Smaller home · May offer a more intimate, personalized care environment.
Commonwealth Senior Living at the Ballentine
Commonwealth Senior Living at the Ballentine is a multi-level senior care community in Norfolk, Virginia, providing assisted living, memory care, and short-term stay. Serving 71 residents with an 88-bed capacity, the community is currently operating at 81% occupancy. Managed by Patrice Cherry under the Commonwealth Senior Living brand, the monthly rates start at approximately $4,050.
This location has earned various regional and state accolades, such as being named the Best Assisted Living in Norfolk for 2021 and the Best Memory Care in Norfolk and Hampton for 2022. Additionally, it was recognized as one of the Top Retirement Communities for 2025 by Virginia Living Magazine, highlighting a consistent dedication to quality programming and a resident-centered approach to care.
In terms of regulatory history, the community has undergone 10 inspections, each resulting in violations, a 100% violation rate higher than the Virginia average of 64.3%. Additionally, the total number of deficiencies is 37, which is slightly above the state average of 32. The most recent inspection in July 2025 identified a significant safety concern involving unsecured doors and resident elopement. Previous reports have also cited recurring issues with medication management, documentation, and resident supervision. While no complaint investigations were substantiated in these records and no fines were issued, families are still encouraged to ask about the specific corrective measures implemented following the elopement report.
An active daily lifestyle featuring farm-to-table meals prepared by chefs, a “Travel the World” enrichment program, and regular social outings is provided. The environment is also pet-friendly for cats and dogs weighing under 25 pounds. Private and companion suites, with daily housekeeping and weekly linen services, are also provided. Specialized associates are available at all hours, and the professional care team includes licensed nurses and CNAs accessible 24 hours a day.
Commonwealth Senior Living at the Ballentine is well-suited for older adults seeking a vibrant social atmosphere alongside structured support, as well as for families looking for memory care with established regional prestige. While the dining program and award history are impressive highlights, interested families should consider the recent inspection findings.
Community insights.
About this community
Commonwealth Senior Living at the Ballentine is administered by Patrice Cherry.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 28 deficiencies 0 complaints 1 inspection
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. Virginia state average• Deficiencies per inspection (937% above) 3 Better Metrics better than Virginia average:
• Total deficiencies (13% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 28 | 32 | This facility has 13% fewer total deficiencies than a typical Virginia assisted living residence (28 vs. VA avg 32).↓ 13% better |
|
Deficiencies per inspection
| 28.0 | 2.7 | This facility has 937% more deficiencies per inspection than a typical Virginia assisted living residence (28 vs. VA avg 2.7).↑ 937% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 1 | 14 | This facility has had 93% fewer total inspections than the Virginia average (1 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 93% fewer |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 0 | 7 | This facility has 100% fewer total complaints than a typical Virginia assisted living residence (0 vs. VA avg 7).↓ 100% better |
|
Complaints per year
| 0 | 7 | This facility has 100% fewer complaints per year than a typical Virginia assisted living residence (0 vs. VA avg 7).↓ 100% better |
Living Spaces & Floor Plans for Commonwealth Senior Living at the Ballentine
Places of interest near Commonwealth Senior Living at the Ballentine
4.4 miles from city center
Estimated distance in miles from Norfolk's city center to Commonwealth Senior Living at the Ballentine's address, calculated via Google Maps.
