20 Reports
Inspection Report — Apr 14, 2026
Complaint Investigation State
Date: Apr 14, 2026
Visit Reason
On-site complaint investigation of complaints 00164954, 00163173, 00163154, 00163153 and 00163148 at an Assisted Living Center, conducted 14 April 2026.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00164954, 00163173, 00163154, 00163153 and 00163148 conducted on April 14, 2026.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 5
Inspection Report — Mar 9, 2026
Annual Inspection State
Date: Mar 9, 2026
Visit Reason
On-site complaint investigation and annual compliance inspection of complaints 00161399 and 00161136 at an Assisted Living Center, conducted on March 9, 2026.
Complaint Details
This Statement of Deficiencies supersedes the SOD sent on March 25, 2026. The deficiencies were found during the on-site compliance inspection and investigation of complaints 00161399 and 00161136, conducted on March 9, 2026.
Findings
The inspection found six deficiencies related to resident safety, staff competency verification, tuberculosis screening, service plan completion, acceptance of residents confined to bed or chair, and pet licensing. Plans of correction were provided for all deficiencies.
Deficiencies (6)
R9-10-803 — The manager failed to ensure the health, safety, or welfare of a resident was not placed at risk of harm when staff attempted a one-person transfer of a resident requiring two-person assist, resulting in a fall and injury.
R9-10-806 — The manager failed to ensure that a caregiver's skills and knowledge were verified and documented before providing physical health services for two employees, posing a risk to resident care.
R9-10-807 — The manager failed to ensure that three residents provided evidence of freedom from infectious tuberculosis within seven calendar days after occupancy, posing a TB exposure risk.
R9-10-808 — The manager failed to ensure a resident had a service plan completed no later than 14 calendar days after acceptance, leaving no documented direction for services.
R9-10-814 — The manager failed to ensure the facility obtained a written medical determination every six months that a resident confined to bed or chair had needs that could be met by the facility, risking unmet care needs.
R9-10-820 — The manager failed to ensure pets were licensed consistent with local ordinances, as two dogs lacked current Maricopa County licenses.
Report Facts
Deficiencies cited: 6
Complaints investigated: 2
Inspection Report — Feb 5, 2026
Complaint Investigation State
Date: Feb 5, 2026
Visit Reason
On-site complaint investigation of complaints 00152246, 00157934, and 00157937 at an Assisted Living Center, conducted 5 February 2026.
Complaint Details
An on-site complaint investigation for complaint 00152246, 00157934, and 00157937 was conducted on February 5, 2026. No deficiencies were found.
Findings
No deficiencies were found during this complaint investigation.
Report Facts
Complaints investigated: 3
Inspection Report — Feb 2, 2026
Enforcement State
Date: Feb 2, 2026
Visit Reason
Civil monetary penalty, action 00152823 (invoice INV-320476), assessed 2 February 2026.
Findings
A $750.00 penalty was assessed and paid in full on 21 February 2026.
Report Facts
Penalty amount: 750
Amount paid: 750
Amount remaining: 0
Inspection Report — Dec 2, 2025
Complaint Investigation State
Date: Dec 2, 2025
Visit Reason
On-site complaint investigation of complaints 00152044 and 00152059 at an Assisted Living Center, conducted 2 December 2025.
Complaint Details
This Statement of Deficiencies (SOD) supersedes the SOD sent on December 9, 2025. No deficiencies were found during the on-site investigation of complaints 00152044 and 00152059 conducted on December 2, 2025.
Findings
No deficiencies were found during the investigation of the complaints.
Report Facts
Complaints investigated: 2
Inspection Report — Nov 28, 2025
Complaint Investigation State
Date: Nov 28, 2025
Visit Reason
On-site complaint investigation of complaint 00151582 at an Assisted Living Center, conducted 28 November 2025.
Complaint Details
The following deficiencies were found during the on-site investigation of complaint 00151582 conducted on November 28, 2025.
Findings
Two deficiencies were found related to personnel documentation. The facility failed to ensure evidence of freedom from infectious tuberculosis and current CPR training documentation were provided by employees.
Deficiencies (2)
R9-10-806 — The manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis as required, posing a potential TB exposure risk to residents.
R9-10-806 — The manager failed to ensure a caregiver provided current CPR training documentation including demonstration of ability before providing assisted living services, posing a risk during emergencies.
