Inspection Reports for
Daylesford Crossing

1450 Lancaster Ave, Paoli, PA 19301, United States, PA, 19301

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36 Reports

2016–2026

Notice — Apr 16, 2026

Date: Apr 16, 2026

Visit Reason
The document serves to notify the facility that a waiver request to 55 Pa.Code § 2600.54(a)(2) regarding direct care staff qualifications has been granted.

Findings
The waiver allows a specific employee educated outside the United States to serve as a direct care staff person under specified conditions, including documentation of education and training. The waiver will be reviewed annually during inspections to ensure compliance.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Sep 24, 2025

Renewal
Date: Sep 24, 2025

Visit Reason
The inspection was conducted as a renewal visit to review compliance and verify the submitted plan of correction for the facility.

Findings
The inspection identified multiple deficiencies including unsecured resident records, incomplete fire safety training, improper scheduling of fire drills, medication record inaccuracies, improper medication administration by unqualified staff, and failure to follow prescriber's orders. Plans of correction were accepted and implemented with ongoing compliance measures.

Citations (9)
Resident records were found unsecured and accessible without proper authorization in the Secured Dementia Care Unit.
A staff person did not receive required annual fire safety training by a qualified expert during 2024.
Fire drills were routinely held only at the end of the month and not on weekends, contrary to requirements.
A resident's medication record lacked a current list of all prescription, CAM, and OTC medications present.
Non-insulin injections were administered by staff persons not qualified to give such injections.
Prescription and OTC medications were not stored according to manufacturer instructions, including expired medications not removed timely.
A resident's glucometer was not calibrated to the correct date, risking inaccurate readings.
A resident's medication administration record did not reflect correct dosing instructions, conflicting with pharmacy label and lacking current orders.
Medications were administered without documented measurement of required vital signs per prescriber's special instructions.
Report Facts
Residents Served: 72 Secured Dementia Care Unit Residents Served: 14 Hospice Current Residents: 5 Residents with Mobility Need: 23 Residents Age 60 or Older: 72 Total Daily Staff: 95 Waking Staff: 71

Notice — Aug 26, 2025

Date: Aug 26, 2025

Visit Reason
The document serves to notify the facility that their request to waive the requirement for direct care staff to have a high school diploma, GED, or active registry status was granted due to education received outside the United States.

Findings
The waiver is granted with conditions including documentation of education and training to be maintained by the facility and subject to annual review during inspections. Noncompliance with conditions may result in waiver termination or other licensing actions.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Mar 20, 2025

Complaint Investigation
Date: Mar 20, 2025

Visit Reason
The inspection visit occurred due to a complaint and incident investigation at the facility.

Complaint Details
The visit was complaint-related and included an incident. The submitted plan of correction was accepted and fully implemented.
Findings
The facility was found to have a deficiency related to the failure to complete a written cognitive preadmission screening within 72 hours prior to admission to the secured dementia care unit. The submitted plan of correction was accepted and fully implemented.

Citations (1)
Failure to complete a written cognitive preadmission screening within 72 hours prior to admission to the secured dementia care unit.
Report Facts
Residents Served: 83 Residents Served: 18 Current Residents: 9 Residents Age 60 or Older: 83 Residents with Mental Illness: 1 Residents with Mobility Need: 33

Employees mentioned
NameTitleContext
Health and Wellness DirectorResponsible for assessments and re-education regarding preadmission screening requirements.
Executive DirectorConducted audit of preadmission screening forms and responsible for ongoing compliance.

Inspection Report — Mar 12, 2025

Complaint Investigation
Date: Mar 12, 2025

Visit Reason
The inspection was conducted as a complaint and incident investigation regarding allegations of resident abuse and reporting violations.

Complaint Details
The complaint involved allegations that a resident was hit in the head and that the facility delayed reporting this abuse to the appropriate agencies. The allegations were substantiated by the findings of delayed reporting.
Findings
The facility failed to immediately report suspected resident abuse to the local area agency on aging and the Department within required timeframes. Staff involved in the delayed reporting are no longer employed, and re-education and monitoring plans have been implemented.

Citations (2)
Failure to immediately report suspected abuse of a resident as required by the Older Adult Protective Services Act.
Failure to report the incident to the Department’s personal care home regional office or complaint hotline within 24 hours.
Report Facts
Residents Served: 60 Secured Dementia Care Unit Residents Served: 22 Hospice Current Residents: 8 Residents Age 60 or Older: 60 Residents with Mobility Need: 35 Total Daily Staff: 95 Waking Staff: 71

Inspection Report — Oct 7, 2024

Renewal
Date: Oct 7, 2024

Visit Reason
The inspection was conducted as a full, unannounced review for renewal, complaint, and incident reasons at the facility.

