Inspection Reports for
Brookdale Walla Walla

Complaint #227640 alleged issues with the fire panel. Investigation revealed the fire panel was not working due to air compressor problems. The issue was corrected on site with no fire department response needed and no violations found.

The fire panel was found to be malfunctioning due to an issue with the air compressor affecting the sprinkler system design. The fire watch was implemented immediately, the fire panel was repaired, and no IFC violations were observed.

The investigation was complaint-related with complaint numbers 197716 and 198441. The facility failed their fire re-inspection initially but corrected all but two violations by 10/07/2025. The remaining violations were corrected before the follow-up inspection on 12/19/2025.

The follow-up inspection on 12/19/2025 found no deficiencies and confirmed that all previously cited violations were corrected. The facility meets the Assisted Living Facility licensing requirements.

Complaint #198441 alleged that a legally deaf resident would not be able to hear the fire alarm and requested a visual alarm. The complaint was investigated and found unsubstantiated with no violations observed.

The facility was found to have an automatic fire alarm, sprinkler system, and audible smoke detectors in sleeping areas. No IFC violations were observed, and the facility was educated about adding visual alarms if desired.

All violations noted during previous related inspections have been corrected. The current inspection found no outstanding violations and the facility was approved.

Multiple fire safety violations were identified during the inspection, including issues with smoke alarms and door latches. All violations were corrected on site except for the smoke alarms in resident rooms, which require replacement due to age.

The follow-up inspection found no deficiencies and confirmed that all previously cited licensing law and regulation deficiencies were corrected.

The complaint investigation involved allegations that a resident was left in soiled clothing, another resident had to provide incontinent care, the identified resident was not fed properly, and a sexual abuse allegation involving a staff member. The investigation found no failed provider practice for the first set of allegations but identified a failed practice for not reporting sexual abuse to law enforcement. The facility investigation met minimal regulatory guidelines, and the alleged victim reported feeling safe. The sexual abuse reporting failure was cited and corrected.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. The prior deficiency related to failure to report sexual abuse to local law enforcement was corrected, and the facility implemented a plan of correction including staff training and monitoring.

The complaint investigation involved allegations about care conferences, medication timing, glaucoma eye drop administration, call light response delays, communication with family, quarantine monitoring, hearing aid care, apartment cleanliness, care plan adherence, staff interactions, and transportation. Citations were issued for failure to develop care plans, medication administration failures, and call light response delays. Other allegations were not substantiated.

The investigation identified failed provider practices resulting in citations for lack of initial care plans, medication administration failures, and delayed call light responses. Other allegations were found to have no failed practice. The facility was cited for deficient practices under WAC 388-78A-2130, WAC 388-78A-2210, and WAC 388-78A-2660/RCW 70.129.

The complaint investigation (Complaint #83791) substantiated that the named resident did not receive medications for 24 hours after returning from a Skilled Nursing Facility, resulting in a failed provider practice and citations. The transportation allegation was not substantiated as the facility followed policy and reimbursed charges posted in error.

The investigation found that the facility failed to provide necessary medication and treatments to the named resident for over 24 hours due to failure to communicate changes in the resident's needs, constituting a failed provider practice with citations written. The allegation regarding transportation was not substantiated as the facility followed policy and reimbursed erroneous charges.

All violations noted during previous related inspections have been corrected, and the facility was approved at this inspection.

The inspection was triggered by multiple complaints (50758, 48222, 54767, 54868) alleging medication cart key missing causing insulin delays, residents not receiving prescribed medications resulting in emergency room visits, and potential financial exploitation related to undocumented narcotic destruction. Investigations confirmed failed provider practices in medication administration, documentation, and resident care, leading to citations.

The facility was found not in compliance with Assisted Living Facility requirements due to multiple deficiencies in medication services, including failure to ensure medications were administered as prescribed, failure to maintain accurate medication destruction logs, failure to assess residents properly, failure to maintain communication systems, and failure to maintain clean and safe facilities. Several residents missed medications causing health risks and hospitalizations. The facility was cited for these deficiencies and required to submit a plan of correction.

The licensee failed to ensure medications were administered as prescribed to eight residents, resulting in emotional distress, emergency medical services for one resident, hospitalization for another, and possible decline in chronic conditions for all eight. A civil fine of $1,000 was imposed based on these violations.