Report Facts
Deficiencies cited: 2
Inspection Report — Oct 7, 2025
Complaint Investigation State
Date: Oct 7, 2025
Visit Reason
On-site complaint investigation of complaints 00146658, 00146672, and 00143076 at an Assisted Living Center, conducted 7 October 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00146658, 00146672, and 00143076 conducted on October 6, 2025.
Findings
No deficiencies were found during the on-site investigation of the complaints.
Report Facts
Complaints investigated: 3
Inspection Report — Oct 6, 2025
State
Date: Oct 6, 2025
Visit Reason
Off-site desktop review to modify the licensed capacity from 112 directed care to 34 directed care and 78 personal care at an Assisted Living Center, conducted 6 October 2025.
Findings
This inspection resulted in no citations or deficiency findings.
Inspection Report — Jul 2, 2025
Complaint Investigation State
Date: Jul 2, 2025
Visit Reason
On-site complaint investigation of complaints 00134350 and 00132920 at an Assisted Living Center, conducted 2 July 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaints 00134350 and 00132920 conducted on July 2, 2025.
Findings
No deficiencies were found during the inspection.
Report Facts
Complaints investigated: 2
Inspection Report — May 15, 2025
Complaint Investigation State
Date: May 15, 2025
Visit Reason
On-site complaint investigation of complaint 00128903 at an Assisted Living Center, conducted 15 May 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00128903 conducted on May 15, 2025.
Findings
No deficiencies were found during the inspection.
Inspection Report — Apr 9, 2025
Complaint Investigation State
Date: Apr 9, 2025
Visit Reason
On-site complaint investigation of complaint 00125973 at an Assisted Living Center, conducted 9 April 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00125973 conducted on April 9, 2025.
Findings
No deficiencies were found during the inspection.
Inspection Report — Mar 7, 2025
Complaint Investigation State
Date: Mar 7, 2025
Visit Reason
On-site complaint investigation at an Assisted Living Center, conducted 7 March 2025.
Findings
Ten deficiencies were cited during this complaint investigation. No evidence details were provided for the deficiencies.
Deficiencies (10)
R9-10-113 — The facility failed to provide evidence that a manager, caregiver, assistant caregiver, employee, or volunteer with more than eight hours per week of direct resident interaction had proof of freedom from infectious tuberculosis.
The facility failed to ensure that transport and services provided to residents were properly coordinated, evaluated before and after transport, and documented according to policies and procedures.
The facility failed to ensure that residents were treated with dignity, respect, and consideration.
R9-10-814 — The facility accepted or retained a resident confined to a bed or chair due to inability to ambulate, contrary to licensing restrictions.
The facility failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in bedrooms of residents receiving directed care services.
The facility failed to store medication in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage.
The facility failed to conduct evacuation drills that included all individuals on the premises except those with documented medical exemptions and ensured sufficient caregivers for residents not evacuated.
The facility failed to maintain poisonous or toxic materials in labeled containers in a locked area separate from food preparation, dining areas, and medications, inaccessible to residents.
The facility failed to maintain equipment used at the assisted living facility in working order.
R9-10-120 — The facility failed to ensure that individuals authorized to administer opioids identified the patient's need, monitored the patient's response, and documented these actions in the patient's medical record.
Report Facts
Deficiencies cited: 10
Inspection Report — Feb 4, 2025
Annual Inspection State
Date: Feb 4, 2025
Visit Reason
On-site complaint investigation of complaints AZ00222531 and AZ00222878 combined with a compliance (annual) inspection at an Assisted Living Center, conducted on February 4, 2025.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00222531, and AZ00222878, conducted on February 4, 2025.
Findings
This inspection found 11 deficiencies related to personnel tuberculosis documentation, resident transportation evaluations, resident dignity and respect, acceptance and retention of residents with mobility limitations, emergency alert systems, medication storage, evacuation drills, storage of toxic materials, equipment maintenance, and opioid prescribing and monitoring policies. No deficiencies were waived or excused.
Deficiencies (11)
R9-10-113 — The manager failed to ensure personnel records included documentation of freedom from infectious tuberculosis for two of ten personnel sampled, posing a potential TB exposure risk to residents.
The manager failed to ensure required evaluations and documentation were completed before and after resident transportation to a dialysis clinic, including communication with receiving health care institutions and transport details.
The manager failed to ensure a resident was treated with dignity, respect, and consideration, as the resident reported feeling afraid of a caregiver and described rough handling during transfers without use of a transfer belt.
R9-10-814 — The manager failed to ensure written determinations from a primary care provider were obtained and updated every six months for two residents confined to a bed or chair due to inability to ambulate, posing a safety risk.
