Inspection Reports for
Bickford of Peoria
1920 W Willow Knolls Dr, Peoria, IL 61614, United States, IL, 61614
Back to Facility Profile10 Reports
Inspection Report — Jun 23, 2026
Complaint Investigation
Date: Jun 23, 2026
Visit Reason
Facility Reported Incident / IL201849 to 4/24/26 incident.
Findings
The establishment failed to report an incident with injury requiring hospitalization to the State Agency within 24 hours for one resident. The incident was reported late due to staff absence and delayed awareness of the resident's injuries.
Deficiencies (1)
A2050 (295.2050 Incident and Accident Reporting) - The establishment failed to report an incident with injury requiring hospitalization to the State Agency within 24 hours for one resident of three reviewed for falls.
Report Facts
Residents affected: 1
Inspection Report — Apr 1, 2026
Annual Inspection
Date: Apr 1, 2026
Visit Reason
Annual Licensure Survey and Facility Reported Incident to 2/7/26, IL200893.
Findings
The establishment failed to orient residents to emergency evacuation and conduct required drills. Multiple employee health and background check deficiencies were found. Resident service plans were not updated after falls. Tuberculosis testing was incomplete for staff and residents. A significant medication error involving a cancer medication omission was identified and not reported timely to the State Agency.
Deficiencies (10)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to orient four residents to disaster evacuation plans and failed to perform required emergency evacuation drills, list residents requiring assistance, and document drill evaluations.
A3000 (295.3000 Personnel Requirements, Qualifications and Training) - The establishment failed to ensure annual verifications were completed for twelve of fourteen employees who worked more than one year.
A3030 (295.3030 Initial Health Evaluation for Direct Care and Food Service Employees) - The establishment failed to ensure initial health evaluations including TB testing and annual screenings for eight of nine employees reviewed.
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to complete annual verification of employment through the Health Care Worker Registry for twelve employees who worked more than one year.
A4010 (295.4010 Service Plan) - The establishment failed to revise service plans to reflect care and services after falls for three of four residents reviewed.
A4050 (295.4050 Tuberculin Skin Test Procedures) - The establishment failed to conduct two-step TB testing for four residents and initial and annual TB testing for multiple staff.
A5000 (295.5000 Medication Reminders, Supervision of Self-Medication, Medication Administration and Storage) - The establishment failed to obtain physician ordered cancer medication upon admission for one resident, resulting in a 33-day omission.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure admission physician ordered medications were processed, received, and available to administer for one resident, causing a significant medication omission.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting) - The establishment failed to report a significant medication error to the State Agency within 24 hours for one resident.
A7000 (295.7000 Resident Records) - The establishment failed to maintain documentation of emergency evacuation orientation for four residents.
Report Facts
Residents affected: 4
Residents affected: 4
Residents affected: 4
Employees affected: 12
Employees affected: 8
Employees affected: 12
Residents affected: 3
Residents affected: 1
Inspection Report — Jan 20, 2026
Complaint Investigation
Date: Jan 20, 2026
Visit Reason
Original investigation of Complaint 2620716 / IL 199682 could not be completed due to resident R1 does not reside in the establishment.
Complaint Details
Complaint 2620716 / IL 199682 could not be completed due to resident R1 does not reside in the establishment.
Findings
The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Inspection Report — Jan 6, 2026
Original Licensing
Date: Jan 6, 2026
Visit Reason
Original Investigation IL 199334. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found in compliance with all applicable regulations during the original licensing investigation.
Inspection Report — Oct 7, 2025
Complaint Investigation
Date: Oct 7, 2025
Visit Reason
Complaint Investigation IL197805. For this survey, the Establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint IL197805: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this complaint investigation.
Inspection Report — Sep 9, 2025
Complaint Investigation
Date: Sep 9, 2025
Visit Reason
Complaint Investigation 2528480/IL197404. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint 2528480/IL197404: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this complaint investigation.
Inspection Report — Oct 22, 2024
Complaint Investigation
Date: Oct 22, 2024
Visit Reason
Original investigation of Complaint 2428274 / IL 179183. Complaint 2428503 / IL 179523 was called in for the wrong facility and was resubmitted for the correct one.
Complaint Details
Complaint 2428274 / IL 179183: no violations cited. Complaint 2428503 / IL 179523 was called in for the wrong facility and resubmitted.
Findings
The establishment was found in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Inspection Report — Sep 24, 2024
Complaint Investigation
Date: Sep 24, 2024
Visit Reason
Original investigation of Complaint 2427285 / IL 177867. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint 2427285 / IL 177867: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during the complaint investigation.
Inspection Report — Sep 9, 2024
Plan of Correction
Date: Sep 9, 2024
Visit Reason
This plan of correction answers the survey conducted on September 9, 2024.
Findings
The facility committed to educate the Executive Director on employment verification requirements and to verify employment status for all current employees through the Illinois Health Care Worker Registry. They will also implement audits of new hires and annual audits of all employees to ensure compliance.
Report Facts
Employees affected: 18
Inspection Report — Sep 3, 2024
Complaint Investigation
Date: Sep 3, 2024
Visit Reason
Original investigation of Complaint 2426102 / IL 176288. Violation 295.3040 cited.
Complaint Details
Complaint 2426102 / IL 176288: Violation 295.3040 cited.
Findings
The establishment failed to verify employment through the Health Care Worker Registry for 18 of 18 sampled caregivers. Staff were unaware that annual verification was required by the Assisted Living Regulations.
Deficiencies (1)
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to verify employment through the Health Care Worker Registry for 18 of 18 sampled caregivers.
Report Facts
Residents affected: 18
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