Calculate Travel Distance to Commonwealth Senior Living at the Ballentine
Add your location
Compare Assisted Living around Norfolk
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Province Place of DePaul | AL MC | Norfolk (Talbot Park) | 97
Facility
97
VA AVG
94
Rank
#130 / 311 | No |
29
Facility
29
VA AVG
45
Rank
#239 / 336 | Private Rooms | Linda Underdown |
45.4%
Facility
45.4%
VA AVG
69.8%
Rank
#229 / 249 | 1 | 100%
Facility
100%
VA AVG
59.1%
Rank
#243 / 303 | 28
Facility
28
VA AVG
7
Rank
#300 / 303 | 28
Facility
28
VA AVG
32
Rank
#246 / 248 | 28.0
Facility
28.0
VA AVG
2.3
Rank
#239 / 248 |
| Acclaim at East Beach | AL IL MC | Norfolk (East Ocean View) | 92
Facility
92
VA AVG
94
Rank
#144 / 311 | Yes |
55
Facility
55
VA AVG
45
Rank
#119 / 336 | Studio / 1 Bed / 2 Bed | Damian Polewczak |
25.0%
Facility
25.0%
VA AVG
69.8%
Rank
#247 / 249 | 1 | 100%
Facility
100%
VA AVG
59.1%
Rank
#22 / 303 | 2
Facility
2
VA AVG
7
Rank
#105 / 303 | 4
Facility
4
VA AVG
32
Rank
#33 / 248 | 4.0
Facility
4.0
VA AVG
2.3
Rank
#41 / 248 |
| Commonwealth Senior Living at Leigh Hall | AL MC RC | Norfolk | 90
Facility
90
VA AVG
94
Rank
#148 / 311 | No |
63
Facility
63
VA AVG
45
Rank
#73 / 336 | - | Claudia Salazar |
63.3%
Facility
63.3%
VA AVG
69.8%
Rank
#135 / 249 | 1 | 100%
Facility
100%
VA AVG
59.1%
Rank
#282 / 303 | 11
Facility
11
VA AVG
7
Rank
#253 / 303 | 34
Facility
34
VA AVG
32
Rank
#200 / 248 | 34.0
Facility
34.0
VA AVG
2.3
Rank
#164 / 248 |
| Commonwealth Senior Living at the Ballentine | AL MC RC | Norfolk | 88
Facility
88
VA AVG
94
Rank
#156 / 311 | No |
43
Facility
43
VA AVG
45
Rank
#177 / 336 | - | Patrice Cherry |
86.4%
Facility
86.4%
VA AVG
69.8%
Rank
#74 / 249 | 1 | 100%
Facility
100%
VA AVG
59.1%
Rank
#287 / 303 | 1
Facility
1
VA AVG
7
Rank
#68 / 303 | 28
Facility
28
VA AVG
32
Rank
#175 / 248 | 28.0
Facility
28.0
VA AVG
2.3
Rank
#207 / 248 |
| Harbor’s Edge | AL IL MC NH SNF | Norfolk | 83
Facility
83
VA AVG
94
Rank
#176 / 311 | No |
86
Facility
86
VA AVG
45
Rank
#22 / 336 | - | Senece Midgett |
68.7%
Facility
68.7%
VA AVG
69.8%
Rank
#147 / 249 | 1 | 100%
Facility
100%
VA AVG
59.1%
Rank
#287 / 303 | 0
Facility
0
VA AVG
7
Rank
#1 / 303 | 38
Facility
38
VA AVG
32
Rank
#182 / 248 | 38.0
Facility
38.0
VA AVG
2.3
Rank
#231 / 248 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
Commonwealth Senior Living at the Ballentine is located in NORFOLK, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Commonwealth Senior Living at the Ballentine
Is Commonwealth Senior Living at the Ballentine in a walkable area?
Commonwealth Senior Living at the Ballentine has a walk score of 43. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
When does Commonwealth Senior Living at the Ballentine's license expire?
According to VA state health department records, Commonwealth Senior Living at the Ballentine's license expires on April 3, 2027.
What is the occupancy rate at Commonwealth Senior Living at the Ballentine?
Commonwealth Senior Living at the Ballentine's occupancy is 86.4%.
Does Commonwealth Senior Living at the Ballentine have different floorplan options?
Yes — see the floorplan options available at Commonwealth Senior Living at the Ballentine on this page.
Are pets allowed at Commonwealth Senior Living at the Ballentine?
No, Commonwealth Senior Living at the Ballentine has a no-pet policy.
Who is the administrator of Commonwealth Senior Living at the Ballentine?
Patrice Cherry is the administrator of Commonwealth Senior Living at the Ballentine.
How many beds does Commonwealth Senior Living at the Ballentine have?
Commonwealth Senior Living at the Ballentine has 88 beds.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