The manager failed to ensure a mechanical means to alert employees to resident needs or emergencies was available and functioning in bedrooms on the memory care unit, with several call system alerts not working.
The manager failed to ensure medications were stored in a separate locked area, as medications were observed stored in resident bedrooms on the memory care unit, posing a health and safety risk.
The manager failed to ensure evacuation drills included all individuals on the premises, as documentation did not indicate participation of all employees and residents.
The manager failed to ensure toxic materials were stored in a locked area inaccessible to residents, as cleaning supplies were observed unlocked on a housekeeping cart in a hallway by resident rooms.
The manager failed to ensure equipment was maintained in working order, as the nurse call system was not functioning in several rooms on the Memory Care Unit.
R9-10-120 — The manager failed to establish, document, and implement policies and procedures for opioid administration that covered assessment, monitoring, and documentation of patients' opioid needs and responses.
R9-10-120 — The manager failed to ensure authorized individuals documented identification of the need for opioid administration and monitoring of its effects in a resident's medical record, posing a health and safety risk.
Report Facts
Deficiencies cited: 11
Inspection Report — Dec 16, 2024
Complaint Investigation State
Date: Dec 16, 2024
Visit Reason
On-site complaint investigation of complaint AZ00220329 at an Assisted Living Center, conducted 16 December 2024.
Complaint Details
An on-site investigation of complaint AZ00220329 was conducted on December 16, 2024, and no deficiencies were cited.
Findings
No deficiencies were cited during this inspection.
Inspection Report — Oct 31, 2024
Complaint Investigation State
Date: Oct 31, 2024
Visit Reason
On-site complaint investigation of complaint AZ00218076 at an Assisted Living Center, conducted 31 October 2024.
Complaint Details
An on-site investigation of complaint AZ00218076 was conducted on October 31, 2024, and no deficiencies were cited.
Findings
No deficiencies were cited during this inspection.
Inspection Report — Sep 5, 2024
Complaint Investigation State
Date: Sep 5, 2024
Visit Reason
On-site complaint investigation of complaints AZ00215564 and AZ00215608 at an Assisted Living Center, conducted 5 September 2024.
Complaint Details
This Statement of Deficiencies (SOD) supersedes the SOD issued on September 24, 2024: An on-site investigation of complaints AZ00215564 and AZ00215608 was conducted on September 5, 2024, and the following deficiencies were cited.
Findings
Two deficiencies were cited related to failure to administer a staff training program on fall prevention and failure to implement policies for responding to residents' sudden, intense, or out-of-control behavior.
Deficiencies (2)
36-420.01 — The governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery, posing a risk if staff were unable to meet resident needs during an emergency.
Policies and procedures — The manager failed to ensure policies and procedures were established, documented, and implemented to protect residents by responding appropriately to sudden, intense, or out-of-control behavior, including reassessment after incidents.
Report Facts
Deficiencies cited: 2
Inspection Report — Aug 13, 2024
Complaint Investigation State
Date: Aug 13, 2024
Visit Reason
On-site complaint investigation of complaints AZ00214433 and AZ00214450 at an Assisted Living Center, conducted 13 August 2024.
Complaint Details
An on-site investigation of complaint AZ00214433 and AZ00214450 was conducted on August 13, 2024 and no deficiencies were cited.
Findings
No deficiencies were cited during this inspection.
Inspection Report — Aug 8, 2024
Complaint Investigation State
Date: Aug 8, 2024
Visit Reason
On-site complaint investigation of complaints AZ00210125 and AZ00213696 at an Assisted Living Center, conducted 8 August 2024.
Complaint Details
An on-site investigation of complaints AZ00210125 and AZ00213696 were conducted on August 8, 2024 and the following deficiency was cited :
Findings
The inspection found one deficiency related to failure to provide required documentation to emergency responders. The facility did not include all necessary information in the written document provided during an emergency response for one resident.
Deficiencies (1)
36-420.04 — The manager failed to provide to the emergency responder a written document that included all required information such as the reason for the emergency call, pharmacy contact, assisted living home contact details, and HIPAA release for one resident. The facility staff was not fully familiar with the statute and had not updated documentation accordingly.
Report Facts
Deficiencies cited: 1
Inspection Report — Mar 13, 2024
Original Licensing State
Date: Mar 13, 2024
Visit Reason
Off-site initial inspection for a change of ownership at an Assisted Living Center conducted on March 13, 2024.
Findings
No deficiencies were found during this inspection.
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