16 Reports
Inspection Report — Apr 9, 2026
Complaint Investigation State
Date: Apr 9, 2026
Visit Reason
On-site complaint investigation of complaint 00164923 at an Assisted Living Center, conducted 9 April 2026.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00164923 conducted on April 9, 2026.
Findings
No deficiencies were found during the complaint investigation.
Report Facts
Complaints investigated: 1
Inspection Report — Feb 10, 2026
Annual Inspection State
Date: Feb 10, 2026
Visit Reason
On-site complaint investigation and annual compliance inspection of complaints 00105438, 00131955, 00136285, 00144875, and 00156867 at an Assisted Living Center, conducted 10 February 2026.
Complaint Details
The following deficiencies were found during the on-site compliance and investigation of complaints 00105438, 00131955, 00136285, 00144875, and 00156867 conducted on February 10, 2026.
Findings
Two deficiencies were found related to resident documentation and medication administration. The facility failed to ensure required documentation for a resident's level of care and administered medication not in compliance with a medication order.
Deficiencies (2)
R9-10-807 — The manager failed to ensure that one resident's admission documentation included required dated and signed evidence of expected level of care, including need for continuous medical services, nursing services, or restraints.
R9-10-817 — The manager failed to ensure a medication was administered in compliance with the medication order, resulting in a medication error for one resident.
Report Facts
Deficiencies cited: 2
Complaints investigated: 5
Inspection Report — Oct 9, 2025
State
Date: Oct 9, 2025
Visit Reason
Off-site desktop review conducted on 9 October 2025 to remove directed care services from the license at an Assisted Living Center.
Findings
This inspection resulted in no citations or deficiency findings.
Inspection Report — Apr 18, 2025
Complaint Investigation State
Date: Apr 18, 2025
Visit Reason
On-site complaint investigation at an Assisted Living Center, conducted 18 April 2025.
Findings
Nine deficiencies were cited during this complaint investigation. No evidence text was provided for any of the deficiencies.
Deficiencies (9)
No evidence text provided for Deficiency #1.
No evidence text provided for Deficiency #2.
No evidence text provided for Deficiency #3.
No evidence text provided for Deficiency #4.
No evidence text provided for Deficiency #5.
No evidence text provided for Deficiency #6.
No evidence text provided for Deficiency #7.
No evidence text provided for Deficiency #8.
No evidence text provided for Deficiency #9.
Report Facts
Deficiencies cited: 9
Inspection Report — Dec 11, 2024
Complaint Investigation State
Date: Dec 11, 2024
Visit Reason
On-site complaint investigation of complaint AZ00220241 at an Assisted Living Center, conducted 11 December 2024.
Complaint Details
An on-site investigation of complaint AZ00220241 was conducted on December 11, 2024 and the following deficiency was cited.
Findings
The inspection found one deficiency related to failure to provide required documentation to emergency responders for a resident. The facility did not have a standardized form or documented evidence of the information provided to emergency responders.
Deficiencies (1)
36-420.04 — The assisted living home failed to provide the required documentation to an emergency responder for one resident, including a standardized form or documented information as required by state law.
Report Facts
Deficiencies cited: 1
Inspection Report — Oct 29, 2024
Complaint Investigation State
Date: Oct 29, 2024
Visit Reason
On-site complaint investigation of complaint AZ00217577 at an Assisted Living Center, conducted 29 October 2024.
Complaint Details
This Statement of Deficiencies supercedes the SOD issued on October 30, 2024. An on-site investigation of complaint AZ00217577 was conducted on October 29, 2024, revealing multiple deficiencies including failure to provide requested documentation and failure to properly report and investigate suspected abuse.
Findings
The inspection found nine deficiencies related to failure to comply with documentation requests, failure to report and investigate suspected abuse, lack of a quality management plan, and failure to verify caregiver skills. The facility did not provide required reports and documentation, posing risks to resident safety and regulatory compliance.
Deficiencies (9)
A.R.S. § 36-424 — The licensee failed to provide complete acquiescence in an inspection by refusing to produce requested incident and investigative reports, hindering determination of substantial compliance.
Documentation delay — The manager failed to provide required documentation to the Department within two hours after a request, preventing verification of compliance.
Documentation submission failure — The manager failed to submit required documentation to the licensing unit after a Department request, including incident and investigative reports and quality management documents.
R9-10-803.J — After having reasonable basis to believe abuse or neglect occurred, the manager failed to report, document, and investigate the suspected abuse as required, posing a potential safety risk.
Quality management plan failure — The manager failed to implement and document an ongoing quality management program as required, risking ineffective management of resident services.
Quality management report retention failure — The manager failed to maintain the quality management report and supporting documentation for at least 12 months after submission to the governing authority.
