Inspection Reports for
Bickford of Bloomington

Facility Reported Incident IL202501 to 6/17/26.

For this survey, the Establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint IL202091: Violation cited.

The establishment failed to ensure fall interventions were implemented, post fall evaluations were completed, post fall interventions were added, and Service Plans were completed timely for three residents reviewed for falls.

Complaint #2664582/IL201339: Section 295.9040a cited. Complaint #2664820/IL201415: Section 295.9040a cited.

The establishment failed to maintain resident room air conditioning/heating units, kitchen faucet, and kitchen light in good working order for two of three residents reviewed. The Executive Director acknowledged the delays in repairs.

Facility Reported Incident IL 201014: no violations cited. Complaint Investigation IL201210: no violations cited.

The establishment was found in compliance with all applicable regulations during this survey.

The establishment was found to have multiple violations including failure to meet residency requirements for one resident, inadequate disaster preparedness and emergency orientation for residents, failure to report incidents, insufficient staff qualifications and training, incomplete background checks and tuberculosis testing, inadequate care for residents with Alzheimer's and dementia, missing documentation of resident orientation to evacuation plans, and poor environmental conditions. The facility did not have sufficient staff to safely supervise residents with cognitive impairments and failed to maintain clean and safe premises.

Complaint 2662493/IL200438: Section 295.6000 a)5) cited.

The establishment failed to ensure gait belt use for resident transfers for one resident of three reviewed, creating a substantial probability of harm.

No findings or deficiencies are detailed in this letter; it serves only to acknowledge receipt of the facility's corrective actions.

The establishment was found to have multiple deficiencies including failure to ensure appropriate residency requirements, disaster preparedness, employee training, health evaluations, physician assessments, service plans, tuberculin testing, Alzheimer's program safety, and resident rights. The facility failed to provide proper fall investigations and interventions, maintain required disaster drill documentation, and ensure access to State Ombudsman information.

The facility committed to corrective actions including staff re-education, mandatory training, audits, and monitoring to address CPR certification compliance, memory care staffing, resident rights violations, and abuse reporting and investigation.

Complaint IL191505 and IL193373: Violations cited include 295.3000a)h), 295.4010d)e), 295.6000a)13), 295.6010a)1)2), 295.7000b)9)10), 295.9040a)b). Facility Reported Incident IL192635: Violations cited include 295.3000a)h), 295.6000a)13), 295.6010a)1)2).

The facility failed to ensure a nurse was not under the influence of narcotics while providing care, administered incorrect insulin dosage to a resident, and failed to secure medications on the memory care unit. The facility also failed to update a resident's service plan after repeated falls, prevent theft of narcotic medication by a nurse, properly investigate and report missing narcotics, document a resident's fall and injury, and maintain a clean, odor-free environment with carpet in good repair.

The establishment failed to provide adequate staffing, training, and supervision to meet residents' needs, including safe transfers and medication administration. Several residents had untreated wounds, missed medications, and unmet care needs. The facility also failed to secure the building properly and delayed reporting and responding to critical incidents such as elopement and changes in resident condition.

Complaint 2563126 / IL 189934: No violations cited. Complaint 2563192 / IL 190034: 295.5000 f) 2) 3) cited. Complaint 2563322 / IL 190293: No violations cited. Complaint 2563344 / IL 190322: No violations cited.

The establishment failed to have policies and a system in place to keep an appropriate count of discontinued narcotics for seven of eight sampled residents.

The facility committed to destroy discontinued narcotics by the Health and Wellness Director and a second licensed nurse, retrain staff on medication disposal and med cart audit procedures, and implement ongoing monitoring with weekly audits and quarterly reviews. All corrective actions are to be completed by August 15, 2025.

Original Complaint # 2561779/IL187418 cited Sections 295.3000 b) and 295.4060 b). Original Complaint #2562210/IL188048 cited Sections 295.6000 a)1)5)13) and 295.6010 a)b). Original Complaint #2561840/IL187506 found no violation.

The establishment failed to have CPR certified staff on duty 24 hours a day and failed to provide staffing for the memory care unit as specified in their Special Care Disclosure. The facility failed to follow their policy regarding reporting of potential abuse, failed to assist one resident with hygiene and care as specified in her service plan, and failed to report an allegation of abuse to the State Department.

Complaint #2460385/IL182955: violations cited in Sections 295.4000, 295.4060, and 295.5000.

The establishment failed to obtain annual physician assessments for three residents, lacked sufficient staff on the Alzheimer's unit affecting 13 residents, and failed to accurately control/count scheduled II medications affecting six residents on the assisted living side.

Complaint 2466680 / IL 177037: Section 295.6000 a) 13) cited.

The establishment neglected to safely transfer one resident using a mechanical lift, resulting in a fall that caused a subarachnoid hemorrhage and subsequent death.

The facility's Plan of Correction document is a scanned image with no extractable text. No deficiencies or severity counts are reported here.