Inspection Reports for
Bickford of Peoria

1920 W Willow Knolls Dr, Peoria, IL 61614, United States, IL, 61614

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9 Reports

2024–2026

Inspection Report — Apr 1, 2026

Annual Inspection
Date: Apr 1, 2026

Visit Reason
Annual Licensure Survey combined with Facility Reported Incident to 2/7/26, IL200893.

Findings
The establishment was cited for multiple deficiencies including failure to orient residents to emergency evacuation, incomplete employee verifications and health evaluations, failure to revise resident service plans after falls, lack of tuberculosis testing for residents and staff, medication administration errors including a significant omission of a cancer medication for a resident, and failure to report the medication error timely. The facility does not perform emergency evacuation orientation or obtain resident signatures for it.

Deficiencies (10)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to orient four residents to the disaster evacuation plan and failed to perform required emergency evacuation drills, list residents requiring assistance, and document drill evaluations.
A3000 (295.3000 Personnel Requirements, Qualifications and Training) - The establishment failed to ensure annual verifications through the Health Care Worker Background Registry were completed for twelve of fourteen employees who have worked more than one year.
A3030 (295.3030 Initial Health Evaluation for Direct Care and Food Service Employees) - The establishment failed to ensure all staff obtained an initial health evaluation including tuberculosis testing and annual screening for eight of nine employees reviewed.
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to complete annual verification of employment through the Health Care Worker Registry for twelve employees who have worked more than one year.
A4010 (295.4010 Service Plan) - The establishment failed to revise service plans to reflect care and services after falls for three of four residents reviewed.
A4050 (295.4050 Tuberculin Skin Test Procedures) - The establishment failed to conduct tuberculosis testing for four residents reviewed for immunizations.
A5000 (295.5000 Medication Reminders, Supervision of Self-Medication, Medication Administration and Storage) - The establishment failed to ensure physician ordered medications were obtained upon admission for one resident, resulting in a 33-day omission of cancer medication.
A6000 (295.6000 Resident Rights) - The establishment failed to ensure admission physician ordered medications were processed, received, and available to administer for one resident, resulting in delayed cancer treatment and increased risk of harm.
A6010 (295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting) - The establishment failed to report a significant medication error to the State Agency within 24 hours for one resident.
A7000 (295.7000 Resident Records) - The establishment failed to maintain documentation of emergency evacuation orientation for four residents.
Report Facts
Residents: 42 Employees affected: 12 Employees affected: 8 Residents affected: 4 Residents affected: 4 Residents affected: 3 Residents affected: 1 Employees affected: 14

Inspection Report — Jan 20, 2026

Complaint Investigation
Date: Jan 20, 2026

Visit Reason
Original investigation of Complaint 2620716 / IL 199682 could not be completed due to resident R1 does not reside in the establishment.

Complaint Details
Complaint 2620716 / IL 199682 could not be completed due to resident R1 does not reside in the establishment.
Findings
For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Inspection Report — Jan 6, 2026

Original Licensing
Date: Jan 6, 2026

Visit Reason
Original Investigation IL 199334. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Findings
The establishment was found in compliance with all applicable regulations during the original licensing survey.

Inspection Report — Oct 7, 2025

Complaint Investigation
Date: Oct 7, 2025

Visit Reason
Complaint Investigation IL197805. For this survey, the Establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint Details
Complaint IL197805: no violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this complaint investigation.

Inspection Report — Sep 9, 2025

Complaint Investigation
Date: Sep 9, 2025

Visit Reason
Complaint Investigation 2528480/IL197404. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint Details
Complaint 2528480/IL197404: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this complaint investigation.

Inspection Report — Oct 22, 2024

Complaint Investigation
Date: Oct 22, 2024

Visit Reason
Original investigation of Complaint 2428274 / IL 179183. Complaint 2428503 / IL 179523 was called in for the wrong facility and was resubmitted for the correct one.

Complaint Details
Complaint 2428274 / IL 179183: no violations cited. Complaint 2428503 / IL 179523: called in for wrong facility and resubmitted.
Findings
For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Inspection Report — Sep 24, 2024

Complaint Investigation
Date: Sep 24, 2024

Visit Reason
Original investigation of Complaint 2427285 / IL 177867. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.

Complaint Details
Complaint 2427285 / IL 177867: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during the complaint investigation.

Inspection Report — Sep 3, 2024

Complaint Investigation
Date: Sep 3, 2024

Visit Reason
Original investigation of Complaint 2426102 / IL 176288. Violation 295.3040 cited.

Complaint Details
Complaint 2426102 / IL 176288: Violation 295.3040 cited.
Findings
The establishment failed to verify employment through the Health Care Worker Registry for all 18 sampled caregivers, as they were unaware this was a regulatory requirement.

Deficiencies (1)
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to verify employment through the Health Care Worker Registry for 18 of 18 sampled caregivers.
Report Facts
Residents affected: 18

Report


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