Caregiver skills verification failure — The manager failed to verify and document a caregiver's skills and knowledge before providing physical health services, risking resident safety.
Caregiver qualifications failure — The manager failed to ensure caregivers had the necessary qualifications, experience, skills, and knowledge to meet resident needs and ensure safety, evidenced by improper resident handling causing bruising.
Resident dignity failure — The manager failed to ensure a resident was treated with dignity, respect, and consideration, as a caregiver disregarded the resident's request and caused bruising; the incident was not properly reported or investigated.
Report Facts
Deficiencies cited: 9
Inspection Report — Oct 29, 2024
Enforcement State
Date: Oct 29, 2024
Visit Reason
Civil monetary penalty, action 00110335 (invoice INV-271077), assessed 29 October 2024.
Findings
A $25000 penalty was assessed and paid in full on 22 April 2025.
Report Facts
Penalty amount: 25000
Amount paid: 25000
Amount remaining: 0
Inspection Report — Oct 15, 2024
Complaint Investigation State
Date: Oct 15, 2024
Visit Reason
On-site complaint investigation of complaint AZ00217376 at an Assisted Living Center, conducted 15 October 2024.
Complaint Details
An on-site investigation of complaint AZ00217376 was conducted on October 15, 2024, and the following deficiencies were cited.
Findings
The inspection found three deficiencies related to incomplete signatures on service plans, inadequate documentation of services provided, and failure to treat a resident with dignity and respect. These deficiencies posed risks to resident care and rights.
Deficiencies (3)
The manager failed to ensure a resident had a written service plan signed and dated by the resident or representative, the manager, or the nurse who reviewed the plan, for three of five residents sampled.
The manager failed to ensure a caregiver documented the services provided in the resident's medical record for five residents, including omissions and inaccurate dates.
The manager failed to ensure a resident was treated with dignity, respect, and consideration, including an incident of verbal abuse and unauthorized taking of resident's food by a caregiver who was subsequently terminated.
Report Facts
Deficiencies cited: 3
Inspection Report — Aug 6, 2024
Enforcement State
Date: Aug 6, 2024
Visit Reason
Civil monetary penalty, action 00110772 (invoice INV-257699), assessed 6 August 2024.
Findings
A $500.00 penalty was assessed and paid in full on 27 September 2024.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Jul 22, 2024
Complaint Investigation State
Date: Jul 22, 2024
Visit Reason
On-site complaint investigation of complaints AZ00213067 and AZ00213058 at an Assisted Living Center, conducted 22 July 2024.
Complaint Details
An on-site investigation of complaints AZ00213067, AZ00213058 were conducted on July 22, 2024, and the following deficiencies were cited:
Findings
The inspection found one deficiency related to the failure to ensure a resident was treated with dignity, respect, and consideration. The facility terminated the staff member involved for not meeting company standards.
Deficiencies (1)
A manager failed to ensure a resident was treated with dignity, respect, and consideration. The resident was subjected to verbal and emotional abuse by a staff member who was subsequently terminated.
Report Facts
Deficiencies cited: 1
Inspection Report — May 21, 2024
Enforcement State
Date: May 21, 2024
Visit Reason
Civil monetary penalty, action 00111202 (invoice INV-258000), assessed 21 May 2024.
Findings
A $500.00 penalty was assessed and paid in full on 7 July 2024.
Report Facts
Penalty amount: 500
Amount paid: 500
Amount remaining: 0
Inspection Report — Apr 30, 2024
Annual Inspection State
Date: Apr 30, 2024
Visit Reason
On-site compliance (annual) inspection of an Assisted Living Center conducted on April 30, 2024.
Findings
Three deficiencies were found related to caregiver CPR documentation, incomplete resident service plans, and missing medication administration documentation.
Deficiencies (3)
The manager failed to ensure a caregiver provided current documentation of cardiopulmonary resuscitation (CPR) training before providing assisted living services. The CPR certification was from an online course without hands-on training and was not considered current.
R9-10-808 — The manager failed to ensure service plans for residents receiving personal care included skin maintenance, sufficient hydration, and incontinence care to maintain the highest practicable level of independence for five of five residents sampled.
The manager failed to ensure medication administered to a resident was documented in the resident's medical record. Specifically, a dose of Gabapentin was not documented as given on April 18, 2024.
Report Facts
Deficiencies cited: 3
Inspection Report — Mar 13, 2024
Original Licensing State
Date: Mar 13, 2024
Visit Reason
Off-site initial compliance inspection for a change of ownership at an Assisted Living Center, conducted 13 March 2024.
Findings
No deficiencies were found during this inspection.
Report
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