AZ AVG 11
Rank #126 / 450
A+Misty FarnstromA8
1
Facility 1
AZ AVG 9
Rank #79 / 432
0.1
Facility 0.1
AZ AVG 1.8
Rank #79 / 432
The Palazzo
AL
MC
NH
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 47
Rank #134 / 448
No
68
Facility 68
AZ AVG 35
Rank #33 / 534
-
1
Facility 1
AZ AVG 11
Rank #415 / 450
-Charles B KerbyB-5
0
Facility 0
AZ AVG 9
Rank #422 / 432
0.0
Facility 0.0
AZ AVG 1.8
Rank #377 / 432

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Arizona

Avista Senior Living North Mountain is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Avista Senior Living North Mountain

What neighborhood is Avista Senior Living North Mountain in?

Avista Senior Living North Mountain is in the Globa neighborhood of Phoenix.

Who is the owner of Avista Senior Living North Mountain?

Avista Senior Living North Mountain is legally operated by Avista Senior Living Desert Springs, LLC, and administered by Candice A Fine.

Is Avista Senior Living North Mountain in a walkable area?

Avista Senior Living North Mountain has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Avista Senior Living North Mountain?

According to AZ state health department records, Avista Senior Living North Mountain's license number is AL8638C.

When does Avista Senior Living North Mountain's license expire?

According to AZ state health department records, Avista Senior Living North Mountain's license expires on December 31, 2026.

How long has Avista Senior Living North Mountain been in business?

Avista Senior Living North Mountain has been operating for approximately 16 years, based on available licensing and registration records.

Does Avista Senior Living North Mountain have different floorplan options?

Yes — see the floorplan options available at Avista Senior Living North Mountain on this page.

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