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Commonwealth Senior Living at the Ballentine
Assisted Living, Memory Care & Respite Care · Norfolk, VA
Exterior view of Commonwealth Senior Living at the Ballentine Elegant dining room setup with tables and chairs Brightly decorated resident room with two beds and floral accents Cozy private resident room with bed and chair Cozy reading nook with bookshelves and armchair Architectural floor plan of a bedroom and bath Architectural floor plan of a bedroom and living area Commonwealth Senior Living at Georgian Manor, assisted living in Chesapeake, VA — Garden area with gazebo and colorful flower arrangements Commonwealth Senior Living at Leigh Hall, assisted living in Norfolk, VA — Seniors in a garden with staff member Commonwealth Senior Living at Georgian Manor, assisted living in Chesapeake, VA — Cozy living room with fireplace and comfortable seating Commonwealth Senior Living at Leigh Hall, assisted living in Norfolk, VA — Senior woman and young girl smiling together outdoors Residents enjoying a painting activity with staff. A dining scene with a chef serving food to a resident A resident participating in an activity with staff assistance Residents enjoying a snack with staff in a common area Staff member embracing a resident in a facility corridor

Commonwealth Senior Living at the Ballentine

Assisted Living, Memory Care & Respite Care · Norfolk, VA
7211 Granby Street, Norfolk, VA 23505 View map Calculator: See prices in your area
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Overview of Commonwealth Senior Living at the Ballentine

Commonwealth Senior Living at the Ballentine is a multi-level senior care community in Norfolk, Virginia, providing assisted living, memory care, and short-term stay. Serving 71 residents with an 88-bed capacity, the community is currently operating at 81% occupancy. Managed by Patrice Cherry under the Commonwealth Senior Living brand, the monthly rates start at approximately $4,050.

This location has earned various regional and state accolades, such as being named the Best Assisted Living in Norfolk for 2021 and the Best Memory Care in Norfolk and Hampton for 2022. Additionally, it was recognized as one of the Top Retirement Communities for 2025 by Virginia Living Magazine, highlighting a consistent dedication to quality programming and a resident-centered approach to care.

In terms of regulatory history, the community has undergone 10 inspections, each resulting in violations, a 100% violation rate higher than the Virginia average of 64.3%. Additionally, the total number of deficiencies is 37, which is slightly above the state average of 32. The most recent inspection in July 2025 identified a significant safety concern involving unsecured doors and resident elopement. Previous reports have also cited recurring issues with medication management, documentation, and resident supervision. While no complaint investigations were substantiated in these records and no fines were issued, families are still encouraged to ask about the specific corrective measures implemented following the elopement report.

An active daily lifestyle featuring farm-to-table meals prepared by chefs, a “Travel the World” enrichment program, and regular social outings is provided. The environment is also pet-friendly for cats and dogs weighing under 25 pounds. Private and companion suites, with daily housekeeping and weekly linen services, are also provided. Specialized associates are available at all hours, and the professional care team includes licensed nurses and CNAs accessible 24 hours a day.

Commonwealth Senior Living at the Ballentine is well-suited for older adults seeking a vibrant social atmosphere alongside structured support, as well as for families looking for memory care with established regional prestige. While the dining program and award history are impressive highlights, interested families should consider the recent inspection findings.

Facility Direct Line (757) 440-7400
Facility Direct Line (757) 440-7400

Capacity and availability

Residents per day
71
Bed community size
88-bed community Rank #189 / 365Bed count — State benchmarkedThis home is ranked 189th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 43 / 100 Rank #221 / 434Walk Score — State benchmarkedThis home is ranked 221st out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
81%
Rank #101 / 293Occupancy rate — State benchmarkedThis home is ranked 101st out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
71 / 88
Average occupied beds in Virginia homes 98 beds

Awards

Best Assisted Living in Norfolk, Virginia for 2021
Best Memory Care in Norfolk and Hampton, Virginia for 2022
Top Retirement Communities by Virginia Living Magazine for 2025.

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 4, 2027

Ownership & Operating Entity

Commonwealth Senior Living at the Ballentine is administered by Patrice Cherry.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Short-Term Stays

Additional Policies & Features

Pets Allowed
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Emergency Call System
Dining
Housekeeping
Pet Friendly
ActivitiesDaily activities, trips, and social programs

