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Elizabeth House Assisted Living
Elizabeth House Assisted Living, assisted living in Glen Allen, VA — Floor plans for different studio apartment types

Elizabeth House Assisted Living

3590 Mountain Road, Glen Allen, VA 23060 View map Calculator: See prices in your area
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Overview of Elizabeth House Assisted Living

Elizabeth House Assisted Living is a senior care community in Glen Allen, Virginia, featuring 60 licensed beds in Henrico County. Managed by William Hager, the community provides 24-hour personalized care with access to skilled nursing and rehabilitation services through its partner, Elizabeth Adam Crump Health and Rehab. This affiliation also serves as a vital resource for those who may require higher levels of medical attention as their needs evolve.

The community has an occupancy rate of roughly 87%, with 52 of its 60 beds currently occupied, which aligns with the Virginia state average of 85.7%, indicating a steady local demand.

Regarding regulatory history, the community holds an exceptionally strong compliance record, with a total of 16 state inspections. Of these, 31.3% resulted in violations, which is significantly lower than the Virginia average of 64.3%. While seven of these inspections were complaint-initiated, most were found to be unsubstantiated. Additionally, the most recent review in November 2025 resulted in zero deficiencies and did not find any evidence to support the complaint. With only 12 total deficiencies on record, which is far below the state average of 32, the community is a standout option for families who place a high priority on state oversight performance.

Comprehensive clinical support, including skilled nursing, 24-hour staffing, and on-site rehabilitation provided by licensed nurses and CNAs, is offered. Therapeutic recreation, organized outings, transportation, and multi-faith religious services also enrich residents’ daily experiences. Meals can be enjoyed in a communal dining room or private suites, and accommodate specialized dietary requirements, along with daily snacks. Housekeeping and laundry services are also included.

Elizabeth House Assisted Living is a great option for older adults who need dependable personal care within a mid-sized environment at an accessible price. Its positive compliance history, proximity to skilled nursing care, and cost-effective pricing compared to the Richmond market make this community a practical option for families who need to balance high care standards with a specific budget.

Facility Direct Line (804) 672-7580
Facility Direct Line (804) 672-7580 info@elizabethhousealf.com
Bed community size
60-bed community Rank #270 / 365Bed count — State benchmarkedThis home is ranked 270th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 34 / 100 Rank #270 / 446Walk Score — State benchmarkedThis home is ranked 270th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
87%
Rank #68 / 297Occupancy rate — State benchmarkedThis home is ranked 68th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Virginia average: 85.7%
Occupied beds
52 / 60
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility

Ownership & Operating Entity

Elizabeth House Assisted Living is administered by William Hager.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific Programs24-hour assistance and support, Delicious meals served in the dining room or the residents’ suite, Daily snacks, dressing and grooming, Medication management and administration, Housekeeping and laundry services, Therapeutic activities and recreation, Facility outings, Multi-faith religious services, Skilled nursing and rehabilitation services at nearby Elizabeth Adam Crump Health and Rehab
Religious Services

Pricing & Financial Information

Starting Price$2,835 plus a $1,000 one-time entrance fee per month
Private occupancy$4,095 per month
Semi-private occupancy$2,83 per month

Contact Elizabeth House Assisted Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2022 · 4 years of data 12 deficiencies 7 complaints 16 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg) 4 Better Metrics better than Virginia average:
• Total deficiencies (63% below)
• Deficiencies per inspection (65% below)
• Inspections with violations (44% below)
• Inspection violation rate (52% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1232 This facility has 63% fewer total deficiencies than a typical Virginia assisted living residence (12 vs. VA avg 32).↓ 63% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.82.3 This facility has 65% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.8 vs. VA avg 2.3).↓ 65% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1614 This facility has had 14% more total inspections than the Virginia average (16 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 59 This facility has 44% fewer inspections with violations than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 31%64% This facility has 33 percentage points lower inspection violation rate than a typical Virginia assisted living residence (31% vs. VA avg 64%).↓ 33% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 77 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2022. 1.81.8 This facility has complaints per year in line with the Virginia average (1.8 vs. VA avg 1.8).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 17, 2025, found no deficiencies and did not substantiate allegations related to personnel or resident care.
  • The January 14, 2023 complaint investigation cited three violations including insufficient staffing, failure to follow COVID-19 visitation policies, and lack of a written work schedule.
  • The June 14, 2023 renewal inspection found four deficiencies in staff training documentation, tuberculosis screening, resident rights reviews, and cleanliness of hallways.
Show Inspection Reports

Places of interest near Elizabeth House Assisted Living

Address 1.2 miles from city center Info Estimated distance in miles from Glen Allen's city center to Elizabeth House Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Elizabeth House Assisted Living

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Address

Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Frequently Asked Questions about Elizabeth House Assisted Living

Is Elizabeth House Assisted Living in a walkable area?

Elizabeth House Assisted Living has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Elizabeth House Assisted Living?

Elizabeth House Assisted Living's occupancy is 87%.

Are pets allowed at Elizabeth House Assisted Living?

No, Elizabeth House Assisted Living has a no-pet policy.

Who is the administrator of Elizabeth House Assisted Living?

William Hager is the administrator of Elizabeth House Assisted Living.

How many beds does Elizabeth House Assisted Living have?

Elizabeth House Assisted Living has 60 beds.

Has Elizabeth House Assisted Living had any deficiencies?

Elizabeth House Assisted Living has had 16 reported deficiencies since 2022 according to records from Virginia Department of Social Services (VDSS).

Are there photos of Elizabeth House Assisted Living?

Yes — there is 1 photo of Elizabeth House Assisted Living in the photo gallery on this page.

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