Findings
The inspection identified multiple deficiencies including failure to post current license and emergency procedures conspicuously, privacy concerns related to video monitoring, unlocked poisonous materials and medications, inadequate lighting in a resident's bedroom, lack of soap dispensers in secured dementia care unit bathrooms, incomplete fire drill records, non-fire resistant cushions in the smoking area, and medication storage and record-keeping issues. Plans of correction were accepted with proposed completion dates and ongoing compliance monitoring.

Citations (12)
The home's 2600 regulations book and current license inspection summary, dated 12/28/23, was not posted in a conspicuous and public place in the home.
A sign indicated video monitoring in the home, but cameras record and retain footage for 3 to 4 weeks, raising privacy concerns.
Lysol Disinfectant Spray was unlocked, unattended, and accessible to residents in the secured dementia care unit, where residents cannot safely use or avoid poisons.
Resident in bedroom 112 did not have access to a source of light that can be turned on/off at bedside.
The secured dementia care unit's bathrooms located in resident bedrooms did not have a soap dispenser.
The home's emergency procedures were not posted in a conspicuous and public place in the home.
Fire drill records for multiple dates did not include the exit routes used for evacuation.
The home's designated smoking area had cushions present that did not indicate they are fire resistant.
Several unlocked, unattended medications were found in Resident #1's and Resident #2's bedrooms; Resident #2 shares a room with a resident unable to self-administer medications.
Resident #2's record did not include a current list of medications.
Two bottles of spray were unlocked, unattended, and accessible in resident bedroom 112.
Four loose pills were found in Resident #1's medicine cabinet.
Report Facts
Residents Served: 75 Secured Dementia Care Unit Residents Served: 15 Current Hospice Residents: 8 Total Daily Staff: 109 Waking Staff: 82

Notice — Jul 18, 2024

Date: Jul 18, 2024

Visit Reason
The document serves to notify the facility that a waiver request to 55 Pa.Code § 2600.54(a)(2) regarding direct care staff qualifications has been granted.

Findings
The waiver allows a specific employee to serve as direct care staff based on an equivalent education credential from outside the United States, subject to documentation and annual review during inspections.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Notice — Jun 18, 2024

Date: Jun 18, 2024

Visit Reason
The document serves to notify the administrator of Sage Senior Living that a waiver request to 55 Pa.Code § 2600.54(a)(2) regarding direct care staff qualifications has been granted.

Findings
The waiver allows a specified individual to serve as direct care staff despite not meeting the standard Pennsylvania nurse aide registry requirements, based on submitted education credentials from outside the United States. The waiver is subject to annual review during inspections and compliance with specified conditions.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Dec 28, 2023

Complaint Investigation
Date: Dec 28, 2023

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The inspection was triggered by a complaint and incident; no deficiencies or citations were found.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 69 Secured Dementia Care Unit Residents Served: 12 Hospice Current Residents: 8 Residents Age 60 or Older: 69 Residents with Mobility Need: 36

Notice — Nov 28, 2023

Date: Nov 28, 2023

Visit Reason
The document serves to notify the facility that a waiver request to 55 Pa.Code § 2600.54(a)(2) regarding direct care staff qualifications has been granted.

Findings
The waiver allows a specific employee to serve as direct care staff despite education obtained outside the United States, subject to documentation and annual review during inspections.

Employees mentioned
NameTitleContext
Theresa HarmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — Jul 20, 2023

Monitoring
Date: Jul 20, 2023

Visit Reason
The visit was a monitoring inspection conducted as a partial, unannounced review of the facility on 07/20/2023 to verify compliance and the implementation of a submitted plan of correction.

Findings
The submitted plan of correction was determined to be fully implemented. A deficiency was noted regarding incomplete written cognitive preadmission screenings for two residents admitted to the Secure Dementia Care Unit, which was corrected and followed up with reeducation and auditing plans.

Citations (1)
Resident #1 and Resident #2 admitted to the Secure Dementia Care Unit had incomplete written cognitive preadmission screenings that did not indicate a diagnosis.
Report Facts
Residents Served: 75 Residents Served: 16 Current Residents: 14 Resident Support Staff: 39 Total Daily Staff: 174 Waking Staff: 131 Residents Age 60 or Older: 75 Residents with Mental Illness: 3 Residents with Mobility Need: 60

Notice — Jul 17, 2023

Date: Jul 17, 2023

Visit Reason
The document serves to notify the granting of a waiver for a direct care staff person at Daylesford Crossing who received education in Puerto Rico, allowing them to serve despite not meeting the usual Pennsylvania nurse aide registry requirements.

