Inspection Reports for
Charter Memory Care of Moline
221 11th Avenue, Moline, IL, 61265
Back to Facility Profile6 Reports
Inspection Report — Apr 16, 2026
Annual Inspection
Date: Apr 16, 2026
Visit Reason
Annual Licensure Survey: 295.2040a)c)3)e)g)h), 295.3000a)b)f)1)g), 295.3040, 295.4010a)d)e).
Findings
The establishment failed to ensure residents participated in disaster drills and were identified on drill logs, failed to have CPR certified staff on all shifts for seventeen days, failed to maintain healthcare worker background check documentation prior to hire for several staff, and failed to update and individualize fall interventions and service plans for three residents.
Deficiencies (4)
A2040 (295.2040 Disaster Preparedness) - The establishment failed to ensure residents participated in disaster drills and were identified on drill participation logs or resident roster, creating a substantial probability of severe harm or death to residents.
A3000 (295.3000 Personnel Requirements, Qualifications and Training) - The establishment failed to ensure at least one direct care staff had CPR training on all shifts for seventeen days and failed to maintain a previous staff member's CPR records for at least 12 months after employment.
A3040 (295.3040 Health Care Worker Background Check) - The establishment failed to provide dates for healthcare worker background checks to ensure searches were conducted prior to hire for multiple staff members.
A4010 (295.4010 Service Plan) - The establishment failed to update and individualize fall interventions and service plans for three residents reviewed, despite multiple falls documented.
Report Facts
Residents affected: 38
Residents affected: 3
Days without CPR coverage: 17
Inspection Report — Jun 10, 2025
Plan of Correction
Date: Jun 10, 2025
Visit Reason
This plan of correction answers the annual survey conducted at Charter Memory Care on May 28, 2025, related to ASL510007.
Findings
The facility committed to complete an audit of all team member files by June 30, 2025, to verify current CPR certifications and to schedule CPR training on July 9, 2025, including a demonstration of each participant's ability to perform CPR.
Inspection Report — May 28, 2025
Annual Inspection
Date: May 28, 2025
Visit Reason
Annual Licensure Survey.
Findings
The establishment failed to have a direct care staff person currently certified in CPR on duty during 15 separate night shifts between April 1, 2025 and May 28, 2025.
Deficiencies (1)
A3000 (295.3000 Personnel Requirments, Qualifns, and Trng) - The establishment failed to have a direct care staff person currently certified in CPR on duty at all times, affecting all 30 residents.
Report Facts
Residents affected: 30
Number of shifts: 15
Inspection Report — Oct 13, 2024
Complaint Investigation
Date: Oct 13, 2024
Visit Reason
Original investigation of Complaint 2427147 / IL 177680. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint 2427147 / IL 177680: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during the complaint investigation.
Inspection Report — Aug 29, 2024
Complaint Investigation
Date: Aug 29, 2024
Visit Reason
Original investigation of FRI IL 177123. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
FRI IL 177123: The incident can be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations during this investigation.
Inspection Report — Aug 8, 2024
Complaint Investigation
Date: Aug 8, 2024
Visit Reason
Original investigation of complaint 2426083 / IL 176267. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint 2426083 / IL 176267: Complaint cannot be substantiated. No violations cited.
Findings
The establishment was found in compliance with all applicable regulations. No violations were cited during this complaint investigation.
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