Inspection Reports for
Cadence at Rancho Cucamonga by Cogir

The report documents the signing of an amended complaint report; no specific deficiencies or findings are detailed in the provided text.

The facility was found to be operating within approved capacity and in good repair with no obstructions, sufficient furniture, clean bathrooms, and proper safety equipment. Food supply and care staff coverage were adequate, and all staff had criminal record clearance. A review of resident and staff files and medication audits revealed no deficiencies.

The complaint investigation was triggered by allegations including rough handling of residents, yelling, unmet incontinence care needs, unclean bed sheets, unexplained injury, lack of dignity in staff relationships, insufficient observation for changes in functioning, and inadequate night supervision. All allegations were found unsubstantiated due to lack of evidence.

The investigation found all allegations to be unsubstantiated based on interviews with seven residents and five staff members, observations, record reviews, and facility walkthroughs. Residents and staff consistently denied mistreatment, neglect, or inadequate supervision, and records supported sufficient staffing and care.

The complaint investigation was substantiated for allegations that staff did not seek timely medical attention for a resident's serious injury and refused to assist a resident with toileting and dressing. The allegations that staff handled a resident in a rough manner causing injury and left a resident with soiled bedding were unsubstantiated. An immediate civil penalty of $500 was assessed.

The investigation substantiated allegations that staff did not seek timely medical attention for a resident's serious injury and refused to assist a resident with toileting and dressing, posing immediate health, safety, and personal rights risks. Other allegations regarding rough handling of a resident and leaving a resident with soiled bedding were unsubstantiated.

The facility was found to be operating within approved capacity and in good repair with no obstructions, sufficient furniture, clean bathrooms, and proper safety equipment. Staff had required clearances and certifications, medications were dispensed appropriately, and no deficiencies were cited.

The Licensing Program Analyst conducted interviews and reviewed documentation related to the incident. No deficiencies were cited during this visit.

The facility was found to be operating within capacity and in compliance with physical plant, food service, care and supervision, administration, and medical related service requirements. No deficiencies were cited during the inspection.

The inspection found the facility in compliance with infection control practices, including COVID-19 symptom screening, PPE availability, and a COVID mitigation plan. No deficiencies were observed or cited during the visit.

The facility was observed to have appropriate screening procedures, adequate PPE supplies, fire safety equipment, and suitable living accommodations including assisted living and memory care units. The fire inspection was conducted and approved, and the facility appears ready for licensure.