Inspection Reports for
Bickford of Crystal Lake

717 McHenry Ave, Crystal Lake, IL 60014, United States, IL, 60014

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4 Reports

2021–2025

Inspection Report — Oct 7, 2025

Complaint Investigation
Date: Oct 7, 2025

Visit Reason
Complaint Investigation 2519245/IL197749 and Complaint Investigation 2519722/IL197889. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint Details
Complaint 2519245/IL197749: no violations cited. Complaint 2519722/IL197889: no violations cited.
Findings
The establishment was found in compliance with all applicable regulations during the complaint investigations.

Inspection Report — Jun 16, 2025

Plan of Correction
Date: Jun 16, 2025

Visit Reason
This plan of correction responds to the complaint survey completed at Bickford of Crystal Lake on 6/4/25.

Findings
The facility committed to revising service plans for residents affected by acute gastroenteritis and implementing interventions to monitor symptoms and maintain safety through appropriate use of personal protective equipment.

Report Facts
Residents affected: 10

Employees mentioned
NameTitleContext

Inspection Report — Jun 4, 2025

Complaint Investigation
Date: Jun 4, 2025

Visit Reason
Complaint Investigation 2513343/ IL190314 - Section 295.4010a)d)e)g)A)C)2)3)h) cited.

Complaint Details
Complaint Investigation 2513343/ IL190314: Section 295.4010a)d)e)g)A)C)2)3)h) cited.
Findings
The facility failed to revise service plans and implement interventions during an outbreak of Acute Gastro Enteritis/Norovirus affecting eight residents and seven staff. The failures were confirmed by the Executive Director and Administrative Assistant/RN.

Deficiencies (1)
A4010 (295.4010 Service Plan) - The facility failed to revise residents' service plans to address an outbreak of Acute Gastro Enteritis/Norovirus, implement interventions to monitor symptoms and promote comfort, and maintain safety by identifying appropriate precautions and personal protective equipment.
Report Facts
Residents affected: 8 Staff affected: 7

Inspection Report — Oct 11, 2021

Date: Oct 11, 2021

Visit Reason
The document does not contain an A 000 Initial Comment block specifying the visit type.

Findings
The facility failed to report complete information about COVID-19 to the CDC's NHSN during a seven-day period, which has the potential to cause more than minimal harm to all residents.

Deficiencies (1)
F884 - The facility failed to report complete information about COVID-19 to the CDC's National Healthcare Safety Network during a seven-day period as required by regulation.
Report Facts
Residents affected: All residents potentially affected by failure to report COVID-19 data

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