Inspection Reports for
Brookdale Tanque Verde

R9-10-810 — The manager failed to ensure a resident was treated with dignity, respect, and consideration, as staff continued personal care while the resident was on the floor and pulled the resident by arm and leg. This deficient practice posed a risk if personnel could not react to the resident's needs or emergencies.

The manager failed to ensure a caregiver had current documentation of first aid training certification specific to adults, although CPR certification was present. This posed a risk if an employee was unable to meet a resident's needs during an emergency.

The manager failed to ensure a resident's written service plan was signed and dated by the resident or their representative when updated. The service plan for one resident lacked the required signature and date.

F.2.b — The facility failed to ensure exit doors to the courtyard alerted employees of a resident's egress. All three doors observed did not sound an alarm, posing a risk if the facility was unaware of a resident's whereabouts.

The manager failed to ensure evacuation drills included all individuals on the premises or documentation for residents who could not be evacuated due to medical reasons. Documentation was incomplete for drills conducted in January and July 2024.

The manager failed to ensure a resident had a written service plan signed and dated by the resident or resident's representative and the manager, when initially developed and when updated, for two of four residents sampled.

Disaster plan review — The manager failed to ensure a disaster plan was reviewed at least once every 12 months, and no evidence of an annual disaster plan review was available.