Avista Senior Living North Mountain
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Avista Senior Living North Mountain
Assisted Living, Memory Care & Respite Care · Phoenix, AZ
Overview of Avista Senior Living North Mountain
Age with dignity at Avista Senior Living North Mountain, an outstanding community situated near HonorHealth John C. Lincoln Medical Center in Phoenix, AZ, offering independent living, assisted living, and memory care. With its different levels of care and exceptional services, residents can rest assured of living a blissful retirement. The community strives to maintain residents’ independence without hassles, helping with their daily activities and personal needs around the clock.
Stimulating programs and enriching activities are conducted to enhance residents’ cognition and allow them to interact with their surroundings. Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences, ensuring a delightful dining experience. This pet-friendly community features breathtaking mountain views, a shaded outdoor gazebo, a bistro, an activity room, and a library, ensuring residents ease their minds and enjoy the best of their golden years.
149-bed community Rank #41 / 521Bed count — State benchmarkedThis home is ranked 41st out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
16 years in operation Rank #149 / 548Years in operation — State benchmarkedThis home is ranked 149th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 75 / 100 Rank #22 / 775Walk Score — State benchmarkedThis home is ranked 22nd out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Best of 2025 Award Winner for Assisted Living
AHCA/NCAL National Quality Award bronze
Phoenix Magazine's The Valley’s Best Senior Care community for Assisted Living.
Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 22, 2011
ExpirationDecember 31, 2026
License NumberAL8638C
QualificationHealth Care
AccreditationsThe Valley’s Best Senior Care
Avista Senior Living North Mountain is administered by Candice A Fine.
OwnerAvista Senior Living Desert Springs, LLC
Wheelchair Accessible
Grab Bars
Safety FeaturesCorridor handrails, heightened toilets, bathroom grab bars, smoke detectors, and fire extinguishers.
Staffing
Key information about the people who lead and staff this community.
ContactAmi Mendez (per state records, record updated Jul 2026)
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Library
Pet Friendly
Wellness Center
Gazebo
Activities
Bistro
Transportation
Dining
Shopping
Parking
Internet Access
Wi-Fi
Cable Tv
Laundry
Housekeeping
Scenic Mountain Views
Ample Storage And Closet Space
Individual Room Thermostat Control
Activities
Touring HoursMonday-Sunday: 9am-5pm
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
3 Worse
Metrics worse than Arizona average:
• Enforcement actions (233% above)
• Total complaints (33% above)
• Complaints per year (35% above) 2 Better Metrics better than Arizona average:
• Total deficiencies (42% below)
• Deficiencies per inspection (71% below)
• Enforcement actions (233% above)
• Total complaints (33% above)
• Complaints per year (35% above) 2 Better Metrics better than Arizona average:
• Total deficiencies (42% below)
• Deficiencies per inspection (71% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 12 | This facility has 42% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 12).↓ 42% better Rank #249 / 487 Total deficiencies — State benchmarked This home is ranked 249th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.7 | 2.41 | This facility has 71% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.7 vs. AZ avg 2.41).↓ 71% better Rank #134 / 487 Deficiencies per inspection — State benchmarked This home is ranked 134th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 3 | 0.9 | This facility has 233% more enforcement actions than a typical Arizona assisted living residence (3 vs. AZ avg 0.9).↑ 233% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 10 | 5 | This facility has had 100% more total inspections than the Arizona average (10 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 6 | This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse Rank #427 / 490 Total complaints — State benchmarked This home is ranked 427th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2023.
| 2.7 | 2 | This facility has 35% more complaints per year than a typical Arizona assisted living residence (2.7 vs. AZ avg 2).↑ 35% worse |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Ami Mendez is the Executive Director at Avista Senior Living North Mountain. Recognized nationally for her leadership and dedication, Ami was honored with the 2026 Pinnacle Unsung Hero Award. She is known for her compassion, commitment to residents, families, and team members, and for inspiring meaningful change within the community.