Findings
The waiver is granted under specific conditions including documentation of education and training to be maintained by the facility. The Department will review this waiver annually during inspections to ensure compliance.

Employees mentioned
NameTitleContext
Theresa HarmanBureau Director, Human Services LicensingSigned the waiver approval letter.

Inspection Report — May 22, 2023

Renewal
Date: May 22, 2023

Visit Reason
The inspection was conducted as part of a renewal, complaint, provisional, and incident review for Daylesford Crossing facility.

Findings
The facility was found to be in compliance overall, but multiple deficiencies were identified related to medication administration errors, staff qualifications and training, safety and emergency preparedness, documentation, and facility maintenance. Plans of correction were submitted and accepted with ongoing monitoring and re-education required.

Citations (22)
Resident 1 did not receive prescribed medications several times in April 2023 and medication errors were not reported to the department.
Direct care staff person A does not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Staff person A did not receive orientation on fire safety and emergency preparedness topics on the first day of work.
Staff person A did not complete training on resident rights, emergency medical plan, mandatory abuse reporting, and reporting of incidents within 40 hours of work.
Direct care staff person B did not receive training in personal care service needs during training year 2022.
The home's dumpster was not covered on 5/22/23 at 10:34 am.
Exit from the courtyard to the courtyard stairwell was blocked by 2 chairs on 5/23/23 at 10:40 am.
Resident 2 did not have a medical evaluation documented on a form specified by the Department.
A 2-week menu was not posted in the home on 5/22/23.
Staff person B administered medications without proper certification.
Resident 4's medications were incorrectly labeled.
Morphine was administered to Resident 1 but not signed out on the controlled substance log; glucose readings for Resident 2 were inconsistently documented.
Resident 1 refused scheduled medications several times in April 2023 and refusals were not reported to the prescriber.
Resident 1 was not administered Morphine Sulfate on several dates as prescribed.
Resident 3's prescribed medication was not available in the home on 5/23/23.
Medication errors were not reported to the resident, designated person, and prescriber.
Staff person B had not completed a Department-approved medication administration course but administered medications.
Staff person B administered insulin without completing required diabetes education and competency testing.
Resident 5’s preadmission screening form did not include a determination that the resident's needs could be met by the home.
Resident 2’s initial assessment did not include an assessment for understanding instructions.
Resident 3’s assessment did not mention history of suicide attempt or ideations.
Directions for operating the home's locking mechanism were not conspicuously posted near the door to the courtyard exit in the Secure Dementia Care Unit.
Report Facts
Inspection Dates: 2 Staffing Hours: 126 Waking Staff: 95 Residents Served: 80 Memory Care Residents Served: 17 Hospice Residents: 12 Residents Age 60 or Older: 80 Residents Diagnosed with Mental Illness: 3 Residents with Mobility Need: 46 Medication Errors: 3 Medication Audits: 10

Employees mentioned
NameTitleContext
Health & Wellness DirectorNamed in multiple medication error findings, re-education, and compliance monitoring
Executive DirectorNamed in re-education and compliance monitoring related to staff training and facility safety
Business Office ManagerResponsible for auditing employee files and training compliance
Dining Services DirectorResponsible for menu posting compliance
Building EngineerResponsible for daily audits of dumpster and exit obstructions

Inspection Report — Feb 6, 2023

Complaint Investigation
Date: Feb 6, 2023

Visit Reason
The inspection visit on 02/06/2023 was conducted as a complaint investigation and included a fine. The visit was unannounced and included a follow-up on a plan of correction submission.

Complaint Details
The visit was complaint-related and included a fine. The plan of correction was accepted on 02/15/2023 and fully implemented by 04/06/2023.
Findings
The inspection found a medication administration record violation where a resident's medication was not documented as administered at the correct time. The submitted plan of correction was accepted and later determined to be fully implemented.

