Inspection Reports for
Elizabeth House Assisted Living
3590 Mountain Road, GLEN ALLEN, VA, 23060
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Inspection Reports Summary
Covers 21 inspections · Jan 2022 – Jun 2026Visit Reason
This report covers 21 inspections of Elizabeth House Assisted Living from January 14, 2022 to June 18, 2026, including complaint and routine inspections.
Complaint Details
Ten inspections were prompted by complaints alleging issues in areas such as Resident Care, Administration, Staffing, Buildings and Grounds, and General Provisions. Some complaints were supported with violations issued; others were not supported.
Findings
Across that history VDSS cited 18 violations under 17 distinct standards. 7 of 21 visits ended with violations cited and 14 with none. 10 inspections were prompted by a complaint.
Violations (18)
22VAC40-73-560-F: Facility failed to ensure all records were available for inspection during complaint inspection.
22VAC40-73-260-A: Facility failed to maintain first aid certification for each direct care staff member.
22VAC40-73-680-D: Facility failed to administer medications per physician's instructions during medication pass.
22VAC40-73-250-C: Facility failed to maintain all required documentation in each staff record.
22VAC40-73-250-B: Facility failed to retain all staff records at the facility.
22VAC40-73-870-A: During tour, all areas were not clean; soiled or dark stained carpet observed.
22VAC40-73-250-D: Staff records lacked current or initial tuberculosis test or screening results.
22VAC40-73-550-G: Resident records lacked documentation of annual review of residents rights and responsibilities.
22VAC40-73-210-B: Staff records lacked documentation of required annual training hours.
22VAC40-73-440-A: Residents’ records lacked documentation of uniform assessment instrument completion.
22VAC40-73-450-A: No preliminary or comprehensive plan of care documented for residents’ records reviewed.
22VAC40-73-250-C: Required information for staff records was not available for review.
22VAC40-73-120-B: Staff records lacked documentation of orientation and training to facility policies.
22VAC40-73-490-A-2: No preliminary or comprehensive plan of care documented for residents’ records reviewed.
22VAC40-73-40-A: Facility failed to adhere to visitation policies during COVID-19 pandemic.
22VAC40-73-280-A: Facility failed to have sufficient staff in numbers.
22VAC40-73-290-A: Facility failed to maintain a written work schedule identifying staff names, job classification, and in-charge person.
22VAC40-73-70-A: Facility did not report incident to licensing office within 24 hours.
Report Facts
Violations cited: 18
Distinct standards: 17
Inspections on page: 21
Inspections with violations: 7
Complaint visits: 10
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