Inspection Reports for
Charter Senior Living of Bay City

MI, 48708

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3 Reports

2018–2025

Inspection Report — Jul 24, 2025

Complaint Investigation
Date: Jul 24, 2025

Visit Reason
Investigation of a complaint received on 2025-07-17 about financial exploitation, purchasing items for the facility, spoiled food, pest issues, and staff competency.

Complaint Details
Resident A is being financially exploited and charged extra for home repairs: not established. Resident A has purchased items for the facility: established. Kitchen staff not removing spoiled food: not established. Facility has cockroach issues: not established. Facility hiring incompetent staff on drugs: not established.
Findings
One rule violation was established regarding handling of resident funds and valuables; other allegations were not substantiated.

Deficiencies (1)
R 400.15315 Handling of resident funds and valuables: Resident A purchased washers, dryers, and gardening tools on their own accord and refused to return appliances when asked.
Report Facts
Corrective action plan due: 15

Inspection Report — Jan 16, 2025

Renewal
Date: Jan 16, 2025

Visit Reason
Renewal inspection of the adult foster care family home license.

Findings
The home was found in non-compliance with 5 rules; a written corrective action plan was required before the license is renewed.

Deficiencies (5)
R 400.15205 Health of a licensee, direct care staff, administrator, other employees, those volunteers under the direction of the licensee, and members of the household: there were no annual health reviews on file for staff Owen Brey and Amber Wilson.
R 400.15208 Direct care staff and employee records: there was no verification of reference checks on file for staff Owen Brey.
R 400.15301 Resident admission criteria; resident assessment plan; emergency admission; resident care agreement; physician's instructions; health care appraisal: there was no verification on file that resident care agreements had been annually reviewed for Resident A, Resident B, or Resident C.
R 400.15401 Environmental health: water temperature readings at multiple kitchenette sinks in resident bedrooms were above 120 degrees Fahrenheit. Repeat violation.
R 400.15402 Food service: three freezers in the basement of the facility were not equipped with thermometers.
Report Facts
Corrective action plan due: 15

Employees mentioned
NameTitleContext
Owen BreyStaffNamed in the annual health review and reference check findings
Amber WilsonStaffNamed in the annual health review finding

Inspection Report — Jun 13, 2018

Original Licensing
Date: Jun 13, 2018

Visit Reason
Original license application for a 20-bed adult foster care facility.

Findings
The applicant was in compliance with the licensing act and applicable administrative rules at the time of licensure.

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