Citations (1)
Resident #1’s medication administration record did not indicate that Levothyroxine was administered at the correct time on 1/19/23.
Report Facts
Residents Served: 78 Secured Dementia Care Unit Residents Served: 16 Hospice Residents: 9 Residents with Mobility Need: 25

Inspection Report — Jan 23, 2023

Complaint Investigation
Date: Jan 23, 2023

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The inspection was complaint-related with no deficiencies found; substantiation status is not explicitly stated.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 72 Secured Dementia Care Unit Residents Served: 17 Hospice Residents: 9 Residents Age 60 or Older: 72 Residents with Mobility Need: 41 Total Daily Staff: 113 Waking Staff: 85

Inspection Report — Dec 12, 2022

Monitoring
Date: Dec 12, 2022

Visit Reason
The visit was a monitoring inspection conducted by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, to assess compliance at the facility.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 73 Secured Dementia Care Unit Residents Served: 20 Hospice Current Residents: 7 Residents Age 60 or Older: 73 Residents Diagnosed with Mental Illness: 1 Residents with Mobility Need: 38 Resident Support Staff Hours: 0 Total Daily Staff Hours: 111 Waking Staff Hours: 83

Inspection Report — Nov 18, 2022

Enforcement
Date: Nov 18, 2022

Visit Reason
The inspection was conducted due to an incident, as part of a licensing inspection on multiple dates in November and December 2022, resulting in violations found related to abuse and regulatory noncompliance.

Findings
The facility was found to have violations related to abuse, specifically a staff member stealing a resident's credit card and attempting unauthorized purchases. The Department revoked the facility's certificate of compliance and issued a first provisional license pending correction of violations.

Citations (1)
A resident was neglected and financially abused by a staff member who stole a credit card and attempted unauthorized purchases.
Report Facts
Fine Per Resident Per Day: 5 Calculated Fine Per Day: 370 Residents Served: 74 Secured Dementia Care Unit Residents Served: 16 Current Hospice Residents: 6 Residents Age 60 or Older: 74 Residents with Mobility Need: 37

Inspection Report — Oct 13, 2022

Complaint Investigation
Date: Oct 13, 2022

Visit Reason
The inspection was conducted as a complaint and incident investigation at Daylesford Crossing on October 13, 2022.

Complaint Details
The visit was complaint-related and included substantiated findings of abuse and medication errors. Staff person A was terminated due to abuse and medication administration violations.
Findings
Multiple violations were found including failure to report medication errors, abuse/mistreatment of a resident, improper medication administration, unsanitary medication storage, failure to follow medication procedures, and incomplete training records for medication technicians.

Citations (6)
Failure to report medication errors to the Department within 24 hours.
Resident mistreatment by staff including rough handling and verbal frustration.
Improper medication administration procedures including leaving medications unattended and not ensuring residents took medications.
Unsanitary practice of using tape on narcotic medication blister packs to hold medication after foil was broken.
Failure to follow proper medication procedures including documentation and accountability for discontinued narcotics.
Medication administration training records lacked trainer name, documentation of successful completion, and date of recertification.
Report Facts
Fine Calculation: 370

Employees mentioned
NameTitleContext
Staff person ANamed in findings for medication errors and resident mistreatment; terminated.
Staff person BObserved staff person A mistreating resident and intervened.
Staff person CFailed to follow medication procedures for narcotics accountability.
Executive DirectorResponsible for re-education and oversight of corrective actions.
Health and Wellness DirectorResponsible for auditing compliance with medication administration and abuse prevention.
Charge NurseResponsible for auditing medication and incident reporting compliance.

Inspection Report — Sep 26, 2022

Follow-Up
Date: Sep 26, 2022

Visit Reason
The inspection visit was conducted as a renewal inspection with a follow-up to verify the submission and implementation of a plan of correction.

Findings
The submitted plan of correction related to a direct care staff qualification violation was fully implemented and accepted. The facility demonstrated compliance with staffing qualifications and corrective actions.

Citations (1)
Direct care staff person A does not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Report Facts
Residents Served: 73 Secured Dementia Care Unit Residents Served: 17 Hospice Residents: 6 Resident Age 60 or Older: 73 Residents with Mobility Need: 36 Total Daily Staff: 109 Waking Staff: 82

Inspection Report — May 19, 2022

Monitoring
Date: May 19, 2022

Visit Reason
The visit was an unannounced partial inspection conducted as an incident and monitoring review of the facility.

Findings
No regulatory citations or deficiencies were identified during the inspection.

Report Facts
Total Daily Staff: 105 Waking Staff: 79 Residents Served: 71 Secured Dementia Care Unit Residents Served: 20 Residents Age 60 or Older: 71 Residents with Mobility Need: 34

Inspection Report — Mar 17, 2022

Follow-Up
Date: Mar 17, 2022

Visit Reason
The inspection was a partial, unannounced visit conducted due to an incident at the facility, with a follow-up type of Plan of Correction (POC) submission.

