Inspection Reports for
Commonwealth Senior Living at the Ballentine
7211 Granby Street, NORFOLK, VA, 23505
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Inspection Reports Summary
Covers 13 inspections · Feb 2021 – Feb 2026Visit Reason
This report covers 13 inspections of Commonwealth Senior Living at the Ballentine from February 10, 2021 to February 24, 2026 by the Virginia Department of Social Services, including one complaint visit.
Complaint Details
A complaint investigation was conducted on March 16, 2021 regarding buildings and grounds. The investigation supported allegations of non-compliance and one violation was issued.
Findings
Across that history VDSS cited 42 violations under 30 distinct standards. 12 of the 13 visits ended with violations cited and 1 with none.
Deficiencies (46)
22VAC40-73-680-M: Facility failed to ensure medications were properly stored as refrigerated per pharmacy label.
22VAC40-73-410-A: Facility failed to provide timely orientation upon admission including mealtimes and call system use.
22VAC40-73-350-B: Facility failed to ascertain and document sex offender status prior to admission timely.
22VAC40-73-450-C: ISP did not include identified needs for mechanical soft diet and mechanical support for transferring.
22VAC40-73-450-H: ISP care and services were not provided as specified, causing allergic reaction to seafood.
22VAC40-73-1150-A: Doors to unprotected areas were not secured or monitored, allowing resident elopement.
22VAC40-73-460-D: Facility failed to provide supervision to prevent resident elopement from safe secure unit.
22VAC40-73-410-A: Facility failed to provide orientation upon admission including emergency procedures and call system.
22VAC40-73-680-B: Medications were not kept in pharmacy issued container with label until administered.
22VAC40-73-870-A: Interior and exterior of buildings were not maintained in good repair and clean.
22VAC40-73-580-E: Facility failed to monitor resident weight monthly as ordered and documented.
22VAC40-73-50-B: Facility failed to obtain written acknowledgment of disclosure receipt from resident or representative.
22VAC40-73-870-I: Facility failed to ensure elevator inspection certificate was current and valid.
22VAC40-73-1150-A: Doors to unprotected areas were not secured or monitored, allowing resident elopement.
22VAC40-73-460-D: Facility failed to provide supervision to prevent resident elopement from safe secure unit.
22VAC40-73-970-E: Fire and emergency evacuation drill records lacked required detailed documentation.
22VAC40-90-40-C: Employee with convictions for barrier crimes was employed, violating eligibility rules.
22VAC40-73-870-A: Facility interior was not maintained in good repair; water observed on basement floor.
22VAC40-73-680-D: Medications were administered not in accordance with physician's instructions.
22VAC40-73-290-B: Facility failed to post name of current on-site person in charge properly.
22VAC40-73-450-C: ISP did not include description of identified needs based on other sources timely.
22VAC40-73-350-B: Facility failed to ascertain and document sex offender status prior to admission.
22VAC40-73-1150-A: Doors to unprotected areas were not secured or monitored, allowing resident elopement.
22VAC40-73-460-D: Facility failed to provide supervision to prevent resident elopement from safe secure unit.
22VAC40-73-110-1: Staff failed to be considerate and respectful of rights and dignity of residents.
22VAC40-73-970-A: Facility failed to conduct fire drills on each shift quarterly as required.
22VAC40-73-430-H-1: Facility failed to provide discharge statement including actions taken to assist resident.
22VAC40-73-250-D: Facility failed to ensure annual TB risk assessments were completed for staff.
22VAC40-73-260-C: Facility failed to post listing of staff certified in first aid or CPR.
22VAC40-73-70-A: Facility failed to report major incidents to licensing office within 24 hours.
22VAC40-73-990-C: Facility failed to document emergency procedure exercises every six months.
22VAC40-73-310-D: Facility failed to provide written assurance of appropriate license to resident prior to admission.
22VAC40-73-110-1: Staff failed to be considerate and respectful of rights and dignity of residents.
22VAC40-73-290-B: Facility failed to post name of current on-site person in charge properly.
22VAC40-73-260-C: Facility failed to post listing of staff certified in first aid or CPR.
22VAC40-73-70-A: Facility failed to report major incidents to licensing office within 24 hours.
22VAC40-73-350-B: Facility failed to ascertain and document sex offender status prior to admission.
22VAC40-73-250-D: Facility failed to ensure annual TB risk assessments were completed for staff.
22VAC40-73-430-H-1: Facility failed to provide discharge statement including actions taken to assist resident.
22VAC40-73-990-C: Facility failed to document emergency procedure exercises every six months.
22VAC40-73-970-A: Facility failed to conduct fire drills on each shift quarterly as required.
22VAC40-73-310-D: Facility failed to provide written assurance of appropriate license to resident prior to admission.
22VAC40-73-110-1: Staff failed to be considerate and respectful of rights and dignity of residents.
22VAC40-73-290-B: Facility failed to post name of current on-site person in charge properly.
22VAC40-73-450-C: ISP did not include identified needs for mechanical soft diet and mechanical support for transferring.
22VAC40-73-350-B: Facility failed to ascertain and document sex offender status prior to admission timely.
Report Facts
Violations cited: 42
Distinct standards: 30
Inspections on page: 13
Inspections with violations: 12
Complaint visits: 1
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