Pricing & Financial Information

Starting Price$4,050 per month

Contact Commonwealth Senior Living at the Ballentine

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 37 deficiencies 1 complaint 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 3 Worse Metrics worse than Virginia average:
• Total deficiencies (16% above)
• Inspections with deficiencies (11% above)
• Inspection deficiency rate (56% above) 2 Better Metrics better than Virginia average:
• Total complaints (86% below)
• Complaints per year (86% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3732 This facility has 16% more total deficiencies than a typical Virginia assisted living residence (37 vs. VA avg 32).↑ 16% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1014 This facility has had 29% fewer total inspections than the Virginia average (10 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 109 This facility has 11% more inspections with deficiencies than a typical Virginia assisted living residence (10 vs. VA avg 9).↑ 11% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%64% This facility has 36 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (100% vs. VA avg 64%).↑ 36% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 17 This facility has 86% fewer total complaints than a typical Virginia assisted living residence (1 vs. VA avg 7).↓ 86% better
Complaints per year Info Average complaints per year since 2021. 0.21.4 This facility has 86% fewer complaints per year than a typical Virginia assisted living residence (0.2 vs. VA avg 1.4).↓ 86% better
Show Inspection Reports

Living Spaces & Floor Plans for Commonwealth Senior Living at the Ballentine

Commonwealth Senior Living at the Ballentine, assisted living in Norfolk, VA — Floor plan of a senior living apartment layout
Memory Care
Layout

Places of interest near Commonwealth Senior Living at the Ballentine

Address 4.4 miles from city center Info Estimated distance in miles from Norfolk's city center to Commonwealth Senior Living at the Ballentine's address, calculated via Google Maps.

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Address

Compare Assisted Living around Norfolk

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Province Place of DePaul
AL
MC
Norfolk (Talbot Park)
97
Facility 97
VA AVG 96
Rank #160 / 365
No
29
Facility 29
VA AVG 45
Rank #312 / 434
Private RoomsLinda Underdown 45.4% 43
74%
Facility 74%
VA AVG 64.3%
Rank #250 / 330
28
Facility 28
VA AVG 7
Rank #327 / 330
202
Facility 202
VA AVG 32
Rank #269 / 271
4.7
Facility 4.7
VA AVG 2.3
Rank #243 / 271
Acclaim at East Beach
AL
IL
MC
Norfolk (East Ocean View)
92
Facility 92
VA AVG 96
Rank #175 / 365
Yes
55
Facility 55
VA AVG 45
Rank #149 / 434
Studio / 1 Bed / 2 BedDamian Polewczak 25.0% 5
20%
Facility 20%
VA AVG 64.3%
Rank #30 / 330
2
Facility 2
VA AVG 7
Rank #117 / 330
4
Facility 4
VA AVG 32
Rank #35 / 271
0.8
Facility 0.8
VA AVG 2.3
Rank #48 / 271
Commonwealth Senior Living at the Ballentine
AL
MC
RC
Norfolk
88
Facility 88
VA AVG 96
Rank #189 / 365
No
43
Facility 43
VA AVG 45
Rank #221 / 434
-Patrice Cherry 80.7% 10
100%
Facility 100%
VA AVG 64.3%
Rank #313 / 330
1
Facility 1
VA AVG 7
Rank #78 / 330
37
Facility 37
VA AVG 32
Rank #190 / 271
3.7
Facility 3.7
VA AVG 2.3
Rank #226 / 271
Harbor’s Edge
AL
IL
MC
NH
SNF
Norfolk
83
Facility 83
VA AVG 96
Rank #210 / 365
No
86
Facility 86
VA AVG 45
Rank #30 / 434
-Ms. Senece Midgett 68.7% 8
88%
Facility 88%
VA AVG 64.3%
Rank #288 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
39
Facility 39
VA AVG 32
Rank #197 / 271
4.9
Facility 4.9
VA AVG 2.3
Rank #245 / 271
Harbor‘s Edge
AL
IL
MC
NH
SNF
Norfolk (Fort Norfolk)
33
Facility 33
VA AVG 96
Rank #332 / 365
Yes
46
Facility 46
VA AVG 45
Rank #200 / 434
1 Bed / 2 Bed / 3 Bed- 89.4% -----
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Financial Assistance for
Assisted Living in Virginia

Commonwealth Senior Living at the Ballentine is located in NORFOLK, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Commonwealth Senior Living at the Ballentine

Is Commonwealth Senior Living at the Ballentine in a walkable area?

Commonwealth Senior Living at the Ballentine has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Commonwealth Senior Living at the Ballentine's license expire?

According to VA state health department records, Commonwealth Senior Living at the Ballentine's license expires on March 4, 2027.

What is the occupancy rate at Commonwealth Senior Living at the Ballentine?

Commonwealth Senior Living at the Ballentine's occupancy is 81%.

Does Commonwealth Senior Living at the Ballentine have different floorplan options?

Yes — see the floorplan options available at Commonwealth Senior Living at the Ballentine on this page.

Are pets allowed at Commonwealth Senior Living at the Ballentine?

No, Commonwealth Senior Living at the Ballentine has a no-pet policy.

Who is the administrator of Commonwealth Senior Living at the Ballentine?

Patrice Cherry is the administrator of Commonwealth Senior Living at the Ballentine.

How many beds does Commonwealth Senior Living at the Ballentine have?

Commonwealth Senior Living at the Ballentine has 88 beds.

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