Findings
The inspection found a physical abuse incident involving a staff member and a resident, resulting in the staff member's termination. Additionally, the staff member lacked required dementia care training for working in the secured dementia care unit (SDCU). The facility implemented corrective actions including staff re-education and ongoing audits to ensure compliance.

Citations (2)
Resident was physically abused by staff person A, who grabbed the resident by the neck, slapped them, and threatened further harm.
Staff person A did not have the required 6 hours of dementia care and services training to work in the secured dementia care unit.
Report Facts
Residents Served: 71 Secured Dementia Care Unit Residents Served: 17 Total Daily Staff: 106 Waking Staff: 80 Residents with Mobility Need: 35 Residents Age 60 or Older: 71

Inspection Report — Jan 14, 2022

Follow-Up
Date: Jan 14, 2022

Visit Reason
The inspection was a partial, unannounced visit triggered by an incident at the facility, with follow-up reviews conducted to verify the implementation of the submitted plan of correction.

Findings
The facility was found to have multiple violations related to abuse, incident reporting, treatment of residents, storage of poisonous materials, furniture and equipment repair, and operable bedside lighting. Staff person A was terminated due to abuse incidents. The facility implemented corrective actions including staff re-education, audits, and repairs. Follow-up inspections confirmed the plan of correction was fully implemented.

Citations (6)
Failure to report an incident to the Department within 24 hours as required.
Resident #1 was verbally and physically abused by staff A, including yelling, grabbing, kicking, and kicking away the walker.
Resident #2 was treated without dignity and respect, being yelled at aggressively by staff A.
Poisonous materials (toothpaste and skin barrier cream) were unlocked and accessible to resident #1 who was not assessed as capable of safely using them.
Closet door handle missing and toilet paper holder broken in resident room #6A.
Resident #1 did not have access to an operable bedside lamp.
Report Facts
Residents Served: 73 Residents Served in Dementia Unit: 18 Total Daily Staff: 118 Waking Staff: 89

Employees mentioned
NameTitleContext
Staff ANamed in findings related to verbal and physical abuse of residents and incident reporting violations.

Inspection Report — Jan 14, 2022

Complaint Investigation
Date: Jan 14, 2022

Visit Reason
The inspection was conducted as a complaint investigation due to an incident involving alleged abuse and mistreatment of residents at the facility.

Complaint Details
The complaint involved allegations of physical and verbal abuse by staff member 'Staff A' towards residents #1 and #2. The abuse included yelling, physical force, and neglect. Staff A was terminated following the incident. The facility was required to re-educate staff and implement audits to ensure compliance and prevent recurrence.
Findings
The inspection found multiple violations related to abuse, treatment of residents, and safety issues including physical and verbal abuse by staff, improper storage of poisonous materials, and maintenance deficiencies. Staff involved were terminated and corrective actions including re-education and audits were implemented.

Citations (6)
Staff yelled at resident #1 to stand up and physically forced the resident, resulting in the resident falling and being kicked by staff.
Resident #1 was physically and verbally abused by staff, including kicking the walker away as the resident crawled.
Resident #2 was addressed in an aggressive tone and verbally abused by staff during incontinence care.
Poisonous materials such as toothpaste and skin barrier cream were unlocked and accessible to resident #1 who was not assessed as capable of safe use.
Closet door handle missing and toilet paper holder broken in resident room #6A.
Resident #1 did not have access to an operable lamp or source of lighting at bedside.
Report Facts
Residents served: 73 Residents served in secured dementia care unit: 18 Residents served in secured dementia care unit (May 2022 inspection): 20 Residents served (May 2022 inspection): 71

Inspection Report — Jul 29, 2021

Renewal
Date: Jul 29, 2021

Visit Reason
The inspection was a renewal inspection conducted on 07/29/2021 and 07/30/2021 to review compliance with licensing requirements for Daylesford Crossing.

Findings
The inspection identified multiple deficiencies including delays in refunding charges after resident deaths, lack of operable bedside lamps for some residents, insufficient emergency water supply, unclear pet policy, medication storage and counting discrepancies, incomplete medication administration course documentation, and incomplete preadmission screening forms. Plans of correction were accepted and implemented for all deficiencies.