Living Spaces & Floor Plans for Avista Senior Living North Mountain
Places of interest near Avista Senior Living North Mountain
9.1 miles from city center
Estimated distance in miles from Phoenix's city center to Avista Senior Living North Mountain's address, calculated via Google Maps.
Calculate Travel Distance to Avista Senior Living North Mountain
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Avista Senior Living North Mountain | AL MC RC | Phoenix (Globa) | 149
Facility
149
AZ AVG
54
Rank
#41 / 521 | Yes |
75
Facility
75
AZ AVG
38
Rank
#22 / 775 | Studio / 1 Bed / 2 Bed | 16
Facility
16
AZ AVG
12
Rank
#149 / 548 | A+ | Candice A Fine | 10 | 8
Facility
8
AZ AVG
6
Rank
#427 / 490 | 7
Facility
7
AZ AVG
9
Rank
#249 / 487 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#134 / 487 |
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
69
Facility
69
AZ AVG
38
Rank
#60 / 775 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | A+ | Travis Garrard | 8 | 5
Facility
5
AZ AVG
6
Rank
#387 / 490 | 1
Facility
1
AZ AVG
9
Rank
#89 / 487 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#89 / 487 |
| La Siena | AL IL MC | Phoenix (Pueblo Hermoso) | 111
Facility
111
AZ AVG
54
Rank
#111 / 521 | Yes |
61
Facility
61
AZ AVG
38
Rank
#145 / 775 | 1 Bed / 2 Bed | 18
Facility
18
AZ AVG
12
Rank
#125 / 548 | - | Jonathan T Burningham | 6 | 4
Facility
4
AZ AVG
6
Rank
#354 / 490 | 6
Facility
6
AZ AVG
9
Rank
#224 / 487 | 1.0
Facility
1.0
AZ AVG
1.8
Rank
#162 / 487 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
70
Facility
70
AZ AVG
38
Rank
#51 / 775 | Private / Companion Suites | 13
Facility
13
AZ AVG
12
Rank
#185 / 548 | A+ | Misty Farnstrom | 8 | 8
Facility
8
AZ AVG
6
Rank
#427 / 490 | 1
Facility
1
AZ AVG
9
Rank
#89 / 487 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#89 / 487 |
| Angel Care Home Assisted Living | AL HOS MC | Phoenix (Alvarado Manors) | 10
Facility
10
AZ AVG
54
Rank
#237 / 521 | No |
54
Facility
54
AZ AVG
38
Rank
#207 / 775 | Private / Semi-Private Rooms | 5
Facility
5
AZ AVG
12
Rank
#371 / 548 | - | - | 5 | 1
Facility
1
AZ AVG
6
Rank
#182 / 490 | 4
Facility
4
AZ AVG
9
Rank
#177 / 487 | 0.8
Facility
0.8
AZ AVG
1.8
Rank
#147 / 487 |
Financial Assistance for
Assisted Living in Arizona
Avista Senior Living North Mountain is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Avista Senior Living North Mountain
What neighborhood is Avista Senior Living North Mountain in?
Avista Senior Living North Mountain is in the Globa neighborhood of Phoenix.
Who is the owner of Avista Senior Living North Mountain?
Avista Senior Living North Mountain is legally operated by Avista Senior Living Desert Springs, LLC, and administered by Candice A Fine.
Is Avista Senior Living North Mountain in a walkable area?
Avista Senior Living North Mountain has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Avista Senior Living North Mountain?
According to AZ state health department records, Avista Senior Living North Mountain's license number is AL8638C.
When does Avista Senior Living North Mountain's license expire?
According to AZ state health department records, Avista Senior Living North Mountain's license expires on December 31, 2026.
How long has Avista Senior Living North Mountain been in business?
Avista Senior Living North Mountain has been operating for approximately 16 years, based on available licensing and registration records.
Does Avista Senior Living North Mountain have different floorplan options?
Yes — see the floorplan options available at Avista Senior Living North Mountain on this page.
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