Inspection Reports for
Desert Haven Home Care

A.R.S. § 36-420.01.A — The manager failed to develop and administer a fall prevention and fall recovery training program for all staff, lacking documentation of training after October 2021 for three personnel sampled.

R9-10-806 — The manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis on or before the date the individual began providing services, posing a potential TB exposure risk.

R9-10-806 — The manager failed to ensure a caregiver provided current documentation of first aid and CPR training before providing assisted living services; the caregiver's certification had expired.

R9-10-807 — The manager failed to ensure a resident submitted documentation signed by a medical practitioner stating whether continuous medical services, nursing services, or restraints were required, risking unmet resident needs.

A manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available and accessible in a bedroom used by a resident receiving personal care services. This posed a risk to the physical health and safety of the resident.

A manager failed to ensure poisonous or toxic material was stored in a locked area inaccessible to residents. A bottle of Lysol spray disinfectant was observed in a common bathroom used by residents, posing a safety risk.

The manager failed to establish and document policies and procedures covering job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for an assistant caregiver.

The manager failed to ensure policies and procedures were implemented to cover orientation and in-service education for employees, specifically for an assistant caregiver.

R9-10-803 — The manager failed to establish and document a plan to ensure the manager or a caregiver was available as back-up to provide assisted living services if the assigned staff was unavailable or unable to provide required services.

R9-10-115 — The manager failed to ensure a personnel record for one employee included all required documentation such as qualifications, education, experience, orientation, and certifications.

The manager failed to ensure a caregiver or assistant caregiver documented the services provided to a resident in the resident's medical record, resulting in incomplete verification of services.

The manager failed to implement policies and procedures to ensure the safety of a resident who may wander, as required for facilities authorized to provide directed care services.