Citations (8)
Delays in refunding previously paid charges to residents' estates within 30 days after death and removal of personal belongings.
Residents 6 and 7 did not have access to a source of light that can be turned on/off at bedside.
The home did not maintain at least a 3-day supply of emergency drinking water; had only 162 gallons instead of required 201 gallons.
The home pet policy rules did not specify what pets are permitted on the premises.
Medication storage procedures were deficient: discrepancy in narcotic tablet count for Resident 7 with 20 tablets in cart but 19 recorded on MAR.
Medication procedures deficient: improper documentation and counting of controlled substances for Resident 7.
Annual medication administration practicum for staff person B was incomplete and missing required signatures and documentation.
Resident 8 preadmission screening form was incomplete and missing required determinations and sections.
Report Facts
Residents served: 68 Residents served in secured dementia care unit: 18 Current hospice residents: 10 Residents requiring emergency water: 67 Required emergency water gallons: 201 Available emergency water gallons: 162 Total daily staff: 105 Waking staff: 79 Resident with mobility need: 37 Medication tablets discrepancy: 1

Employees mentioned
NameTitleContext
staff person ANamed in medication storage and medication procedures deficiencies related to narcotic tablet count discrepancies.
staff person BNamed in deficiency related to incomplete annual medication administration practicum documentation.

Notice — Oct 23, 2020

Date: Oct 23, 2020

Visit Reason
This document serves as a certificate of compliance granting a license to operate the Personal Care Home 'Daylesford Crossing' and acknowledges receipt of the renewal application dated October 23, 2020. It also notifies that an annual inspection will be conducted within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It confirms issuance of a regular license and states that enforcement action will be taken if noncompliance is found during future inspections.

Report Facts

Inspection Report — Feb 26, 2020

Renewal
Date: Feb 26, 2020

Visit Reason
The inspection was a renewal visit conducted by the Pennsylvania Department of Human Services, Bureau of Human Services Licensing on February 26 and 27, 2020 to review the facility's compliance and plan of correction implementation.

Findings
The submitted plan of correction was found to be fully implemented. The inspection identified multiple deficiencies related to incident reporting, resident contracts, fire drills, staff qualifications, medication administration, signage, and resident rights, all of which were addressed with corrective actions.

Citations (21)
The home's written policy on reportable incidents did not address investigation and prevention procedures. Only one incident reporting policy was available to surveyors at the time of survey.
The facility did not have the required DHS influenza poster posted in the community at the start of inspection. The poster was posted on all four floors before inspectors left.
A resident contract in Memory Care was signed by the spouse but not the resident as required. The Director of Community Relations audited all resident contracts for missing signatures.
Residents receiving hospice care who were not actively dying were not evacuated during fire drills conducted on multiple dates in 2019 and 2020.
Resident #1's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures. The Director of Community Relations audited resident files for missing signatures.
The facility had exterior cameras recording the perimeter and parking lot, which was permitted. Permanent signs notifying residents and staff of cameras were ordered and placed around the building.
Direct care staff person A did not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Staff person B did not have a record of general orientation for housekeeping position as required by DHS. The Business Office Manager audited employee files to ensure job descriptions were signed.
A worn spot was found on a 4.5-year-old carpet in the Secure Dementia Care Unit (SDCU). The building engineer trimmed the carpet and has procedures to identify hazards.
The mattress in SDCU room 2 was sunken in the middle and not supportive. The bed was replaced with a hospital bed per family request and furniture wear will be monitored.
A dented can was found in the community kitchen storage area but not in the designated area. Kitchen staff were educated on identifying and storing dented cans properly.
The fire exit door lacked a sign indicating delayed egress. A sign was created and placed immediately on the door at the start of inspection.
The fire drill on 5/31/2019 took 7 minutes and 34 seconds, exceeding the allowed time by 34 seconds. The building engineer improved fire safety training and recorded drill times.
The community conducted three sleeping hour fire drills in 2019 but two were seven months apart, exceeding the six-month interval requirement. A new fire drill schedule was implemented in January 2020.
A family member left an inhaler in a resident's apartment. Medication protocols were added to house rules and staff were educated on medication handling by 5/31/2020.
Resident #2's medication administration records for January and February 2020 did not indicate diagnoses for prescribed medications. Diagnoses were added to MARs and staff educated by 5/31/2020.
Resident #1's medication administration records lacked initials of staff administering medications on multiple dates. Staff were educated and MARs reviewed by 5/31/2020.
Resident #2 was prescribed Ensure supplement daily but was not given it from February 1 to 27, 2020. The physician was notified and education on refusal protocols was completed by 5/31/2020.
Resident #3 was prescribed Salonpas with Lidocaine 4% but medication was not administered on multiple dates due to unavailability. The physician was notified and omissions audited with education by 5/31/2020.
The locking device at the rear door of the SDCU leading to the stairwell did not have the required code posted. The code was immediately posted and the SDCU director will monitor compliance.
Resident #4's initial support plan in the SDCU was completed within 5 days of admission instead of the required 3 days. An audit was performed and the DON will review all initial support plans within 72 hours.
Report Facts
Residents Served: 76 Secured Dementia Care Unit Residents Served: 17 Hospice Current Residents: 11 Fire drill duration: 454 Allowed fire drill duration: 386

