Inspection Reports for
Bickford of Champaign

Complaint IL202269: identical allegations to complaint IL200280 exited on 3/2/26; establishment found in compliance.

For this survey, the establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint IL201082: Sections 295.4010 d) g) 5), 295.4060 a) b) h) 6), and 295.6000 a) 5) cited.

The establishment failed to ensure that four residents (R1-R4) received medication administration as per their service plans, resulting in a substantial probability of severe harm. Licensed nursing staff were not available during critical times, causing delays and omissions in medication administration and monitoring for residents with unstable diabetes.

Original Complaint Investigation 2661616/IL200073: Sections 295.6000 a) 5) 13), 295.4060 c) e) f) cited. Original Complaint Investigation 2662034/IL200280: Sections 295.5000 d) f) 5) j) 3) 4) 5), 295.6000 a) 5) 13) cited. Original Complaint Investigation 2662141/IL200324: No deficiency cited. Original Complaint Investigation 2662385/IL200389: No deficiency cited.

The establishment failed to ensure residents were free from abuse and neglect, and failed to provide services as specified in service plans, resulting in physical harm to a resident. The facility also failed to properly document medication administration and ensure medication policies were followed. Additionally, documentation of care such as showers was incomplete despite ongoing training and efforts to improve.

Complaint 25611577 / IL198761: Section 295.2000 c)4) cited.

The establishment admitted one resident who required assistance from more than one paid caregiver at a time, exceeding residency requirements.

Complaint 2563150/IL190023: Complaint can be substantiated. Violations cited.

The establishment failed to properly assess and update the service plan for resident R1 following multiple falls, resulting in serious injuries including a fractured pelvis. The facility did not update fall interventions or include all assistive devices and assistance levels in the service plan.

Complaint IL187282: no violation. Complaint IL1877005: no violation. Complaint IL186537: no violation. Complaint IL186407: no violation.

The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act for all complaints investigated.

The facility committed to corrective actions including ensuring tornado drills are conducted each shift, maintaining records of drills, completing tuberculosis skin tests for employees within required timeframes, and ensuring all new employees are CPR certified and trained. The Executive Director will audit compliance and monitor performance to prevent recurrence.

Complaint #179089: no violation.

The establishment was found in compliance with all applicable regulations during this complaint investigation.

The establishment failed to conduct required fire drills, did not have CPR certified staff on duty for several shifts, and failed to complete required tuberculin skin tests for employees and residents.

The facility committed to provide comprehensive onboarding, ongoing education and in-services for all staff, maintain up-to-date license and training records, and ensure service plans are reviewed annually or more often as needed and address the level of service the resident is receiving.