Employees mentioned
NameTitleContext
Mia JohnsonHuman Services Licensing SupervisorSigned the report letter
Lydia GemmerExecutive DirectorSigned multiple plans of correction

Notice — Jul 22, 2019

Date: Jul 22, 2019

Visit Reason
The document serves as a license renewal approval for Daylesford Crossing Personal Care Home and notifies the facility of the Department's requirement to conduct an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document. It confirms the issuance of a regular license following the renewal application.

Report Facts

Inspection Report — Jun 20, 2019

Routine
Date: Jun 20, 2019

Visit Reason
The Department’s Bureau of Human Services Licensing conducted an inspection of Daylesford Crossing on June 20, 2019, to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Inspection Report — May 8, 2019

Annual Inspection
Date: May 8, 2019

Visit Reason
The inspection was an annual licensing inspection conducted by the Department’s Bureau of Human Services Licensing to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.

Findings
Violations of 55 Pa. Code Chapter 2600 were found during the inspection. The facility was required to correct all cited violations by specified dates and maintain continued compliance.

Citations (3)
The fire drill record does not include the year for any drill conducted in 2018 and February 2019 to present. The fire drill conducted on September 13 does not specify the time of day and the April fire drill lacks the day and year.
A portable space heater was found in the facility and was immediately removed. Staff will be educated that portable space heaters are prohibited and random audits will be performed quarterly to ensure compliance.
Resident #1’s medical evaluation date was incorrectly interpreted as the date signed by the physician. The Director of Nursing will review each DME for compliance using an audit tool and report to the QA committee quarterly.
Report Facts
Residents Served: 85 Secured Dementia Care Unit Residents Served: 19 Hospice Current Residents: 5

Notice — Jul 26, 2018

Date: Jul 26, 2018

Visit Reason
The document serves as a renewal notification and license issuance for the Personal Care Home 'Daylesford Crossing' following receipt of a renewal application dated July 16, 2018. It also informs the facility of the requirement for an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document. It is a licensing renewal notice with an enclosed certificate of compliance.

Report Facts

Inspection Report — Sep 6, 2017

Annual Inspection
Date: Sep 6, 2017

Visit Reason
The inspection was conducted as part of the Department of Human Services' Personal Care Homes annual licensing inspections on September 6 and 7, 2017, with reasons including renewal and complaint.

Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found related to criminal background checks, medication management, medication administration records, staff training, and resident support plans. Plans of correction were submitted with partial implementation status noted.

Citations (8)
55 Pa.Code §2600.51: Ancillary staff person A did not have a criminal history background check requested until several months after hire.
55 Pa.Code §2600.185(a): PRN medications for resident #1 were not available in the home on 9/7/17 as ordered.
55 Pa.Code §2600.187(a): Medication administration record for resident #2's Colgate Prevident toothpaste lacked proper usage instructions.
55 Pa.Code §2600.187(a)(13) and (14): Medication administration records for residents #3 and #4 were not initialed for several doses given on specified dates.
55 Pa.Code §2600.187(d): Resident #2 did not receive ordered Fluticasone daily as prescribed and resident #1's Prevident toothpaste was not administered daily as ordered.
55 Pa.Code §2600.190(a): Staff person B's last annual medication administration training was completed over a year prior to inspection.
55 Pa.Code §2600.227(h): The home failed to document resident #4's and #5's inability or refusal to sign their support plans on specified dates.
55 Pa.Code §2600.234(a): Resident #4's initial support plan was not developed within 72 hours of admission to the secured dementia care unit.
Report Facts
Number of Residents Served: 85 Number of Deficiencies: 8

Employees mentioned
NameTitleContext
Kristina W. WilhelmsenLegal Entity RepresentativeSigned plan of correction documents and legal entity representative for the facility
Lauren KazimerDepartment of Human Services inspector conducting the inspection

Notice — Jul 17, 2017

Date: Jul 17, 2017

Visit Reason
This document serves as a renewal notification and license issuance for the Personal Care Home 'Daylesford Crossing' pursuant to Title 55, PA Code, Chapter 2600.

Findings
No inspection findings are reported in this document. It confirms the license issuance and states that an onsite inspection will be conducted within the next twelve months as required by regulation.

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Notice — Jan 26, 2017

Date: Jan 26, 2017

Visit Reason
The document is a response to a waiver request related to qualifications for direct care staff persons under 55 Pa.Code § 2600.54(a) for Daylesford Crossing.

Findings
The waiver request is not needed as documentation confirms the staff person has a diploma exceeding high school diploma criteria. The facility is encouraged to keep copies of educational documentation.

Employees mentioned
NameTitleContext
Tara PrideDirector of Regulatory ImplementationSigned the letter responding to the waiver request.

Inspection Report — Sep 7, 2016

Renewal
Date: Sep 7, 2016

Visit Reason
The inspection was conducted as part of the Department of Human Services' annual licensing inspections and renewal of the facility license for Daylesford Crossing.

Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found, including issues with reporting suspected abuse, resident confidentiality, staff background checks, medication administration, safety hazards, and documentation. Plans of correction were submitted and partially or fully implemented for all violations.

Citations (20)
2600.16(a) The home failed to immediately report suspected abuse related to theft allegations to the Department and local Area Agency on Aging.
2600.16(c) The home did not report an incident of theft to the Department's personal care home complaint hotline within 24 hours.
2600.17 Resident medication administration records (MARs) were unlocked and accessible on an unattended medication cart.
2600.51 Criminal background checks were not completed for all direct care staff as required by law.
2600.54(a) A direct care staff person lacked a high school diploma or equivalent and did not have a waiver approved.
2600.82(c) Poisonous materials were unlocked and accessible to residents in the Connections dementia care unit.
2600.91 Emergency telephone numbers were not posted in certain resident bedrooms and common areas.
2600.100(a) A door to the roof was unlocked, allowing access to the rooftop without barriers to prevent falls.
2600.132(e) The home failed to conduct sleeping hour fire drills within the required six-month period.
2600.141(b)(1) Resident 3's most recent medical evaluation was not completed within the required timeframe.
2600.144(c) The home permitted smoking in a non-designated area and failed to maintain a designated smoking area properly.
2600.183(d) Medication labels for insulin pens were expired or discarded improperly, and medication audits were incomplete.
2600.187(a) Medication administration records for the dementia care unit did not include full printed names of staff administering medications.
2600.187(d) Resident 4's insulin was not administered as ordered, and medication record addendums were needed for clarity.
2600.224(a) The pre-admission screening form for Resident 6 did not include a determination that the home could meet the resident's service needs.
2600.225(c) Resident 1's assessment data had incomplete small assessment boxes and missing documentation.
2600.231(b) Resident 7's medical evaluation did not document the need for secured dementia care placement.
2600.233(c) Directions for operating the locking mechanisms for the secured dementia care unit gate were not conspicuously posted.
2600.234(d) Resident 1's support plan was not updated to reflect recent medication refusals and hospitalizations.
2600.234(e) Resident 1 did not sign a statement indicating objection to admission or transfer to the secured dementia care unit.
Report Facts
Number of Residents Served: 74 Number of Residents Served: 81 Total Daily Staff: 108 Total Daily Staff: 117 Walking Staff: 81 Walking Staff: 88 Number of Current Hospice Residents: 7 Number of Current Hospice Residents: 6

Employees mentioned
NameTitleContext
Kristina W. WilhelmsenExecutive DirectorSigned plans of correction and involved in corrective actions
Jason McCloskeyDepartment representative conducting inspections

Notice — Jul 20, 2016

Date: Jul 20, 2016

Visit Reason
This document serves as a renewal notification and license issuance for the Personal Care Home 'Daylesford Crossing' following receipt of a renewal application dated July 14, 2016. It also advises that an annual onsite inspection will be conducted within the next twelve months as required by state regulations.

Findings
No inspection findings are reported in this document. It is a licensing certificate and renewal letter confirming compliance and outlining future inspection requirements.

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Notice — January 20, 2023

Date: January 20, 2023

Visit Reason
The document serves as a notice of revocation of the previous certificate of compliance due to violations found during inspections in October and December 2022, and issuance of a first provisional license with conditions for correction.

Findings
Violations of 55 Pa. Code Chapter 2600 related to Personal Care Homes were found during inspections, leading to revocation of the previous license and issuance of a provisional license. A fine of $5 per resident per day is proposed if violations are not corrected by the mandated correction date.

Report Facts
Fine per Resident per Day: 5 Calculated Fine Per Day: 370 Mandated Correction Date: 5

Employees mentioned
NameTitleContext
Jamie BuchenauerDeputy SecretarySigned the notice and letter regarding the provisional license and enforcement.

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